Microsoft Limited

Maximise Value with Power Platform

Microsoft-led decision accelerator that consists of a set of business and IT Power Platform landing workshops. As part of the offering, one to three pilot Power Platform application(s) will be implemented to help address one or more specific pain points and provide tangible business outcomes.

Features

  • Scoping calls with technical and business decision makers
  • Review of existing applications, documentations, and business processes
  • Customer workshops to cover technical and functional topic areas
  • High level discovery and fit-gap analysis
  • Iterative implementation of PowerApps application proof of concept
  • Agile, iterative and no (/low) code approach
  • Decision making insights
  • Engagement project plan
  • Agreement on next steps

Benefits

  • Increase financial performance and growth
  • Microsoft global experts
  • Support the creation of new revenue growth sources
  • Stable, scalable and secure enterprise solutions and solutions
  • Enable a highly productive workforce
  • Partnership focus to help drive value from your Microsoft investments
  • Provide superior products and services
  • Improved IT end-user experience and productivity
  • Genuine shared success outcomes

Pricing

£560 to £2,680 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at msukservices@microsoft.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 9 1 3 9 2 6 7 9 5 9 1 5 4 8

Contact

Microsoft Limited David Russell
Telephone: 01189092849
Email: msukservices@microsoft.com

Planning

Planning service
Yes
How the planning service works
Microsoft Consulting Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Consulting Services’ unique connection with product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft Cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Consulting Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences b) Employee empowerment c) Operational efficiencies and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms, and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure
  • Office 365
  • Dynamics 365

Training

Training service provided
Yes
How the training service works
Microsoft Consulting Services provides training in two respects. 1) User Adoption and Change Management - these services are to deal with the cultural, motivation and reinforcement of changing behaviours to help drive adoption and value from the digital change. 2) Operational Readiness –access to training materials and operational readiness sessions to ensure that your staff or 3rd parties are able to maintain the health of the platform.
Training is tied to specific services
Yes
Services the training service works with
  • Azure
  • Office 365
  • Dynamics 365

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Microsoft Consulting Services provides a range of planning and implementation services across the lifecycle. Helping our customers ideate and define requirements, Design, Plan, Build, Test, Migrate and Implement cloud platforms and services. Microsoft Consulting Services’ unique connection with product groups and our global expertise enable us to help organisations with their movement to the cloud and how best to leverage the Microsoft Cloud platforms and integrate with on-premise platforms. Our focus in Microsoft Consulting Services is to help our customers leverage their Microsoft platform to digitally transform in terms of: a) Citizen experiences b) Employee empowerment c) Operational efficiencies and d) Create new products and services. Our objective and motivation is clear; to drive value and adoption from our cloud platforms, and help our customers get there as quickly and efficiently as possible, whilst ensuring the change is an enduring capability through user adoption and operational readiness.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure
  • Office 365
  • Microsoft 365

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Depending on the requirements of your organisation, Microsoft Consulting Services will undertake QA and performance testing as appropriate to the project. For a given program of work, our Statements or Work define the quality assurance and the associated acceptance criteria for the deliverables and outcomes. These are typically agreed with the customer depending on the nature of the scope. Performance testing is also defined as part of the Statement of Work, where we agree with the customer what the measures should be, how these are validated and the dependencies.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Microsoft Consulting Services provides support via our Premier or Unified Support offerings, that provides proactive, reactive and technical account management for the Microsoft products, platforms and tools.

Service scope

Service constraints
Azure, Office 365 or Dynamics 365 licensing are not included with this service and are to be purchased separately. Constraints may apply to the scope of work agreed with your organisation. These will be clearly documented in the Call-Off contract.

User support

Email or online ticketing support
Email or online ticketing
Support response times
As part of our Microsoft Premier and Unified support services we offer the following expected support response times: Sev A: 1 hour or less for initial response (includes weekends). Sev B: 2 hours or less for initial response (Business hours only). Sev C: 4 hours or less for initial response (Business hours only).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Basic support is provided free of charge covering billing and subscription management, and technical support forums moderated by Microsoft. Paid-for support provides improved coverage and response. Basic Premier Support provides 24x7 support for severity-A cases and business hours for all other cases. Premier Mission Critical provides a higher level of service for mission critical applications.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£560 to £2,680 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at msukservices@microsoft.com. Tell them what format you need. It will help if you say what assistive technology you use.