LexisNexis Risk Solutions

LexisNexis® Bridger Insight XG

Bridger Insight XG is a world leading screening tool with 2,700 active customers worldwide, designed to help organisations conduct customer screening, due diligence and comply with regulations within a single platform. WorldCompliance Database of heightened risk individuals and entities contains Sanctions and Enforcements, PEPs, Adverse Media and State-owned entities.

Features

  • Simplify due diligence while accelerating account openings and transactions.
  • Single user interface for global data access.
  • Access the most comprehensive collection of structured risk profiles.
  • Effective payment screening to process ACH, SWIFT, ISO2022 and FedWire
  • Automated workflow, archiving and reporting to maximise efficiency and traceability.
  • API for integration with your existing internal systems
  • High performance processing of critical screening around the clock

Benefits

  • Know your customers with global screening data coverage.
  • Best-in-class matching technology intelligently reduces false positives.
  • Ensure global compliance with a comprehensive collection of risk profiles
  • Reduce remediation effort with false positve reduction.
  • Strengthen compliance activites and protect against risk.
  • Speed up account opening and transaction screenings.

Pricing

£8000 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

676230328889043

LexisNexis Risk Solutions

Kirsten Tedder

02920678634

kirsten.tedder@lexisnexisrisk.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints None
System requirements
  • Compatible browser
  • Valid licensed credentials

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24/7 support is provided.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible N/A
Web chat accessibility testing N/A
Onsite support Yes, at extra cost
Support levels The support service is available 24/7.
Our goal is to answer calls within 30 seconds with an abandon rate lower than 5%. With email responses, our goal is to respond within 2 hours.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Users are provided with documentation on how to Get Started.
Training is available onsite or via webex.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Data is stored in line with Data Retention Policy and retained for legal, regulatory and audit purposes. Users have control over their own data.
End-of-contract process Data is retained in line with Data Retention Policy and access to the Service removed for users who no longer require to use the service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices No
Service interface Yes
Description of service interface Web based portal is available for users to enter data for searching.
Accessibility standards None or don’t know
Description of accessibility Users enter search criteria for tracing of individuals or businesses and review the results presented.
Accessibility testing User testing?
API Yes
What users can and can't do using the API Bridger Insight XG has a very comprehensive SOAP/WSDL based API that can be called from any system that can make outbound SOAP calls.
LexisNexis® Bridger Insight® XG (XG) web services lets you incorporate much of the XG functionality into your existing systems. This functionality includes searching, result management, and list management.
XG web services is a single WCF (Windows Communication Foundation) service with the following WSDL (Web Services Description Language) interfaces:
• The Account interface lets you manage XG passwords.
• The Search interface lets you search certain search services.
• The Results interface lets you query and manage alerts and batch runs.
• The List Maintenance interface lets you query and manage accept lists and custom screening lists.
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation The solution is configurable in a number of ways including:
-User roles and divisions are configurable to support your own business process and workflow requirements.
-The solution can be configured to add your own Custom watchlists for screening against your own "blacklist".
-The Accept List feature in Bridger Insight XG allows you to add entities that generated matches on the initial screen, but upon investigation by your organization were determined to be false positives, to one or more “Accept Lists".

Scaling

Scaling
Independence of resources The solution is provided as a shared service. We regularly review capacity and performance to ensure all customers receive the service they require.

Analytics

Analytics
Service usage metrics Yes
Metrics types Service KPIs can be provided on request.
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach The prebuilt Bridger Insight XG reports can be saved or exported in PDF, Word, or Excel formats.

Results can be provided via the API.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • DOC
  • SOAP API
Data import formats
  • CSV
  • Other
Other data import formats SOAP API

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Our service has consistently achieved availability in excess of 99.9%.
Approach to resilience Our data centres operate in a hot-active setup, providing failover capability for resilience and service continuity.
Outage reporting Email alerts would report any outage that would materially affect services.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels Access rights are provided using the "Least Privilege" principle and regularly reviewed.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information No audit information available
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes An information security management system/framework has been built based on the requirements of ISO27001/2, as well as aligning with general best industry practice. A full suite of information security policies, processes, and procedures are in place covering all applicable areas of physical and logical security and are regularly reviewed internally and externally.

The Information Assurance Data Protection team (“IADP”) for RELX Group (parent company to LexisNexis Risk Solutions UK Ltd) has responsibility for setting enterprise-wide policies and procedures pertaining to privacy, compliance, customer credentialing and information security which includes the documentation of the roles and responsibilities of LexisNexis users.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach LexisNexis maintains strict policies and procedures for change control and management of computer hardware and software.  Prudent configuration management and change control processes must be followed for all software and systems development and maintenance activities performed on Company computer systems and networks.  Proper configuration management and change control are essential to ensure that high levels of reliability, availability and serviceability (RAS) are maintained within Company computer systems and networks and that security controls cannot be circumvented.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach To help mitigate the risk associated with vulnerabilities on external and internal computer systems, LexisNexis Information Security will perform network vulnerability assessment services. Vulnerability scans for networked systems occur at minimum every month. Information Security will oversee the assessment and reporting process.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Network monitors, host monitors, and security event log monitors alert our systems staff of suspicious events. Logs are directed to a Security information and Event manager (SIEM)  and used for reporting, correlation, and analysis. Access to any generated and collected log data is restricted, controlled, and protected against unauthorized modification. Time is synchronized across computer and network systems so that events may be correlated. LexisNexis has a dedicated Security Operations Centre (SOC) who are available 24/7 to respond to real-time attacks and to make appropriate firewall or host changes.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach An incident management process is in place, however its contents are confidential. Users are trained on how to report incidents.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £8000 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial We can offer a short term trial for a fixed period for a defined number of screenings. This will give you the opportunity to test the features of the system and record the results to be shared back with LexisNexis Risk Solutions to assist you in your evaluation.

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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