P3M - Transformational Change

Through our P3M service offering we undertake management of Transformational Change projects and programmes. Applying P3M discipline to transformational change initiatives is a critical pre-requisite, to timely and effective transition to new ways of working, within specific projects, functional groups, or across the broader organisation.


  • Design and implementation of organisational and business change initiatives
  • Delivery support through the transitional phase
  • Establishing the need and business case for change
  • Monitoring and controlling change initiatives
  • Supporting upskilling and learning and development programmes
  • Embedding new ways of working and continuous improvement


  • Robust business case and justification for change
  • Mitigation of risk that change will not be adopted
  • Assured delivery of change initiatives and realisation of benefits
  • Continuous improvement and capability enhancement across the organisation


£330 to £1200 per person per day

  • Education pricing available

Service documents


G-Cloud 11

Service ID

6 5 6 5 1 1 0 9 8 2 0 8 1 2 3



Graham Joyce



Planning service
How the planning service works
Taking a project/programme management approach to Transformational Change provides a proven, robust framework for the planning of implementation of cloud hosting or cloud software. Our consultants will ensure that all constraining and enabling factors associated with the change initiative are considered, accounted and planned for, to a suitable and sufficient degree. This will encompass aspects relating to people, processes, and tools, and critically the interaction thereof.

Planning the implementation in this way will improve stakeholder buy-in through establishing meaningful actions with the various specialist areas associated with the project, and encourage a collaborative appreciation of the wider context.
Planning service works with specific services


Training service provided
How the training service works
As part of the Transformational Change service, we are able to offer tailored APMP, MSP, AGILE, ITIL, Management of Risk, cyber and information security, IT governance (and other) courses and certifications, ensuring that the best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
Migration to, or between, cloud services will typically involve a degree of Transformational Change. This can manifest itself in new ways of working, differing governance models, or transition to a virtual team structure. Our Transformational Change offering will ensure the customer team is prepared and equipped to adapt to this change and achieve operational capability within the new environment. We will project manage the change initiative itself, which may include specific training, coaching, embedding new processes, or combinations of these factors. To help deliver this, IMD can offer the option of a set of web based tools and processes, which bring structure to the embedding of learning and change, to allow customer organisations and teams move into their transformed business state.

IMD believes a robust, actively managed transformation will facilitate both the local transition to cloud based services, as well as creating wider business champions, coaches/mentors and change leaders within the customer organisation, for subsequent enhancements/changes and integration with other teams. Taking an appropriate project/programme management approach to this activity is a key enabler to such undertakings.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
IMD’s Transformational Change service provides organisations with quality assurance on the accuracy of the forecasted project or programme plan, associated with the delivery of cloud services, throughout the service lifespan. We assess the intended scope of the service and interrogate the planned schedule estimates provided by service providers, to validate the accuracy of existing forward estimates for the delivery of the service. We will develop performance indicators based on service delivery to assess how the service is performing against the intended, or desired standard.

Security testing

Security services

Ongoing support

Ongoing support service

Service scope

Service constraints
None specific to this service.

User support

Email or online ticketing support
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Support levels
For each engagement through GCloud 11, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services. 
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service. 
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed. 
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)


£330 to £1200 per person per day
Discount for educational organisations

Service documents

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