Automatic CSE / CSAE Image and Video Detection and Categorisation

Vigil AI's core service automatically detects and categorises Child Sexual Exploitation CSE / CSAE images and videos. Based on state-of-the-art Deep Learning technology and built in the UK, this pioneering technology can be used by law enforcement and industry to detect illegal content at scale to UK and international standards.


  • Automatic Child Sexual Exploitation CSE Image Detection
  • Automatic CSE Image Categorisation to UK / International Standards
  • Automatic CSE Video Detection and Categorisation
  • Automatic Detection of Adult Pornography
  • Optimised and Scalable Implementation
  • GPU Acceleration


  • Find illegal CSE / CSAE content without hashes
  • Find previously unseen illegal imagery
  • Reduce operator burden by automating illegal content discovery
  • Increase investigative efficiency and reduce cost
  • Reduce forensic backlogs
  • Service can include end-user training and advice
  • Integration with a range of forensics tools


£1500 to £1000000 per licence per year

  • Free trial available

Service documents

G-Cloud 11



Scott Page


Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints N/A
System requirements
  • System requirements are flexible
  • GPU required for full processing speed

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Monday to Friday - office hours (weekend support can be provided at extra cost) . Response times are dependent on the level of support agreed in the contract.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible N/A
Web chat accessibility testing N/A
Onsite support Yes, at extra cost
Support levels Support levels are flexible and can be tailored to meet specific customer needs. Normal support hours are 9.00am - 5.00pm. A technical account manager will be assigned.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Onboarding support is flexible and can be tailored to the customer needs, ranging from provision of basic user documentation to a full package including on-site training and installation.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction The service does not store user content (pixel) data after processing results are returned over the API. The service may record statistics.
End-of-contract process At the end of the contract the User's API key will cease to operate.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices No
Service interface No
What users can and can't do using the API Users can connect to the service using the API and stream imagery for processing. The API returns the processing results including confidences for each of the classifier categories.
API documentation Yes
API documentation formats PDF
API sandbox or test environment No
Customisation available No


Independence of resources Contention is dependent on the specific configuration. Vigil's public cloud service can be setup so that each client uses a containerised micro-service in an independent instance meaning that other users cannot affect them. Alternatively users may share an instance and different configurations can be put in place. For private cloud, a range of options exist.


Service usage metrics Yes
Metrics types Usage metrics - details on request.
Reporting types Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Other
Other data at rest protection approach Note that only statistics data is stored at rest.
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach The service does not record any user content data. The service may record statistics (e.g. on image size etc). These statistics can be made available by the supplier.
Data export formats Other
Other data export formats Provided by the supplier in open format.
Data import formats Other
Other data import formats
  • Imagery via URL
  • Imagery via direct upload

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network Other
Other protection within supplier network Details on request.

Availability and resilience

Availability and resilience
Guaranteed availability A variety of SLAs can be put in place either with the public cloud deployment or with private cloud.
Approach to resilience Available on request.
Outage reporting Email alerts can be made available to the user. Dashboards can be accessed by the supplier.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels 2-factor authentication is used to access management interfaces and support channels. Access is reviewed regularly.
Access restriction testing frequency At least once a year
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Security governance is key to Vigil's business operations. Security is at the heart of all of Vigil's technical design and deployment work, as well as operational and customer engagement processes.
Information security policies and processes Details on request.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Details on request.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Details on request.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Details on request.
Incident management type Supplier-defined controls
Incident management approach Details on request.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £1500 to £1000000 per licence per year
Discount for educational organisations No
Free trial available Yes
Description of free trial A free trial can be offered in some circumstances subject to terms.

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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