Development of tender documentation, including contract adverts, PQQs, requirements documents, terms & conditions (of contract and tendering), evaluation strategy, selection/evaluation criteria. Independent assessment and evaluation of bids received under the invitation to tender process. Includes single source/competitive procurements. Includes framework call off competitions/new contracts. Management of the entire tender process.
- Planning and implementing the tender process
- Development of tender documentation
- Development of negotiation and evaluation strategies
- Tender evaluation
- Tender - contract award and debrief
- Entire tender process management
- Lessons learnt/continuous improvement activities
- Upskilling and training of customer staff
- Procurements comply with TFEU principles and Technology Code of Practice
- Procurements comply with EU Procurement Regulations
- Clearly articulated tender documentation with clearly defined objectives
- Selection/evaluation criteria proportionate and justifiable to the customer’s requirements
- Bidders understand the customer’s requirements and can meet them
- Independent, impartial management and facilitation of the tender process
- Independent and impartial assessment of bids
- Open/transparent procurement process with reduced risk of supplier challenge
- Lessons learnt and continuous improvement embedded for future procurement activity
- Experienced and qualified procurement professionals provided to upskill customer staff
£330 to £1200 per person per day
- Education pricing available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
IMD GROUP LTD
|How the planning service works||We support customers in planning for the implementation of cloud hosting and cloud software services by preparing and delivering an end to end efficient and effective tender management process. We work with customers to plan and resource the appropriate activities at each stage of the tender process, in accordance with the DSPCR and PCR guidelines and timeframes, taking into account the complexity of the cloud hosting or cloud software requirements.|
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||As part of the Tender Preparation and Management service we will provide knowledge and skills transfer from IMD procurement professionals to organisations, via one-to-one training, coaching, development and mentoring on all elements relating to Tender Preparation and Management. This will ensure that the best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
IMD’s Tender Preparation and Management service will ensure that all existing and new migration requirements have been assessed and are reflected in the tender documents/contracts to allow effective migration from legacy to new contracts, ensuring service continuity is maintained throughout any cloud setup and migration project.
IMD can assist the customer with development of migration strategies and migration plans (for inclusion in tender documents) to help them migrate to the cloud or between cloud services in a controlled manner to reduce the proximity of system failure, and or downtime. We will assist the customer in defining the options on exit/migration from a contract; outlining the exit/migration process, and identifying a preferred follow on solution to service provision for inclusion in tender documents. This will ensure the orderly transition of service provision or support to a replacement provider/service.
IMD will ensure that tender documents take into account the customer's existing contractual migration requirements to allow effective migration from legacy contracts/arrangements to new contracts/procurements.
We will assist with the development of contractual terms and Key Performance Indicators for inclusion in tender documents/contracts to ensure the orderly transition of service provision or support to a replacement provider/service.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||IMD’s Tender Preparation and Management service will perform quality assurance activities on the customer’s tender documentation and the whole tender process. Our procurement professionals will review all tender documentation to ensure the requirements and contract terms appropriately reflect the customer’s needs. We will validate marking schemes and assessment/selection criteria to ensure they are proportionate and justifiable to the requirement. We will assist in the development of Key Performance Indicators, quality assurance requirements and other measurable criteria to be included in the tender documentation and contract terms and conditions.|
|Ongoing support service||No|
|Service constraints||None specific to this service.|
|Email or online ticketing support||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
For each engagement through GCloud 11, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services.
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service.
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed.
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£330 to £1200 per person per day|
|Discount for educational organisations||Yes|