BJSS Limited

Health and Social Care Transformation

BJSS is a tech-agnostic provider of technology, strategy and data consulting. BJSS has a team of over 300 collaborating closely with health and social care clients, helping them to find, build and deploy innovative, cost-effective, compliant technology and data solutions to address their toughest operational and clinical challenges.

Features

  • Agile GDS delivery across Discovery, Alpha, Beta and Live.
  • Strong user research and design experience.
  • Assessment, migration and support of new/existing services to public cloud.
  • LHRCRE interoperability utilising Open APIs, FHIR, HL7.
  • Strategy development for single entities or STPs.
  • Health and care insights and analytics through AI and ML.
  • Information and dashboard design and delivery.
  • Merger and integration support – systems and data warehousing.
  • Rapid innovation sprints to prove out concepts.
  • Use of user experience and service design techniques.

Benefits

  • Collaborative and incremental delivery, aligned to GDS service framework.
  • User-centred and service design-led.
  • System-agnostic experience across the health and social care estate.
  • Experience in delivering critical high-availability, low-latency solutions such as SPINE2.
  • Experienced in delivering responsive, citizen-facing solutions, like the NHSApp.
  • Experienced in migrating critical systems to the cloud, like e-RS.
  • Creative commercial models, focused on outcomes and shared risk.
  • Deployment of cost-saving technologies into health and social care.
  • Technology-agnostic delivery, selecting the best solution for the problem.
  • Delivery of improvements to patient pathways through use of technology.

Pricing

£300.00 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmail@bjss.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 8 5 9 0 1 0 0 5 7 0 2 1 6 8

Contact

BJSS Limited Susheel Dodeja
Telephone: 0207 337 9800
Email: bidmail@bjss.com

Planning

Planning service
Yes
How the planning service works
BJSS uses its proven Enterprise Agile® delivery approach, which is aligned to the GDS service framework, in order to guide clients through the planning and implementation of cloud services.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Applies to any public cloud provider

Training

Training service provided
Yes
How the training service works
BJSS provides comprehensive training across all provided services including aspects such as cloud services, knowledge transfer, accreditation development and shadowing.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
BJSS is an expert at migrating complex applications to the cloud and can provide a number of public sector references. BJSS has delivered many complex application migrations from on premise to cloud and has developed an end to end 5 step process to help with migration. The steps include building the business case, application assessment and migration strategy, validation and testing, migration execution, and then operate and optimise.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • AWS
  • Azure
  • GCP
  • On-premise hybrid to public cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
A range of QA and performance testing services are delivered by experienced test practitioners.

Services include:
• Defining and establishing test policy
• Agile test strategy
• Test tooling consultancy
• Test project health check assessments
• Agile transition
• Test process re-engineering

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Services are available on a resource augmentation basis, as part of a project team or as an outsourced, fully managed service, customised to client service requirements. BJSS can provide transition and transformations services and will manage environments, on-premise or hosted in the public cloud. Key features include: •Proactive monitoring and alerting. •SPOC for 3rd party suppliers and the business. •24/7/365 monitoring and management. •Real-time, automated, alerting and dashboards. •Includes Network Operations Centre service. •Licence management of components within the cloud. •Integration with Incident and Change management tools. •Proactive capacity management. •Regular service reviews.

Service scope

Service constraints
None.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
By agreement with the client.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels are customised to client requirements. Default support levels are: P1: Response time = 30 minutes, Target Resolution time = 4 hours; P2: Response time = 1 hour, Target resolution time = 8 hours; P3: Response time = 2 hours, Target resolution time = 3 days; P4: Response time = Next working day, Target resolution time = 10 days.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£300.00 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidmail@bjss.com. Tell them what format you need. It will help if you say what assistive technology you use.