Benefits Management
We support the identification, quantification and realisation of benefits identified as part of strategic programmes and projects. We align benefits to business strategy, identify business owners and plan benefits realisation all as part of the upfront business case. We work alongside accountable managers to coach on achieving benefits delivery.
Features
- Business benefit identification and mapping
- Analysis and realisation planning
- Benefits tracking and reporting
- Development of KPI’s and dashboard reporting
- Clear ownership, accountabilities and responsibilities
- Comfortable with risk reward models for delivery of benefits
Benefits
- Measurable ROI and results
- Optimised business benefits realisation
- Clarity of required deliverables and benefits
Pricing
£350 to £1,800 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
6 9 1 1 3 2 4 8 7 1 9 3 1 7 2
Contact
Caja
Charlotte Weber
Telephone: 01782 443 020
Email: charlotte.weber@cajagroup.com
Planning
- Planning service
- Yes
- How the planning service works
- The Caja planning service approach has been developed from a wealth of knowledge and experience in delivering complex integrated business and technology programmes. Our five step planning model is a collaborative approach bringing together all stakeholders to develop, deliver and manage integrated activity and resourcing plans to achieve successful outcomes.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Our training support service provides both technical and business training to enable all stakeholders to feel comfortable and confident in the delivery of new operations processes and procedures. Our training resources work within projects and programmes from an early stage to support the development of processes, procedures and operating models to enable a robust understanding of technical operation and business service delivery which enables them to develop detailed training and development materials aligned to roles and responsibilities. We engage with the client to understand the current readiness of stakeholders to adopt and adapt to the new ways of working and develop appropriate training, education and development programmes to support successful and sustainable change.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our setup and migration service is focussed upon providing a complete integrated business solution for our client - process, technology and people. We have a pool of experienced subject matter experts able to provide leadership, support and advice on the complete life cycle of a setup and migration activities. We aim to ensure that all impacted stakeholders are able to adopt and adapt to the new ways of working.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our quality assurance and performance testing business knowledge and experience underpin the full range of Caja offerings. We have a pool of functional subject matter experts who are able to provide quality assurance, challenge, advice and both business and technical testing across the full lifecycle of business change and technical projects. Our performance testing services provide business assurance to organisations prior to projects going live and post go live as part of a continuous improvement agenda.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our Caja support is aimed at ensuring that the client is able to successfully go live and that all stakeholders are able to operate effectively and efficiently across the transformed business. Each client project is allocated a relationship manager whose role and responsibility is to ensure that appropriate support is provided at all stages across the lifecycle of the project. The type and scale of support may fluctuate to meet the changing needs of the client through go live and business as usual. Our cost are aligned to the SFIA table.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £350 to £1,800 a person a day
- Discount for educational organisations
- No