ITHQ LTD

Bullphish ID

BullPhish ID provides simulated phishing attacks and security awareness training campaigns to educate employees, making them the best defense against cybercrime.

Features

  • Phishing campaigns to identify users without security awareness.
  • Simple Campaign Set up and Deployment
  • Easy Group and User Management
  • Access to Short, Engaging Video Training
  • Timely and Relevant Phishing Kits Featuring the Latest Scams
  • Staggered and Scheduled Campaigns Run on Your Timeline
  • Fully Customisable Library of Templates
  • Video Training in 8 Languages

Benefits

  • Identify users likely to fall victim to real-life phishing.
  • Expose employees to all forms of attack
  • Train users to avoid phishing traps
  • Measure employee likeliness to become a phishing victim
  • Improve security posture with more alert employees
  • Phishing campaigns can be customised to mirror internal style

Pricing

£1,200 to £1,200 an instance a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at transform@ithq.pro. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 5 7 1 5 4 7 1 6 4 0 9 8 3 0

Contact

ITHQ LTD Dale Nursten
Telephone: 02039977979
Email: transform@ithq.pro

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
No internal system requirements - cloud software platform only.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Dependent on client requirement
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Dependent on client requirement
Support available to third parties
Yes

Onboarding and offboarding

Getting started
As agreed with the end user.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
End users do not store data in the service.
End-of-contract process
Access to the service is removed unless an extension is agreed.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
Standard HTML5 web based interface
Accessibility standards
None or don’t know
Description of accessibility
Standard HTML5 web based interface
Accessibility testing
None
API
No
Customisation available
Yes
Description of customisation
The phishing campaigns can be customised as can email templates, schedules and frequency.

Scaling

Independence of resources
Service is based in the public cloud to enable scale on demand and all active components are on the customer side.

Analytics

Service usage metrics
Yes
Metrics types
Campaign metrics
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Kaseya

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
End users do not store data in the service.
Data export formats
Other
Other data export formats
No data export is available as no data is stored.
Data import formats
Other
Other data import formats
No data import is required.

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
As a public cloud service continuous uptime is expected.
Approach to resilience
Available upon request.
Outage reporting
Web Portal

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Admin rights are required in order to make changes to the service.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISO27001

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Supplier-defined controls
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Supplier-defined controls
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Supplier-defined controls
Incident management type
Supplier-defined controls
Incident management approach
Supplier-defined controls

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1,200 to £1,200 an instance a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
7 day phishing campaign

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at transform@ithq.pro. Tell them what format you need. It will help if you say what assistive technology you use.