Arcus Global Limited
Arcus Waste Management
Arcus Waste Management has been built on the Salesforce.com Platform, delivering scalable and secure Cloud services. Provides waste collection teams with real-time information and details of extra tasks. Enables citizens and businesses to self-serve for waste services such as report issues and receive up to date notifications about services.
- Browser User Interface: No installation needed, no server hardware needed.
- Documented, published Open API included as standard
- Online submission and tracking of requests
- Drag and Drop Reporting: Usable without technical skills or knowledge
- User Interface is highly customisable
- ‘Google style-search’ - single box to search all data
- Integrated with wider Arcus Place system
- All Comms Channels available: create documents, emails, SMS from templates
- Data driven workflow of core processes
- Automated notifications, escalations and service breaches, both internally and externally
- Enables collaboration with other services and agencies within the system.
- Enables officers access to live data to make enforcement decisions
- Reduces cost of ownership for IT.
- Enables everyone to make informed decisions
- Enables the best use of resources.
- All relevant information shared within the system to inform decisions.
- Reduces effort of routine comms tasks.
- Provides customers with a consistent experience across all comms channels.
- Lower cost of processing. Enables the best use of resources.
- Improved customer service. Improved public protection. Reduces corporate risk.
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