Microsoft 365 Roadmap
This service helps you to define a prioritised list of Microsoft 365 technologies and workloads with a rationale and summary of the relevant features to support the organisational and user needs. Outputs include a roadmap for delivering the M365 components with required technical activities/tasks, risks, and dependencies.
Features
- Definition of three- or five-year road maps
- Define a strategy and pace to fit business plans
- Suitable before detailed plans fully confirmed for transition to cloud
- Educates technical stakeholders in capabilities of Microsoft 365
- Requires additional MS365 resources for the actual deployment purchased separately
- Informs decision-making process for acquiring MS365 cloud services,highlights risks
- Provides an understanding of required effort for business change pre/post-implementation
- Provides architectural advice and guidance on Microsoft ExchangeOnline/SharePoint Online deployment
Benefits
- Gain understanding of Microsoft 365 capabilities
- Providing the foundation for cloud technology adoption
- Prioritises the implementation of Microsoft 365 workloads
- Educates technical stakeholders in capabilities of Microsoft 365
- Determine readiness for migration to Microsoft 365 services
- Determine readiness for migration to Microsoft 365 services
- Leverage all the features of the Microsoft 365 stack
Pricing
£550 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
6 3 7 7 8 6 4 2 8 0 3 0 7 5 2
Contact
Content+Cloud Ltd
Jack Perschke
Telephone: 0333 241 7689
Email: bids@contentandcloud.com
Planning
- Planning service
- Yes
- How the planning service works
- We will work with you to understand the detailed requirements for each application and will match these to the capabilities of appropriate cloud environments, and plan the migration in detail, taking care to manage all dependencies and constraints.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft 365
Training
- Training service provided
- Yes
- How the training service works
- IT Lab will work with you to define the training, either off-the-shelf or bespoke, that is required to ensure that your users get the maximum value out of the application
- Training is tied to specific services
- Yes
- Services the training service works with
- Microsoft 365
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The outputs of the Microsoft 365 Roadmap service will provide the client with a structured approach, timelines and indicative costs for their Microsoft 365 rollout aligned with the user needs, agreed requirements and priorities and acceptable performance metrics.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Microsoft 365
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We have experience of migrating systems and data and have developed a variety of approaches to ensuring the integrity of data and the quality of the system, measured against the user needs and acceptable performance metrics
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security audit services
- Other
- Other security services
-
- Enterprise Mobility + Security consulting
- Microsoft Cloud Security consulting
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Depends on the priority of the ticket. Initial responses are tied into our response SLAs, however response times for general questions are not targeted. Response times at weekends will depend on whether weekend support is taken up.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Our 24/7 service desk puts an experienced team of highly-qualified engineers at your disposal. We have an enviable reputation for providing the kind of support your employees really want. Our service is a true round-the-clock, enterprise-grade managed support service to ensure that the requisite expertise is on hand day or night to act swiftly should the unexpected happen. Response times are based on severity - Critical (10 minutes), Standard (45 minutes), Low (90 minutes). This is subject to having a support contract in place. These response times apply to outside of normal business hours (including weekends) subject to a 24/7 support agreement being in place. You will also have an assigned technical account manager who will work with you on current and ongoing requirements. We provide 3 service offerings: Dedicated help desk (starting at £20 per user, per month), Shared service desk starting at £20 per user, per month) and Out of Hours service (starting at £2 per user, per month).
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £550 a unit a day
- Discount for educational organisations
- No