IAME Ltd

IAM and PAM Managed Services

Managed Services offering to support organisations with technical as well as operational support while running SaaS Identity Access Management and Privileged Access Management services internally.

Features

  • On Demand Technical support
  • 24/7 Support
  • outsourcing your IAM/PAM operations

Benefits

  • flexibility
  • competitive offering
  • scalability
  • global offering

Pricing

£200 to £1000 per person per day

  • Education pricing available

Service documents

G-Cloud 10

670219255188208

IAME Ltd

Anthony MORNET

07907499947

anthony.mornet@iamexpert.co.uk

Planning

Planning
Planning service Yes
How the planning service works We help organisations defining their strategy with a realistic roadmap of control implementations
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • SailPoint
  • Oracle
  • Omada
  • CA

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We provide advisory services and our research of market vendors (small and big).

We use our experience and methodology to define a realistic migration roadmap specific to each customer and in order to help them migrating to the cloud and/or a Saas offering
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We have a defined and agile QA methodology

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints N/a

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 2 hours for P1
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels 24/7 Technical Support

Working hours for Functional expertise

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold SailPoint, BeyondTrust, Omada, CA, Hitachi ID, One Identity

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £200 to £1000 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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