Escrow London

SaaS Escrow and Software Escrow Services

Escrow London provides bespoke and creative escrow solutions for traditional source code and SaaS hosted applications. Our unique approach includes business continuity solutions for applications hosted in the public cloud (AWS/Azure/Google Cloud).

Features

  • Traditional source code escrow agreements
  • Agreements for SaaS hosted applications within AWS/Azure/Google
  • Standby replica environments for business continuity
  • SaaS escrow agreements for private cloud
  • Verification services to ensure the source code is usable
  • SaaS Release Verification to test the ability to continue operations
  • Automatic deposits directly from GitHub and Bitbucket
  • Code audit service to test the code structure and security

Benefits

  • Provides business continuity solutions for SaaS applications
  • Reduces business risk created by reliance on third party developers
  • Provides assurance for source code developed by a third party
  • Additional protection through daily code deposits from GitHub/Bitbucket
  • Additional security provided by our private data centre
  • Additional security within our secure media vaults
  • No initial setup fees

Pricing

£895 to £10995 per unit per year

  • Education pricing available

Service documents

G-Cloud 10

664588286004970

Escrow London

Evan Lever

07577597410

evan@escrowlondon.co.uk

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We encourage our clients to put in place an escrow arrangement for the application files and database prior to the migration process. The migration process introduces an element of risk that should be planned for. In the event of a complete failure during the migration process, the client will have an up to date copy of the database, source code and application files to recover from.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We provide quality assurance through our code audit services. These services are traditionally used by organisations who seek an independant test to ensure code acquired from a third party developer has appropriate structure and free of security flaws.

Security testing

Security testing
Security services Yes
Security services type Security audit services

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Please see our service level agreement

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Our SLA is 2 hours during business hours and 8 hours on weekends and after-hours.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Users can only input text
Web chat accessibility testing Not applicable
Support levels Every client is allocated a technical account manager. We do not charge additional fees for basic support.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £895 to £10995 per unit per year
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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