Microland Ltd

Azure Cloud Management Service

Structured service offerings using matured Azure management platform toolsets, strong adherence to 14 individual cloud security principles, tool-based approach on cost management and optimisation, support workloads for UK Official/Official Sensitive from ISO 27K, CES+ certified delivery center in UK and non-Official Sensitive services from ISO 27K certified delivery centers, India.

Features

  • Azure Subscription and Compliance Management
  • ExpressRoute, Blob storage, Azure Files, StorSimple, Azure Site Recovery services
  • Azure integration, Azure backup, Azure monitoring, Disaster Recovery
  • Microsoft Azure support (DevOps) and infrastructure automation
  • Tool based Cost Optimisation and Management
  • Monitoring, patching, configuration and optimisation of Cloud solutions
  • Single sign-on (SSO) to cloud and on-premises and web apps
  • Automation and Tool capabilities
  • Integration with leading ITSM providers ServiceNow, BMC

Benefits

  • Transparent Per VM / Percetage Spend cost models
  • Capacity analysis identifies overprovisioned resources
  • Cost Benefits through Flexible Resourcing Model with right-shoring option
  • Refocus IT staff on strategic business led IT initiatives
  • 24/7 proactive monitoring and management
  • ITIL-based operations leveraging global resources
  • Self Service, Automated patching, Orchestration
  • Event correlation for problem resolution, Real-time control and analysis
  • Security Cleared Staff maintain Information Security
  • Savings through lower operating costs

Pricing

£45 per server per month

  • Education pricing available

Service documents

G-Cloud 11

683167091900107

Microland Ltd

Nagaraja Kini

+44 -7725257954

nagarajakg@microland.com

Planning

Planning
Planning service Yes
How the planning service works Microland has Now2Cloud Framework for Cloud adoption which will help the buyers plan and implement cloud hosting or software services. This framework involves building a business case, defining roadmaps as well as carrying out the technology evaluation and PoC. It is followed by design and build services for building a robust and secure Azure/AWS/GCP/Openstack/Nutanix design using reference architecture and best practices.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Microsoft Azure
  • AWS
  • Google Cloud Platform (GCP)

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Microland has Cloud Adoption and Migration service which helps buyers migrate to cloud or between the cloud services. This service is designed to radically alter the way technology enables business and makes them more adaptable. The service includes Now2Cloud Readiness Assessment, Application and Infrastructure Workload Migration, Cloud Infrastructure Architecture & Design, and Cloud Infrastructure Deployment. Our smartFactory based delivery model, automation and a team of certified cloud architects will enable 30% faster cloud adoption.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Microsoft Azure
  • Amazon AWS
  • Google Cloud Platform (GCP)

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works In our testing phase, we run through scenarios as previously identified with clients and perform desired UATs with the clients. Performance testing, is done using a combination of scripts, synthetic transactions and other toolsets.

Security testing

Security testing
Security services Yes
Security services type
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Microland supports cloud hosting and software services via robust and structured managed services solutions using matured cloud management platform toolsets, services framework with strong adherence to 14 individual cloud security principles published by National Cyber Security Centre, ability to support workloads with information designated as UK Official/Official Sensitive from ISO 27K, CES+ certified delivery center in UK and a cost-effective non-Official Sensitive cloud services from ISO 20K and ISO 27K certified delivery centers in India.

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Ticket response is based on priority of the event/incident/request etc. 15 minutes is the minimum commitment for Priority 1.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels We provide Silver, Gold and Platinum level of support. This is based on support coverage of Silver 8x5, Gold 16x5, Platinum 24x7. Microland provides a designated Account Manager and a Service Delivery Manager for service governance.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft Azure, AWS

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £45 per server per month
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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