Jisc Services Ltd

Office 365 Migration

Microsoft 365 provides a suite of flexible and familiar tools for collaboration across teams, devices, and platforms. The Jisc Office 365 Migration service assists you with the adoption of Office 365 - including migration, security, connectivity, active directory integration, customisation and information assurance.

Features

• Best-in-class technology advice, engineering and support
• Delivered by experienced technical and project consultants
• Full audit of requirements and current service environment
• Managed off-boarding from current services and on-boarding into Office 365
• Predictable monthly spend with full visibility of Office 365 utilisation
• Office 365 SaaS approved for use at OFFICIAL
• Elastically flex Microsoft 365 licensing according to needs and demand
• Easy access to Microsoft Office from multiple devices and locations
• Unified communications with Microsoft Teams
• Microsoft Cloud Solution Provider, Microsoft Gold Hosting Partner

Benefits

• Understand the cost-benefit of migrating to Office 365
• Expert consultants minimise the risk of your Office 365 migration
• Boost productivity with familiar Microsoft Office applications
• Improve collaboration with Microsoft SharePoint, Yammer, OneDrive and Teams
• Increase flexibility with always-on access to Office 365 from anywhere
• Easy integration with existing services such as Microsoft Active Directory
• Enable unified communications and mobile device management
• Trusted technology advisor and ally of the public sector
• Wide connectivity knowledge including Internet, Janet, PSN and private links
• Advice and guidance on Microsoft 365 security and compliance

£800 to £1,200 a person a day

Service documents

• Pricing document (pdf)
• Skills Framework for the Information Age rate card (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)

Framework

G-Cloud 12

Service ID

639830857192112

Contact

Jisc Services Ltd

Jisc helpdesk

03003002212

help@jisc.ac.uk

Planning

• Planning service: Yes
• How the planning service works: Jisc can provide a variety of planning services through related G-Cloud cloud professional services. Jisc caters for customers at various stages of assessment, adoption and migration maturity; from development of business case, strategy and roadmap, through to individual service design, migration and legacy off-boarding. We can assess business, technical and service requirements, rationalise the infrastructure portfolio, develop the cloud strategy, roadmap and end-state architecture, and manage the change program. Engagements are led by a dedicated and specialist cloud professional services team that bring a diverse range of skills and experience across commercial, technical and security domains.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Jisc can provide a variety of planning services through related G-Cloud cloud professional services. Jisc caters for customers at various stages of assessment, adoption and migration maturity; from development of business case, strategy and roadmap, through to individual service design, migration and legacy off-boarding. We can assess business, technical and service requirements, rationalise the infrastructure portfolio, develop the cloud strategy, roadmap and end-state architecture, and manage the change program. Engagements are led by a dedicated and specialist cloud professional services team that bring a diverse range of skills and experience across commercial, technical and security domains.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Jisc consultants and solution architects will work with you to determine appropriate quality assurance and performance testing plans.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Under our related managed service products, also listed in G-Cloud, we offer support for both hosting and software. These services include Managed AWS, Managed Azure, Managed GCP, Managed Database and Managed Office 365. Services are supported by Jisc's in-house team of cloud support engineers, backed up by specialist subject matter experts covering fields such as networks, security and applications.

Service scope

• Service constraints: The service excludes visits to customer sites, including the attendance of project reviews. Attendance will be subject to prior agreement with any expenses incurred charged additionally.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 8 hours (i.e. 1 working day)
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: All service requests and change requests can be raised via web chat.
• Web chat accessibility testing: None
• Support levels: When buying professional services from Jisc you will usually engage directly with our Cloud Consultants and Azure Solutions Architects. We provide a service desk for our managed services customers but this is treated as a fall-back method of contacting us for this service. The response time indicated above (8 hours) is for a response from your nominated Cloud Consultant or Azure Solutions Architect.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Pricing

• Price: £800 to £1,200 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document (pdf)
• Skills Framework for the Information Age rate card (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)