CTO Technologies Ltd

Vulnerability Management Services

Our Vulnerability Management as a Service (VMaaS) is designed around the complex requirements of the NHS and schools. Delivered by our qualified cyber security engineers, the service comes with OTLO dashboard providing full visibility into vulnerabilities across an IT estate and support for NHS security policies like CareCERTs and DSPT.

Features

  • Active monitoring of your IT estate
  • Vulnerability Scanning and Assessment
  • Prioritisation, Patching and Remediation
  • Vulnerability Programme Design and Management
  • Managed security infrastructure services, Firewall, Web, Anti-Virus
  • CareCERT and DSPT assistance, administration and management
  • Customised dashboard that alerts/reports on all devices including clinical
  • Cyber Essentials including Plus readiness

Benefits

  • Vendor agnostic, including SCCM, SolarWinds, Qualys, Lansweeper, Nessus, ManageEngine, Ivanti
  • Response and agile SLAs to suit all customers’ requirements
  • Fully scalable, on demand access to cyber professionals
  • Expert advice from a leading IT consultancy in healthcare
  • Proactive monitoring of systems and network infrastructure
  • Access to skilled crisis management experts during incidents
  • Experience operating across NHS, healthcare, educational and public sector organisations
  • Improved ability to detect, resist and respond to cyber-attacks
  • ISO27001 and Cyber Essentials Plus accredited

Pricing

£350.00 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.bishop@ctotechnologies.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 7 7 4 6 3 4 4 2 5 6 5 1 9 5

Contact

CTO Technologies Ltd Mark Bishop
Telephone: 0845 644 3830
Email: mark.bishop@ctotechnologies.co.uk

Planning

Planning service
Yes
How the planning service works
We work with our customers initially hosting scoping workshops to understand the full scope of the services which need to be delivered. This also allows us to fully understand the business, strategies, objectives and current position – and where the customer wants to get to. We can then align technically with the business strategies and deliver the right outcomes and value. Our consultants will ensure that the design and delivery of any of our Managed IT Security Service meets the needs of our customers.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We can provide all manner of cyber security training both directly and through partners. The training offered includes online, instructor lead and on the job (skill transfer).

We can also work with clients’ marketing and communications team to create security awareness campaigns and help develop or update your on-boarding processes.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
CTO Tec can provide implementation planning, risk assessments and impact analysis to support set-up and migration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
CTO Technologies are ISO9001 accredited.

Security testing

Security services
Yes
Security services type
Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We are accredited under ISO27001 and Cyber Essential+ and all our IT Security Services are operated in compliance with the ISO20000 framework.

Service scope

Service constraints
Our support service has no constraints. We can provide services remotely or on site as required by the customer. We can work alongside the customer's existing IT team, or act autonomously to manage and resolve any aspects of the service that arise 24x365.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Response within 1 hour and resolved within 24 hours; Monday - Friday
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
All support levels required can be customised to meet the customer's requirements, typically this would either be 5x9-5, 7-8x8 or 24x365. Details of our service levels are available upon request.

Each of our customers is assigned technical account manager to make sure the needs of the service are being delivered and reporting is provided on a schedule defined by the customer from our service deliver manager.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Qualys, SolarWinds

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£350.00 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.bishop@ctotechnologies.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.