Astech

CMIS Committee Management & Paperless Meetings

CMIS is a board portal and committee management system that facilitates paperless meetings and can manage the entire process of a meeting's lifecycle. A powerful workflow engine will optimise the report generation process to save time and money. Used by some of the UK's largest public sector organisations.

Features

  • Calendar and diary integration. Distribute meeting invites and reminders
  • Full audit, visibility, and reporting of your governance processes
  • Fully integrated multi-platform app to faciliate paperless meetings
  • Multiple board and committee setup and managment
  • Strategic planning and key decision tracking
  • Create, compile and publish all documents including agendas and minutes.
  • Drag and drop features to easily rearrange your meeting packs
  • Workflows automate lengthy manual processes
  • Multiple resource libraries to gather, store and publish information.
  • Security attributes applied at document, folder and library level

Benefits

  • Easy to use and easy to adopt.
  • Designed by administrators from many organisations. Tap into their experience.
  • Fully supports a 'bring your own device' policy.
  • Robust security ensures access meets your organisation's standards
  • Automate time-consuming procedures to free your valuable time
  • Guarantee users have the right documents, at the right time.
  • Intuitive, flexible design to facilitate a smooth transition.
  • Introduce paperless meetings to save money.
  • Full audit trail to ensure governance and compliance controls
  • Flexible configuration to match your organisation's processes.

Pricing

£10000 to £20000 per instance per year

  • Education pricing available

Service documents

G-Cloud 10

662973052912163

Astech

Jonathan Sheils

01608 665566

Jsheils@astech.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements Relevant up to date browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Service levels are provided based on the agreed call severity. Our initial response times are 30 minutes.
The support desk provides standard business hour cover. Additional out of hours support can be provided on request
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Standard support is provided during office hours. Escalation is to the Service Delivery Manager. An Account Manager is provided as part of the ongoing service.
Additional 24/7 support can be provided as is calculated as 25% of the annual service fee.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started A comprehensive implementation and training service is provided with onsite initial training and configuration. Access to full online training and documentation. Full helpdesk support to help and guide users in software functionality
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Standard data formats can be provided, including XML and CSV
End-of-contract process Data extracts outside of standard formats would be an additional cost.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The browser-based solution is designed to be responsive to the user interface.
The app is downloaded to the mobile device and focusses on a separate functional area.
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Tested to meet current WCAG 2.0 AA standards
API Yes
What users can and can't do using the API Allows access to underlying data sets for repurposing by 3rd party developers

Used to provide integration with complementary 3rd party applications such as video-conferencing
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment Yes
Customisation available Yes
Description of customisation The application has a customizable 'look and feel' to compliment the buyer's own corporate branding.
Report templates can be designed by the buyers. Workflows and configuration can be carried out by the supplier or a technical user with supplier support.

Scaling

Scaling
Independence of resources Each organization runs within their own memory space. High demand burstable bandwidth

Analytics

Analytics
Service usage metrics Yes
Metrics types Service up time
Reporting types
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Less than once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Data not usually required to be exported and is secured within the database. On request, tools can be provided to extract subsets of data to .csv files.
Data export formats CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • Word documents
  • PDF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Hosting providers SLA
Approach to resilience Available on request
Outage reporting Email alert

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels Only known validated users granted access.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Currently working towards ISO accreditation
Information security policies and processes Currently working towards ISO accreditation

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Microsoft Team Foundation Server is used to control the change management process.
All changes are tested on an independent test platform prior to release.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Initiating programme of regular penetration testing to assess risks/threats
Protective monitoring type Supplier-defined controls
Protective monitoring approach Use of DNN framework that is actively monitored by user community
Incident management type Supplier-defined controls
Incident management approach Use of wiki for common events. iTop helpdesk system for logging and reporting of incidents. Users can report incidents via email/ phone/ iTop portal.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £10000 to £20000 per instance per year
Discount for educational organisations Yes
Free trial available No

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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