Design, Development and Deployment using Cloud Services

I-NET have a proven track record in providing design and development services in order to support the Government’s transformation to cloud, Transactional Exemplar, and Platform initiatives. We combine best-practice development with deep experience in legacy integration in complex multi-supplier environments. Technologies include Java, Scala, Azure, .NET, C# ,Ruby and PHP


  • Cross-functional, collaborative, and often blended delivery teams
  • Focussed on continuous, iterative delivery throughout Cloud transition
  • Building advanced solutions hosted in the Cloud using Agile
  • Cloud infrastructure and application health monitoring.
  • Cloud hosting, networking, storage, data services on many cloud providers.
  • Supports test automation tools given Continuous Integration proce
  • Controlled by automation and configuration management
  • Will support Official and Official Sensitive data classifications.
  • Works across many cloud infrastructure providers
  • Secure aggregated logging, with integration to external Security Operations Centre.


  • Significant experience, from cloud hosted services to existing legacy systems.
  • Intrinsic and extrinsic quality of delivered product or service assured
  • Low risk update releases to beta and live services.
  • Reactive alerting and response to business critical service incidents.
  • Software development capacity guaranteed through tailored commercial models
  • World-class development capabilities ensure good practice adopted and delivery assured
  • Reduces support and maintenance costs


£700 to £800 per person per day

  • Education pricing available
  • Free trial available

Service documents


G-Cloud 11

Service ID

6 3 4 2 2 2 9 1 6 1 1 1 1 0 1





Service scope

Service constraints
System requirements
  • Firewall and anti-virus protection
  • Full Software licenes

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We have capability of providing same weekday service at weekends but it depends on clinet needs and SLA
User can manage status and priority of support tickets
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
We have provided chat facility to many private sector clients
Onsite support
Yes, at extra cost
Support levels
Our dedicated and experienced team visit client to provide training and assistance for knowledge transfer and the tools they use
Support available to third parties

Onboarding and offboarding

Getting started
We have clearly stated User Manual which helps any new resource to adopt our service

We also provide online training
Service documentation
Documentation formats
  • HTML
  • ODF
  • PDF
  • Other
Other documentation formats
  • Excel
  • Power Point
End-of-contract data extraction
We can provide copy the data and using any ETL process they can extract and migrate
End-of-contract process
All copies including data and documents will be handover to client, We will hold a copy for certain period based agreement.All data are secure and follow DPA

Using the service

Web browser interface
Using the web interface
User can find the status of a ticket and with a secure login and see the progress of the ticket along with adding any extra information like uploading any attachments but they cant change the status
Web interface accessibility standard
WCAG 2.1 A
Web interface accessibility testing
Verify there is no dead page or invalid redirects.

First check all the validations on each field.

Wrong inputs to perform negative testing.

Verify the workflow of the system.

Verify the data integrity.
What users can and can't do using the API
Our API can be easily integrated with third party APIS but not allowed modify our API
API automation tools
  • SaltStack
  • Puppet
API documentation
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
Command line interface
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
Our User guide provide step by step process


Scaling available
Scaling type
  • Automatic
  • Manual
Independence of resources
We have dedicated service for each individual so it will not affect other users
Usage notifications
Usage reporting
  • Email
  • SMS


Infrastructure or application metrics
Metrics types
  • CPU
  • Disk
  • Memory
  • Network
Reporting types
  • API access
  • Real-time dashboards


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
Data sanitisation process
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Hardware containing data is completely destroyed
Equipment disposal approach
A third-party destruction service

Backup and recovery

Backup and recovery
What’s backed up
  • Documentation
  • Databases
  • Virtual machines
Backup controls
All data is back up at regular intervals and transactional data is maintained for the gaps between backups
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Single datacentre with multiple copies
Scheduling backups
Users contact the support team to schedule backups
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
All services will be delivered as per the individual clients and other services they have bought. The refund also defined early agreement.
Approach to resilience
Available on request
Outage reporting
email alerts

Identity and authentication

User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
We create a GPO for those users and configure the following Group Policy to disable Computer Management Console.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
We are in the process of securing
CSA CCM v3.0
ISO/IEC 2700
Information security policies and processes
We have dedicated team to define and review security process.
1st line security team will alert any security issues to gateway team who monitor and fix a solution within minimal time period

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All components and monitored continuosly monitored, we are using BMC Software standards and process.

In the configuration management system, changes related to product specification are managed.

The types of changes involving the project processes or the project baselines are managed through the change management system.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Identifying / tracking assets (build asset inventory)
Categorizing assets into groups
Scanning assets for known vulnerabilities
Ranking risks
Patch management
Test patches
Apply patches
Regulatory requirements
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We provide full range of Protective Monitoring services in support of CESG Good Practice Guide 13 requirements. These ensure that appropriate measures are in place, providing an oversight of how ICT systems are used while supporting user accountability where cloud services are being provided by a number of suppliers.
Incident management type
Supplier-defined controls
Incident management approach
Secure senior management approval and confirmation
Establish an incident response capability
Provide specialist training
Define the required roles and responsibilities
Establish a data recovery capability
Test the incident management plans

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart

Energy efficiency

Energy-efficient datacentres
Description of energy efficient datacentres
All our DS follow EU coc, Its tested and certified


£700 to £800 per person per day
Discount for educational organisations
Free trial available
Description of free trial
Demonstration our tools
Customer feedback

Not providing any trial service

Service documents

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