Barrier Networks

Barrier Networks Network Modelling and Risk Scoring Service for Digital Resilience (Redseal)

Our service models your entire hybrid data centre of public cloud, private cloud, and physical network so you can better prepare for and contain problems within minutes and not days.


  • Model and evaluate Layers 2, 3, 4 and 7
  • Application based policies
  • Endpoint Data
  • Digital Reilience score
  • Map layer 2 environments


  • Save Time - prioritise meaningful remediation efforts
  • Increase Security - illiminate network weaknesses
  • Assure Protection of Valuable Assets
  • Increase visibility
  • Meet CIS Control 11


£5000 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11


Barrier Networks

Iain Slater

0141 356 0101

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Redseal can be deployed on the following platforms
  • Vmware
  • Oracle VirtualBox
  • Red Hat KVM
  • Amazon Web Services

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depending on priority, within 48 working hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Onsite support
Support levels RedSeal customer support engineers are dedicated to helping customers resolve issues as they work to analyze and improve their network’s resilience. They are experienced professionals with extensive security and networking expertise earned by working hands-on with the world’s largest and most complex networks.

Basic Software Maintenance
Software updates.
24-hour access to the RedSeal Support Portal, where you’ll find product documentation as well as training materials and videos.
12 x 5 phone and email access to the RedSeal Customer Service team. Hours: 6 a.m. – 6 p.m. Pacific Time, Monday through Friday, excluding US and RedSeal company holidays.
Initial response from a customer service engineer based on the severity of your issue.

Premium Software Maintenance
Software updates.
24-hour access to the RedSeal Support Portal, where you’ll find product documentation as well as training materials and videos.
24 x 7 x 365 phone and email access to the RedSeal Customer Service team.
Initial response from a customer service engineer based on the severity of your issue.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Barrier Networks onboards customers by gathering all key information required to bring the service live. All system information and supporting documentation is developed and distributed to the customer as part of the onboarding process. Detailed design documentation is derived from this initial documentation. The detailed design is agreed and signed off by both parties prior to implementation. A full copy of the system documentation is provided following user acceptance testing.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data is provided upon request by Barrier Networks once the contract has ceased.
End-of-contract process All Software functionality is provided for the duration of the contract with Barrier Networks. Once the contract has ceased, the organisation will be off-boarded, information securely deleted from the Barrier Networks database, and tenant is removed at no extra cost. Bespoke off-boarding requirements can be purchased via "Barrier Networks Cyber Security Consultancy Services".

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service An Android/iOS application is available to check some basic reports
What users can and can't do using the API The API is provided for integrations with 3rd party products the API supports the following
- Reporting
- Information
- Configuration
- Access Queries
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation The service is highly customisable and will be discussed at implementation.


Independence of resources The solution is deployed in the customer physical or cloud infrastructure.


Service usage metrics No


Supplier type Reseller providing extra features and support
Organisation whose services are being resold Redseal

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Agreed at Implementation
Data export formats
  • CSV
  • Other
Other data export formats Agreed at implementation
Data import formats Other
Other data import formats Agreed at the point of implementation

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability The service is deployed on the customer infrastructure.
Approach to resilience The solution is deployed as a virtual machine
Outage reporting Email

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels Management interfaces are governed by role based access control. Support access is via registered accounts
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials Plus

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards IASME Governance including Cyber Essentials Plus
Common Criteria Certification EAL4
Common Criteria Certification EAL2
Information security policies and processes All employees of Barrier Networks must abide by the Barrier Networks Information Security Policy and Acceptable Use Policy. Barrier Networks follow the processesCyber Essentials as well as key processes and procedures from ISO27001.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All changes and configuration management follow ITIL V3 best practice.
Vulnerability management type Supplier-defined controls
Vulnerability management approach All external facing services are subject to monthly vulnerability scans. Patching takes place monthly with emergency patching taking place within 1 week of the vulnerability detection. In extreme circumstances and to protect the security of the organisation and customer, Barrier Networks will patch on the same day.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our SOC provides Intrusion Detection Vulnerability Assessment and security alerting for malicious activity. IDS and Network Monitoring component provides real-time detection of security incidents. If an intrusion/breach is detected, a security alert is issued which generates an automatic ticket within the SOC Helpdesk software. These tickets are classified based on the Priority. Our incident response process is designed in alignment with NIST Special Publication 800-61 Revision 2 and is a service that is available to customers. Details of the Symantec protective monitoring processes are available on request and are assured by independent validation.
Incident management type Supplier-defined controls
Incident management approach Incident Response Service for managing security incident and is based on NIST Special Publication 800-61 Revision 2 . Incidents are logged with a unique case reference number and tracked from triage through to resolution via our service desk platform. We have pre-approved processes / changes for certain tasks, however day to day operation is bespoke per customer and may change depending on the organisation’s needs. Users can report incidents via email, web or telephone. Reports are provided via email upon request. Major incident reports are provided within 48 hours of the incident resolution. Updates available upon request.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £5000 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Available on request

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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