LexisNexis® Bridger Insight XG
Bridger Insight XG is a world leading screening tool with 2,700 active customers worldwide, designed to help organisations conduct customer screening, due diligence and comply with regulations within a single platform. WorldCompliance Database of heightened risk individuals and entities contains Sanctions and Enforcements, PEPs, Adverse Media and State-owned entities.
- Simplify due diligence while accelerating account openings and transactions.
- Single user interface for global data access.
- Access the most comprehensive collection of structured risk profiles.
- Effective payment screening to process ACH, SWIFT, ISO2022 and FedWire
- Automated workflow, archiving and reporting to maximise efficiency and traceability.
- API for integration with your existing internal systems
- High performance processing of critical screening around the clock
- Know your customers with global screening data coverage.
- Best-in-class matching technology intelligently reduces false positives.
- Ensure global compliance with a comprehensive collection of risk profiles
- Reduce remediation effort with false positve reduction.
- Strengthen compliance activites and protect against risk.
- Speed up account opening and transaction screenings.
£8000 per licence per year
- Education pricing available
- Free trial available
LexisNexis Risk Solutions
|Software add-on or extension||No|
|Cloud deployment model||Private cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||24/7 support is provided.|
|User can manage status and priority of support tickets||No|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||Web chat|
|Web chat support availability||24 hours, 7 days a week|
|Web chat support accessibility standard||None or don’t know|
|How the web chat support is accessible||N/A|
|Web chat accessibility testing||N/A|
|Onsite support||Yes, at extra cost|
The support service is available 24/7.
Our goal is to answer calls within 30 seconds with an abandon rate lower than 5%. With email responses, our goal is to respond within 2 hours.
|Support available to third parties||Yes|
Onboarding and offboarding
Users are provided with documentation on how to Get Started.
Training is available onsite or via webex.
|End-of-contract data extraction||Data is stored in line with Data Retention Policy and retained for legal, regulatory and audit purposes. Users have control over their own data.|
|End-of-contract process||Data is retained in line with Data Retention Policy and access to the Service removed for users who no longer require to use the service.|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||No|
|Description of service interface||Web based portal is available for users to enter data for searching.|
|Accessibility standards||None or don’t know|
|Description of accessibility||Users enter search criteria for tracing of individuals or businesses and review the results presented.|
|Accessibility testing||User testing?|
|What users can and can't do using the API||
Bridger Insight XG has a very comprehensive SOAP/WSDL based API that can be called from any system that can make outbound SOAP calls.
LexisNexis® Bridger Insight® XG (XG) web services lets you incorporate much of the XG functionality into your existing systems. This functionality includes searching, result management, and list management.
XG web services is a single WCF (Windows Communication Foundation) service with the following WSDL (Web Services Description Language) interfaces:
• The Account interface lets you manage XG passwords.
• The Search interface lets you search certain search services.
• The Results interface lets you query and manage alerts and batch runs.
• The List Maintenance interface lets you query and manage accept lists and custom screening lists.
|API documentation formats|
|API sandbox or test environment||Yes|
|Description of customisation||
The solution is configurable in a number of ways including:
-User roles and divisions are configurable to support your own business process and workflow requirements.
-The solution can be configured to add your own Custom watchlists for screening against your own "blacklist".
-The Accept List feature in Bridger Insight XG allows you to add entities that generated matches on the initial screen, but upon investigation by your organization were determined to be false positives, to one or more “Accept Lists".
|Independence of resources||The solution is provided as a shared service. We regularly review capacity and performance to ensure all customers receive the service they require.|
|Service usage metrics||Yes|
|Metrics types||Service KPIs can be provided on request.|
|Reporting types||Reports on request|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||No|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||
The prebuilt Bridger Insight XG reports can be saved or exported in PDF, Word, or Excel formats.
Results can be provided via the API.
|Data export formats||
|Other data export formats||
|Data import formats||
|Other data import formats||SOAP API|
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||Our service has consistently achieved availability in excess of 99.9%.|
|Approach to resilience||Our data centres operate in a hot-active setup, providing failover capability for resilience and service continuity.|
|Outage reporting||Email alerts would report any outage that would materially affect services.|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||Access rights are provided using the "Least Privilege" principle and regularly reviewed.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||No audit information available|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||ISO/IEC 27001|
|Information security policies and processes||
An information security management system/framework has been built based on the requirements of ISO27001/2, as well as aligning with general best industry practice. A full suite of information security policies, processes, and procedures are in place covering all applicable areas of physical and logical security and are regularly reviewed internally and externally.
The Information Assurance Data Protection team (“IADP”) for RELX Group (parent company to LexisNexis Risk Solutions UK Ltd) has responsibility for setting enterprise-wide policies and procedures pertaining to privacy, compliance, customer credentialing and information security which includes the documentation of the roles and responsibilities of LexisNexis users.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||LexisNexis maintains strict policies and procedures for change control and management of computer hardware and software. Prudent configuration management and change control processes must be followed for all software and systems development and maintenance activities performed on Company computer systems and networks. Proper configuration management and change control are essential to ensure that high levels of reliability, availability and serviceability (RAS) are maintained within Company computer systems and networks and that security controls cannot be circumvented.|
|Vulnerability management type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Vulnerability management approach||To help mitigate the risk associated with vulnerabilities on external and internal computer systems, LexisNexis Information Security will perform network vulnerability assessment services. Vulnerability scans for networked systems occur at minimum every month. Information Security will oversee the assessment and reporting process.|
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||Network monitors, host monitors, and security event log monitors alert our systems staff of suspicious events. Logs are directed to a Security information and Event manager (SIEM) and used for reporting, correlation, and analysis. Access to any generated and collected log data is restricted, controlled, and protected against unauthorized modification. Time is synchronized across computer and network systems so that events may be correlated. LexisNexis has a dedicated Security Operations Centre (SOC) who are available 24/7 to respond to real-time attacks and to make appropriate firewall or host changes.|
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||An incident management process is in place, however its contents are confidential. Users are trained on how to report incidents.|
|Approach to secure software development best practice||Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)|
Public sector networks
|Connection to public sector networks||No|
|Price||£8000 per licence per year|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||We can offer a short term trial for a fixed period for a defined number of screenings. This will give you the opportunity to test the features of the system and record the results to be shared back with LexisNexis Risk Solutions to assist you in your evaluation.|