EHS Consulting Limited

Cloud PMO SMART Services

Flexible, scalable, virtual, service based Cloud PMO Services providing a flexible, scalable, best practice control framework for client led/managed deployment of cloud services, transition management to cloud services; user management of cloud services and cloud information management/digital continuity projects & programmes.

Features

  • PMO
  • Project Management
  • Cloud Implementation
  • Transition Management
  • Vendor Management
  • Procurement Support

Benefits

  • Reduces Business Risks and Costs
  • PAYGO consumption mode
  • Services not contractors
  • Any client mix
  • Knowledge transfer

Pricing

£12.50 to £125 per person per hour

Service documents

G-Cloud 10

684868643605782

EHS Consulting Limited

Gordon Forsyth

+44 7968 314087

gordon.forsyth@brightive.net

Planning

Planning
Planning service Yes
How the planning service works End to end PMO and Project Management Support Service, with flexible consumption to identify requirements, assess market, structure and management of procurement, appointment, implementation, transition and optimization.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Provides PMO Support and Project Management Support to set up or move between cloud hosting or cloud software services.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Generally 0730-1830 UK support hours/Service Desk. Telephone/Chat/E-mail access channels. 1hr response time standard. Senior Service Manager assigned with overall service delivery and service quality responsibility. Escalation process to senior service manager then to EHS Consulting Director/CEO.

Typically the customer will be asked to complete a call-off contract with the assigned EHS Consulting account manager. This will define the scope, nature and contractual basis for the services, including any Service constraints.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 0730-1830 UK core support hours/Service Desk. Telephone/Chat/E-mail access channels. 1hr response time standard. Outside these hours available, but by arrangement and at additional cost.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels 0730-1830 UK core support hours/Service Desk. Telephone/Chat/E-mail access channels. 1hr response time standard. Outside these hours available, but by arrangement and at additional cost.

Senior Service Manager assigned with overall service delivery
and service quality responsibility within service price.

Escalation process to senior service manager then to EHS Consulting Director/CEO. Onsite service delivery/support available, by arrangement and at additional cost.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £12.50 to £125 per person per hour
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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