Ctrl O

Linkspace (private cloud)

See the main Linkspace G-cloud entry for full service details. This entry is for Linkspace hosted in your organisation's own private cloud. Answers to hosting questions are based on Ctrl O's own infrastructure, but will vary depending on your hosting environment.

Features

  • Multi-user data management in secure, unbreakable environment
  • Data visualisation, including easy to configure graphs
  • Highly configurable database and data layout
  • Complete version history of data providing forensic audit trail
  • Alerts and notifications of specific data changes, supporting workflows
  • Red-amber-green (RAG) indicators enable configurable manager dashboard
  • Customisable database views for role-specific presentation of key indicators
  • Calendar, time-line and sync-matrix data view
  • Robust change control of data for user level audit history
  • Standard web browser interface: access data from anywhere

Benefits

  • Manage and securely share large datasets between many users
  • Visualise large datasets in a clear and vivid manner
  • Receive email notifications of specific data changes
  • Record project data across many sites and users
  • Coordinate projects, tasks and records
  • User-configurable reports of data
  • Maintain data integrity: robust data store for business process design
  • Quick to implement and configure, for simple, intuitive, easy administration
  • Customise to meet changing requirements, supporting flexible and dynamic processes
  • Extremely granular access control of data

Pricing

£1.5 to £15 per user per month

  • Minimum contract period: Month
  • Excluding VAT
  • Trial option available

Service documents

G-Cloud 8

664360510241187

Ctrl O

Andy Beverley

020 3474 1200

info@ctrlo.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability 24/7
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported No
Service provisioning time 1 hour
Service deprovisioning time 24 hours

Open source

Open source
Name Content
Open-source software used and supported Yes

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • Perl Dancer
  • jQuery
  • Bootstrap

API access

API access
Name Content
API access available and supported Yes
API type RESTful

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to
  • Public Services Network (PSN)
  • Other

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s) ISO27001

Identity standards

Identity standards
Name Content
Identity standards your service uses OAuth2

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier Uptime Institute Tier 2
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service
  • TLS (HTTPS or VPN) version 1.2 or later
  • Legacy SSL or TLS (HTTPS or VPN)
Assured by independent testing of implementation

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location UK, assured by independent validation of assertion
Data management location UK, assured by independent validation of assertion
Legal jurisdiction of service provider UK, assured by independent validation of assertion
Datacentre protection Yes, assured by independent validation of assertion
Data-at-rest protection
  • Secure containers, racks or cages
  • Physical access control
Assured by independent validation of assertion
Secure data deletion Other secure erasure process, assured by independent validation of assertion
Service availability 99.95, assured by contractual commitment

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud, assured by independent validation of assertion
Type of consumer Anyone - public, assured by independent validation of assertion
Services separation Yes, assured by independent testing of implementation
Services management separation No

Governance

Governance
Name Content
Governance framework Yes, assured by independent validation of assertion

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes, assured by independent validation of assertion

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes, assured by independent validation of assertion
Vulnerability monitoring Yes, assured by independent validation of assertion
Vulnerability mitigation prioritisation Yes, assured by independent validation of assertion
Vulnerability tracking Yes, assured by independent validation of assertion
Vulnerability mitigation timescales Yes, assured by independent validation of assertion

Event monitoring

Event monitoring
Name Content
Event monitoring Yes, assured by independent validation of assertion

Incident management

Incident management
Name Content
Incident management processes Yes, assured by independent validation of assertion
Consumer reporting of security incidents Yes, assured by independent validation of assertion
Security incident definition published Yes, assured by independent validation of assertion

Personnel security

Personnel security
Name Content
Personnel security checks Security clearance national vetting (SC), assured by independent validation of assertion

Secure development

Secure development
Name Content
Secure development Yes, assured by independent validation of assertion
Secure design, coding, testing and deployment Yes, assured by independent validation of assertion
Software configuration management Yes, assured by independent validation of assertion

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes, assured by independent validation of assertion
Third-party supplier security requirements Yes, assured by independent validation of assertion
Third-party supplier risk assessment Yes, assured by independent validation of assertion
Third-party supplier compliance monitoring Yes, assured by independent validation of assertion

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes, assured by independent testing of implementation
User access control through support channels Yes, assured by independent testing of implementation

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes, assured by independent testing of implementation
Administrator permissions Yes, assured by independent testing of implementation

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and two-factor authentication
  • Username and strong password/passphrase enforcement
Assured by independent testing of implementation

Secure service administration

Secure service administration
Name Content
Service management model Dedicated devices on a segregated network, assured by independent validation of assertion

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available, assured by independent validation of assertion

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method
  • Corporate/enterprise devices
  • Partner devices
  • Unknown devices
Assured by independent validation of assertion
Training Yes
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