VigilAI

Automatic CSE / CSAE Image and Video Detection and Categorisation

Vigil AI's core service automatically detects and categorises Child Sexual Exploitation CSE / CSAE images and videos. Based on state-of-the-art Deep Learning technology and built in the UK, this pioneering technology can be used by law enforcement and industry to detect illegal content at scale to UK and international standards.

Features

  • Automatic Child Sexual Exploitation CSE Image Detection
  • Automatic CSE Image Categorisation to UK / International Standards
  • Automatic CSE Video Detection and Categorisation
  • Automatic Detection of Adult Pornography
  • Optimised and Scalable Implementation
  • GPU Acceleration

Benefits

  • Find illegal CSE / CSAE content without hashes
  • Find previously unseen illegal imagery
  • Reduce operator burden by automating illegal content discovery
  • Increase investigative efficiency and reduce cost
  • Reduce forensic backlogs
  • Service can include end-user training and advice
  • Integration with a range of forensics tools

Pricing

£1500 to £1000000 per licence per year

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

6 5 3 5 8 1 7 7 8 3 6 4 7 8 0

Contact

VigilAI

Scott Page

01483770396

scott.page@vigilai.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
N/A
System requirements
  • System requirements are flexible
  • GPU required for full processing speed

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Monday to Friday - office hours (weekend support can be provided at extra cost) . Response times are dependent on the level of support agreed in the contract.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
N/A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
Support levels are flexible and can be tailored to meet specific customer needs. Normal support hours are 9.00am - 5.00pm. A technical account manager will be assigned.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onboarding support is flexible and can be tailored to the customer needs, ranging from provision of basic user documentation to a full package including on-site training and installation.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
The service does not store user content (pixel) data after processing results are returned over the API. The service may record statistics.
End-of-contract process
At the end of the contract the User's API key will cease to operate.

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Users can connect to the service using the API and stream imagery for processing. The API returns the processing results including confidences for each of the classifier categories.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
No

Scaling

Independence of resources
Contention is dependent on the specific configuration. Vigil's public cloud service can be setup so that each client uses a containerised micro-service in an independent instance meaning that other users cannot affect them. Alternatively users may share an instance and different configurations can be put in place. For private cloud, a range of options exist.

Analytics

Service usage metrics
Yes
Metrics types
Usage metrics - details on request.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Other
Other data at rest protection approach
Note that only statistics data is stored at rest.
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
The service does not record any user content data. The service may record statistics (e.g. on image size etc). These statistics can be made available by the supplier.
Data export formats
Other
Other data export formats
Provided by the supplier in open format.
Data import formats
Other
Other data import formats
  • Imagery via URL
  • Imagery via direct upload

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
Other
Other protection within supplier network
Details on request.

Availability and resilience

Guaranteed availability
A variety of SLAs can be put in place either with the public cloud deployment or with private cloud.
Approach to resilience
Available on request.
Outage reporting
Email alerts can be made available to the user. Dashboards can be accessed by the supplier.

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
2-factor authentication is used to access management interfaces and support channels. Access is reviewed regularly.
Access restriction testing frequency
At least once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Security governance is key to Vigil's business operations. Security is at the heart of all of Vigil's technical design and deployment work, as well as operational and customer engagement processes.
Information security policies and processes
Details on request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Details on request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Details on request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Details on request.
Incident management type
Supplier-defined controls
Incident management approach
Details on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1500 to £1000000 per licence per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
A free trial can be offered in some circumstances subject to terms.

Service documents

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