Cloud Kickers

Jetstream SAP Adapter for SQL and Excel

Legacy Data Migration Toolset for SAP Business Suite:
Whether migrating from SAP Business Suite to HANA or to another Cloud ERP Jetstream streamlines the staging process with a unique time-saving methodology.

Features

  • Windows Application
  • Preconfigured data extractions for sales, production and inventory
  • Unique methodology to build custom extractors in minutes
  • Install and Connect in minutes using existing SAP login credentials
  • Execute Ad-hoc or Schedule extraction routines to run periodically

Benefits

  • Accelerate migration from SAP to any Cloud ERP
  • Reduce data migration lead-times
  • Install and configure in minutes
  • Benefit from a support team of SAP Experts
  • Stage directly to Excel with Jetstream Stage-to-Excel
  • Stage directly to SQL with Jestream Stage-to-SQL

Pricing

£150 a user a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.hewitt@cloudkickers.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 3 9 6 9 5 2 5 4 5 8 9 0 3 8

Contact

Cloud Kickers David Hewitt
Telephone: 01865 809421
Email: david.hewitt@cloudkickers.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Prerequisites:
User License for SAP (connects using existing user identity)
, SAP GUI 740 or higher
System requirements
  • Window 7 or higher
  • SQL Server (for Team Edition)

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Basic support for installation and warranty issues
9am-5pm Mon-Fri:
Free with paid license
,
Technical support:
9am-5pm Mon-Fri:
Telephone and web support: £75 per hour, booked in 15 minute intervals:
Onsite Support (England): £100 per hour, booked in 4 hour intervals
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Upon purchase of user license(s) the install files and documentation will be downloadable from a secure portal
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Configuration data is held in localdb for single user edition and in sql server for team edition. Data can be extracted from there.
End-of-contract process
Once the license expires, the product will no longer be usable without further subscription. The configuration data will remain accessible in localdb and SQL respectively and can be accessed there to backup for a future re-subscription.

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Jetstream for SQL works on a local workstation but can be instantly configured as a team edition once connection to an SQL server is declared and authenticated.

Scaling

Independence of resources
Hurricane single user edition: N/A
, Hurricane team edition: It is the responsibility of the buyer to maintain adequate SQL performance or alternatively via paid technical support.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Other
Other data at rest protection approach
N/A: Hurricane is an x86 application
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
User data: Hurricane does not store information about users
Preset data for scheduling: preset data for executing extractions periodically are exported as an encrypted csv file
, Transactional data: Defined data sets are stored in localdb or in SQL server for team edition.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • IPsec or TLS VPN gateway
Data protection within supplier network
Other
Other protection within supplier network
N/A:Hurricane is an on-premise application supporting migration to Cloud.

Availability and resilience

Guaranteed availability
N/A: Hurricane is an x86 application.
Approach to resilience
N/A: Hurricane is an x86 application
Outage reporting
N/A: Hurricane is an x86 application

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Support is offered to named individuals. Names can be changed by authorised personnel.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Hurricane is a locally installed application intended to operate within a local area network or via a VPN.
Information security policies and processes
Hurricane is an x86 application
:A code review ensures no security breach is built intentionally in to the product
:No user details or passwords are stored within Hurricane

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Hurricane is version controlled and is releases are deployed periodically.
Each major release can be patched independently.
Vulnerability management type
Undisclosed
Vulnerability management approach
N/A: Hurricane is an x86 application
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
N/A: Hurricane is an x86 application
Incident management type
Supplier-defined controls
Incident management approach
Incidents are reported by email to the service desk.
A monthly report is issued by default and further reports can be requested.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£150 a user a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
The free trial is a full version with 7 days expiry.
You can apply for a trial extension, which may be approved subject to review.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.hewitt@cloudkickers.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.