Tricostar LLP

Timebase 247

Timebase time recording software is a comprehensive, easy-to-use, 100% web based system giving consultants and service professionals at all levels the freedom to record their time using electronic time data capture or electronic time sheets. Time can be recorded using a variety of devices. Available in house version also

Features

  • Provides real time, retrospective and spreadsheet tie entry formats
  • Full client and management reporting
  • Highly granular security model allows separate "firewalled" departments
  • Records Chargeable, Non chargeable, Fixed Fee and Budget Options
  • Desktop, Smartphone and Mobile friendly
  • Expense recording
  • Can be customised to specif client requirements
  • Automated, time scheduled reporting can be implemented
  • •Administrators can create own reports using wizard driven interface

Benefits

  • Quick and Easy to Use
  • Minimal training requirement
  • Time recording on the move
  • Less expensive than manual systems
  • Helps users accessing the same or multiple projects collaborate
  • Based on 25 years experience and development in public sector

Pricing

£1 to £5 per person per month

  • Excluding VAT
  • Minimum contract period: Month
  • Trial option available

Service documents

G-Cloud 8

687495585637648

Tricostar LLP

Jeffrey Lawler

0208 2922660

jpl@tricostar.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability 9am to 5.30 pm exc bank holidays
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included No
Service offboarding process included No

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time Subject to department setup / complexity - from 4 to 8 days
Service deprovisioning time 2 to 3 days

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in .net

API access

API access
Name Content
API access available and supported No

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s) Microsoft Profressional Developer

Identity standards

Identity standards
Name Content
Identity standards your service uses
  • OpenID Connect
  • OAuth
  • SAML-P
  • WS-Federation and WS-Trust
  • Graph web api

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Legacy SSL or TLS (HTTPS or VPN)

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location
  • UK
  • EU
Data management location UK, assured by contractual commitment
Legal jurisdiction of service provider UK, assured by contractual commitment
Datacentre protection Yes
Data-at-rest protection
  • Secure containers, racks or cages
  • Physical access control
Secure data deletion Other secure erasure process
Service availability 99.9

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud
Type of consumer Anyone - public
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework Yes

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Authentication federation
  • Username and password
  • Username and strong password/passphrase enforcement

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available by negotiation

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Corporate/enterprise devices
Training Yes
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