CMIS is a board portal and committee management system that facilitates paperless meetings and can manage the entire process of a meeting's lifecycle. A powerful workflow engine will optimise the report generation process to save time and money. Used by some of the UK's largest public sector organisations.
- Calendar and diary integration. Distribute meeting invites and reminders
- Full audit, visibility, and reporting of your governance processes
- Fully integrated multi-platform app to faciliate paperless meetings
- Multiple board and committee setup and managment
- Strategic planning and key decision tracking
- Create, compile and publish all documents including agendas and minutes.
- Drag and drop features to easily rearrange your meeting packs
- Workflows automate lengthy manual processes
- Multiple resource libraries to gather, store and publish information.
- Security attributes applied at document, folder and library level
- Easy to use and easy to adopt.
- Designed by administrators from many organisations. Tap into their experience.
- Fully supports a 'bring your own device' policy.
- Robust security ensures access meets your organisation's standards
- Automate time-consuming procedures to free your valuable time
- Guarantee users have the right documents, at the right time.
- Intuitive, flexible design to facilitate a smooth transition.
- Introduce paperless meetings to save money.
- Full audit trail to ensure governance and compliance controls
- Flexible configuration to match your organisation's processes.
£10000 to £20000 per instance per year
- Education pricing available
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|System requirements||Relevant up to date browser|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
Service levels are provided based on the agreed call severity. Our initial response times are 30 minutes.
The support desk provides standard business hour cover. Additional out of hours support can be provided on request
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||WCAG 2.0 AA or EN 301 549|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
Standard support is provided during office hours. Escalation is to the Service Delivery Manager. An Account Manager is provided as part of the ongoing service.
Additional 24/7 support can be provided as is calculated as 25% of the annual service fee.
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||A comprehensive implementation and training service is provided with onsite initial training and configuration. Access to full online training and documentation. Full helpdesk support to help and guide users in software functionality|
|End-of-contract data extraction||Standard data formats can be provided, including XML and CSV|
|End-of-contract process||Data extracts outside of standard formats would be an additional cost.|
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||
The browser-based solution is designed to be responsive to the user interface.
The app is downloaded to the mobile device and focusses on a separate functional area.
|Accessibility standards||WCAG 2.0 AA or EN 301 549|
|Accessibility testing||Tested to meet current WCAG 2.0 AA standards|
|What users can and can't do using the API||
Allows access to underlying data sets for repurposing by 3rd party developers
Used to provide integration with complementary 3rd party applications such as video-conferencing
|API documentation formats||Open API (also known as Swagger)|
|API sandbox or test environment||Yes|
|Description of customisation||
The application has a customizable 'look and feel' to compliment the buyer's own corporate branding.
Report templates can be designed by the buyers. Workflows and configuration can be carried out by the supplier or a technical user with supplier support.
|Independence of resources||Each organization runs within their own memory space. High demand burstable bandwidth|
|Service usage metrics||Yes|
|Metrics types||Service up time|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Managed by a third party|
|Penetration testing frequency||Less than once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||Physical access control, complying with another standard|
|Data sanitisation process||No|
|Equipment disposal approach||A third-party destruction service|
Data importing and exporting
|Data export approach||Data not usually required to be exported and is secured within the database. On request, tools can be provided to extract subsets of data to .csv files.|
|Data export formats||CSV|
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||Hosting providers SLA|
|Approach to resilience||Available on request|
|Outage reporting||Email alert|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||Only known validated users granted access.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users have access to real-time audit information|
|How long supplier audit data is stored for||User-defined|
|How long system logs are stored for||Between 1 month and 6 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Currently working towards ISO accreditation|
|Information security policies and processes||Currently working towards ISO accreditation|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||
Microsoft Team Foundation Server is used to control the change management process.
All changes are tested on an independent test platform prior to release.
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Initiating programme of regular penetration testing to assess risks/threats|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Use of DNN framework that is actively monitored by user community|
|Incident management type||Supplier-defined controls|
|Incident management approach||Use of wiki for common events. iTop helpdesk system for logging and reporting of incidents. Users can report incidents via email/ phone/ iTop portal.|
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£10000 to £20000 per instance per year|
|Discount for educational organisations||Yes|
|Free trial available||No|
|Pricing document||View uploaded document|
|Terms and conditions document||View uploaded document|