thinkWhere Limited

Cloud GIS Transition and Development Services

Our Cloud GIS Transition and Development Services provide a complete solution to migrating existing processes to cloud-based services or developing new cloud services. Our team of geospatial experts can provide a range of services from advisory/technical support or team embedment through to project management or overall project delivery.

Features

  • Project Management
  • Business Analysis
  • Agile SCRUM and DevOps delivery of cloud-based solutions
  • Enterprise Architecture Design
  • Application Design and Development
  • User Centric UI/UX Design and Development
  • Data Management
  • Testing and Quality Assurance
  • Business Change Management
  • Service Management and Support

Benefits

  • Impartial guidance and advice on Cloud GIS solutions
  • Reduce the cost of your current GIS and IT estate
  • Access to specialist technical resources
  • Mentoring, skills transfer and direct placements
  • Business and technical transformation to support cost savings
  • Reduce duplication and costs associated with legacy systems
  • Business innovation through the adoption and use of cloud technologies
  • Maximise return on investment by improved use of geographic information
  • Leverage the benefits of Open Source technologies

Pricing

£595 to £945 per person per day

Service documents

G-Cloud 10

666391975849505

thinkWhere Limited

Alan Moore

01786 476060

alan.moore@thinkwhere.com

Planning

Planning
Planning service Yes
How the planning service works Through a process of consultation and engagement.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We provide training on core Open Source geospatial technologies such as PostgreSQL, PostGIS, QGIS and consultancy-based training and mentoring services on MapProxy, GeoServer and OpenLayers to enable the provision of cloud GIS services and solutions. In addition we also provide training on thinkWhere's own cloud product range (Location Centre, groundMapper and theMapCloud). Training courses can be from our standard portfolio or developed as bespoke courses for individual customers.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Through a process of consultation and business engagement.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We have a standard procedure for the delivery of consultancy, transition and development services through our ISO9001:2015 Quality Management System. Through this we apply specific quality assurance processes and undertake testing relevant to each individual project to ensure our outputs are delivered to agreed quality, cost and time objectives.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works We offer a range of technical support packages covering Open Source geospatial technologies including PostGIS, QGIS, GeoServer, MapProxy and OpenLayers.

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1 hour response for all support calls during office hours 08.30 to 17.30 Monday to Friday. Resolution times vary depending on the severity of the issues raised.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels 1 hour response time for support calls raised during office hours 08.30 to 17.30 Monday to Friday. Resolution times vary depending on the severity of the issues raised.
We also offer a range of pre-paid technical support packages (Bronze to Platinum levels) providing professional support for Open Source geospatial technologies. Details of the packages and pricing can be found in the Service Definition for Cloud GIS Open Source Support Packages.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £595 to £945 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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