This G-Cloud 10 service is no longer available to buy.

The G-Cloud 10 framework expired on Tuesday 2 July 2019. Any existing contracts with Black Marble Limited are still valid.
Black Marble Limited

SharePoint Health Check

We can provide SharePoint services to architect, develop, and deploy SharePoint on premise and in the Cloud. At Black Marble we have a strong team of consultants and experienced developers to provide custom development, workflow, and features, all integrated where required.

Features

  • Highlights best practice alignment and any deviation
  • Advice on migration and remediation
  • Vulnerabilities in infrastructure and operational processes exposed
  • Planning for now and the future
  • A written report will provide insights and recommendations
  • Determine suitability to migrate to the Microsoft Cloud

Benefits

  • Minimal impact with read only access to IT systems
  • Help optimise productivity and uncover potential risks
  • Identify how you can increase operational efficiency
  • Maximise system uptime and support
  • Reduce costs through examination of most critical aspects of environment
  • Provide next steps advice to address issues found

Pricing

£750 to £1,150 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@blackmarble.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 10

Service ID

6 8 2 0 6 4 1 0 8 8 3 5 4 3 3

Contact

Black Marble Limited Linda Hogg
Telephone: 01274 300175
Email: businessdevelopment@blackmarble.com

Planning

Planning service
Yes
How the planning service works
For companies who already have SharePoint, we provide a health check service to assess the current solution and get to the causes of your problems, providing guidance on addressing them. This is also the first step when planning a migration to the Cloud or upgrading on-premise.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Office 365
  • SharePoint Online

Training

Training service provided
Yes
How the training service works
Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
Training is tied to specific services
Yes
Services the training service works with
SharePoint Online

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
For companies who already have SharePoint, we provide a health check service to assess the current solution and get to the causes of your problems, providing guidance on addressing them. This is also the first step when planning a migration to the Cloud or upgrading on-premise.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Office 365
  • SharePoint Online

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Normal support would only be available remotely.

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£750 to £1,150 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at businessdevelopment@blackmarble.com. Tell them what format you need. It will help if you say what assistive technology you use.