Licencing, implementation and support for the Gloucestershire Immunisation System
The Gloucestershire Immunisation System is an end-to-end vaccination solution for school age children. It supports gaining parental consent, triage, administration, delivery and reporting. The system helps improve the uptake of vaccinations, enables paperless working, provides data insights and releases valuable clinician time.
Features
- Intuitive and flexible parental consent eForm that is available 24/7
- Accessible across devices including mobile phones, tablets, desktops and laptops
- Intelligent workflow, logic and mandatory fields to improve data quality
- Secure administration module to electronically triage and manage vaccination sessions
- Online/offline native mobile application to administer the vaccine
- Available for FLU, DTP/MenACWY, MMR, HPV vaccination programmes
- Secure data transfer and storage, either Cloud or Trust hosted
- Collect data electronically, interrogate information and report quickly and easily
- Supported by a growing user group and online community
- Free upgrades for the lifetime of the contract
Benefits
- Electronic online consent forms to help your organisation go paperless
- Increases uptake as consent eForm accessible and always available
- Save precious clinician time through effective scheduling of vaccination sessions
- Digital records enable ordering accurate vaccine volume, reducing waste
- Mobile application records vaccine delivery sessions, on and off line
- System covers all school aged vaccinations (FLU, DTP/MenACWY, MMR, HPV)
- Improves security by collecting and storing information digitally
- Analytics to identify and focus on low up-take student populations
- Full training, onboarding, implementation and support service provided
- Free updates and upgrades for the lifetime of the contract
Pricing
£10,800 to £35,400 a licence a year
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
6 3 1 0 7 6 4 5 2 4 7 5 0 8 6
Contact
NDL Software Limited
Tom Wright
Telephone: 01937 543 500
Email: tom.wright@ndl.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- None
- System requirements
- Please see Service Definition document for list of system requirements.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- See Service Definition document.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- See Service Definition document.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We offer, up to 10 days as standard for onboarding and implementation, including training customer staff. Further days be requested on an ad hoc basis.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
- If hosted within the customer's server, all data will reside with the customer for the duration of the contract. If hosted by NDL, a full database export will be provided at the end of contract
- End-of-contract process
- Data assets are retained by the client and the service is terminated.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Users can access the Immunisation System via any internet browser. The offline module is a mobile app.ava
- Service interface
- Yes
- Description of service interface
- Browser based eforms. Mobile device application interface.
- Accessibility standards
- None or don’t know
- Description of accessibility
- None
- Accessibility testing
- None
- API
- No
- Customisation available
- Yes
- Description of customisation
- Forms and apps can be customised by NDL on request.
Scaling
- Independence of resources
- NDL have a robust contingency plan and employ sufficient staff to meet our service demands.
Analytics
- Service usage metrics
- Yes
- Metrics types
- User defined metrics based on available meta data.
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- If hosted within the customer's server, all data will reside with the customer for the duration of the contract. If hosted by NDL, a full database export can be provided upon request.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- IPsec or TLS VPN gateway
- Data protection within supplier network
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- SLA contract dependant
- Approach to resilience
- Architectural, platform and data centre resilience. More information available on request.
- Outage reporting
- Client communications via agreed channels.
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Identity federation with existing provider (for example Google Apps)
- Access restrictions in management interfaces and support channels
- Role based access, and privileged identity management.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Identity federation with existing provider (for example Google Apps)
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- Cyber Essentials Certificate
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- All data is held on customer infrastructure, whether that be on premise or in the Azure Cloud option. The customer can apply their chosen standard security governance policies.
- Information security policies and processes
- Supplier defined controls.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Supplier defined controls.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Available on request.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Available on request.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Available on request.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £10,800 to £35,400 a licence a year
- Discount for educational organisations
- No
- Free trial available
- No