Performance Engineering powered by LoadRunner in the G-Cloud
Performance Engineering powered by LoadRunner in the G-Cloud is a remote and onsite delivered engagement which provides a managed environment of a performance engineering platform combined with a very flexible service model that includes options for platform service, turnkey scripting and load testing service.
Features
- Pay-as-you-go fee structure
- 24x7x365 availability
- On-going onsite and remote mentoring
- Scalable environments capable of generating global scale loads
- Built-in high availability, redundancy, and failover‑supporting infrastructure
- Minimize hardware and software investments
- Supports testing across over 60 protocols
- Broad set of 3rd party integrations
- Certified for the information security standard ISO/IEC 27001
- IL3 compliant and non IL3 compliant available
Benefits
- No upfront capital outlay for software or hardware
- Save 15% on testing headcount costs for reporting
- Pay as you go enterprise level performance engineering
Pricing
£5 to £266 a user
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at _sales@infuse.it.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
6 7 1 6 6 2 9 3 9 7 1 7 6 4 2
Contact
Infuse Consulting LTD
Ade Odumosu
Telephone: 07788 393923
Email: _sales@infuse.it
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
-
LR Scripts can be executed from other cloud solutions such as StormRunner.
Scripts and Scenarios can also be executed by Continuous Integration Tools such as Jenkins and Hudson. - Cloud deployment model
- Public cloud
- Service constraints
- Please refer to the Scheduled Maintenance Feature of the Operational Services Section within the Service Definition document which is downloadable below.
- System requirements
-
- Remote Desktop connection, port access required
- Local download of Script Generator possible
- Local download of Analysis and Reporting tool possible
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Typical response times are 4 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support is detailed in the Response and Resolution Targets section of the Service Definition document available below. Support is controlled by dedicated Support Operation Center, Members of the SOC can provide 1st and 2nd line support by guidance and/or physical intervention. SOC has direct access to server and the ability to start and stop service as required. 3rd line support available via HPE, however SOC will mange calls. A Technical Account Manager will be provided as part of the support agreement and will meet regularly to discuss progress and provide a point of contact if there are issues with the SOC.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Please refer to the On Boarding Process Section within the Service Definition document which is downloadable below.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Please refer to the Off Boarding Process Section within the Service Definition document which is downloadable below.
- End-of-contract process
- On completion of the engagement all scripts, scenarios, results and analysis files and reports will be archived, downloaded and made available to the customer
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Other
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- There is no difference, the service is accessed using Remote Desktop Services
- Service interface
- No
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
-
All tiers of the SaaS infrastructure are proactively monitored for capacity and performance. The architecture allows for addition of capacity to applications, databases and storage.
As a part of Infuse LR on SaaS service customers are allocated with a maximum 1 TB of storage and any attachment file should not exceed 2 GB of size. Customer Infuse LR SaaS environment project capacity is based on the number of concurrent HPE LR users.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Infuse will provide monitoring of the SaaS 24/7 using system monitors for availability.
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a CHECK service provider
- Protecting data at rest
- Other
- Other data at rest protection approach
- CPA Foundation-grade assured components
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Test Artefacts are exported within compressed file folders.
- Data export formats
- Other
- Other data export formats
- WinZip
- Data import formats
- Other
- Other data import formats
- WinZip
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- Availability is 24x7 except for scheduled service outage/upgrade.
- Approach to resilience
- Cloud architecture is managed by third party, SLAs are in place to ensure site is resilient, back-ups are captured daily and rollbacks, restores and migration to alternate servers will be undertaken in event of failure.
- Outage reporting
- Email to affected users
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Server access limited to support staff. Projects have varying level of user privileges, controlled by central administrator.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV GL - Business Assurance
- ISO/IEC 27001 accreditation date
- 24/09/2015
- What the ISO/IEC 27001 doesn’t cover
-
Any items requiring Cryptographic controls as they are not in use.
Outsourced development- there is no outsourced development.
System security testing - No security functionality in product.
Secure development policy - All aspects controlled through internal process.
Secure system engineering principles - All aspects controlled through internal process.
Capacity management - not required due to size of company. - ISO 28000:2007 certification
- No
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- 25/10/2013
- CSA STAR certification level
- Level 3: CSA STAR Certification
- What the CSA STAR doesn’t cover
- Supplier Defined
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Infuse follows ISO/IEC 27001. We have Board reviews and walk through's of the policies and processes as well as inducting all staff in the policy. Infuse has an annual external audit of its processes and policies. The Infuse Technical Account Manager is responsible for the policy and reports to the Infuse CEO.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- Change will only occur once a significant version change has been released. The new version will then be been reviewed to check impact that may occur. Change will then be enacted once agreement and time has been arranged. In most cases dedicated timings and duration for the upgrades and general maintenance will be detailed in a Service Definition sheet and agreed by all parties prior to commencement of any changes
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Please refer to the Security and Audit Management Feature of the Operational Services Section within the Service Definition document which is downloadable below.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Please refer to the Security and Audit Management Feature of the Operational Services Section within the Service Definition document which is downloadable below.
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Please refer to the Service Monitoring Feature of the Operational Services Section within the Service Definition document which is downloadable below.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £5 to £266 a user
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
-
Infuse allows a full production trial of the tools subject to qualification for up to 30-days.
Contact us and we will deploy an instance for your trial
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at _sales@infuse.it.
Tell them what format you need. It will help if you say what assistive technology you use.