GOSS Interactive Ltd
GOSS Claims (Insurance Claims Management)
GOSS Claims is a powerful no-code online claims management solution for Public Sector organisations, to manage, maintain and record communications with the public in respect of compensation and/or insurance claims by the public.
- Public Sector claims management solution.
- Manage incoming claims centrally via digital online portal.
- Automatic task-management and job-routing for efficient resolution.
- Workflow processes route actions across departments as claim progresses.
- End-to-end digital service to streamline claims management process.
- Upload and store case documents such as letters, photos etc.
- Full audit trail provided throughout the entire claim process.
- Single view of all activity related to a specific claim.
- 'MyAccount' for centralised citizen tracking of claim.
- Central solution communicates with Insurance provider as required.
- Delivers significant cost, time and efficiency improvements.
- Improved consistency and accuracy of reporting and resolution.
- Eliminate the need for expensive to manage inefficient paper forms.
- Online solution offering excellent customer experience.
- Easy to audit via centralised database and reporting.
- Improved efficiency via automated communications. No manual rekeying required.
- Geolocation dashboard provide hotspot analysis of claims.
- Significantly reduces reporting and processing time, delivering operational savings.
- Reduced bogus claims via intelligent forms and data capture.
- Local Authority, Police, Housing Associations, Central Government Authorities/Agencies, NHS.
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