Jisc Services Ltd

Office 365 Migration

Microsoft 365 provides a suite of flexible and familiar tools for collaboration across teams, devices, and platforms. The Jisc Office 365 Migration service assists you with the adoption of Office 365 - including migration, security, connectivity, active directory integration, customisation and information assurance.

Features

  • Best-in-class technology advice, engineering and support
  • Delivered by experienced technical and project consultants
  • Full audit of requirements and current service environment
  • Managed off-boarding from current services and on-boarding into Office 365
  • Predictable monthly spend with full visibility of Office 365 utilisation
  • Office 365 SaaS approved for use at OFFICIAL
  • Elastically flex Microsoft 365 licensing according to needs and demand
  • Easy access to Microsoft Office from multiple devices and locations
  • Unified communications with Microsoft Teams
  • Microsoft Cloud Solution Provider, Microsoft Gold Hosting Partner

Benefits

  • Understand the cost-benefit of migrating to Office 365
  • Expert consultants minimise the risk of your Office 365 migration
  • Boost productivity with familiar Microsoft Office applications
  • Improve collaboration with Microsoft SharePoint, Yammer, OneDrive and Teams
  • Increase flexibility with always-on access to Office 365 from anywhere
  • Easy integration with existing services such as Microsoft Active Directory
  • Enable unified communications and mobile device management
  • Trusted technology advisor and ally of the public sector
  • Wide connectivity knowledge including Internet, Janet, PSN and private links
  • Advice and guidance on Microsoft 365 security and compliance

Pricing

£800 to £1,200 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at help@jisc.ac.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 3 9 8 3 0 8 5 7 1 9 2 1 1 2

Contact

Jisc Services Ltd Jisc helpdesk
Telephone: 03003002212
Email: help@jisc.ac.uk

Planning

Planning service
Yes
How the planning service works
Jisc can provide a variety of planning services through related G-Cloud cloud professional services. Jisc caters for customers at various stages of assessment, adoption and migration maturity; from development of business case, strategy and roadmap, through to individual service design, migration and legacy off-boarding. We can assess business, technical and service requirements, rationalise the infrastructure portfolio, develop the cloud strategy, roadmap and end-state architecture, and manage the change program. Engagements are led by a dedicated and specialist cloud professional services team that bring a diverse range of skills and experience across commercial, technical and security domains.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Jisc can provide a variety of planning services through related G-Cloud cloud professional services. Jisc caters for customers at various stages of assessment, adoption and migration maturity; from development of business case, strategy and roadmap, through to individual service design, migration and legacy off-boarding. We can assess business, technical and service requirements, rationalise the infrastructure portfolio, develop the cloud strategy, roadmap and end-state architecture, and manage the change program. Engagements are led by a dedicated and specialist cloud professional services team that bring a diverse range of skills and experience across commercial, technical and security domains.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Jisc consultants and solution architects will work with you to determine appropriate quality assurance and performance testing plans.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Under our related managed service products, also listed in G-Cloud, we offer support for both hosting and software. These services include Managed AWS, Managed Azure, Managed GCP, Managed Database and Managed Office 365. Services are supported by Jisc's in-house team of cloud support engineers, backed up by specialist subject matter experts covering fields such as networks, security and applications.

Service scope

Service constraints
The service excludes visits to customer sites, including the attendance of project reviews. Attendance will be subject to prior agreement with any expenses incurred charged additionally.

User support

Email or online ticketing support
Email or online ticketing
Support response times
8 hours (i.e. 1 working day)
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
All service requests and change requests can be raised via web chat.
Web chat accessibility testing
None
Support levels
When buying professional services from Jisc you will usually engage directly with our Cloud Consultants and Azure Solutions Architects. We provide a service desk for our managed services customers but this is treated as a fall-back method of contacting us for this service. The response time indicated above (8 hours) is for a response from your nominated Cloud Consultant or Azure Solutions Architect.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£800 to £1,200 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at help@jisc.ac.uk. Tell them what format you need. It will help if you say what assistive technology you use.