Assistance in creating, tendering and implementing your public transport technology strategy, moving you from bespoke systems to off the shelf cloud based, flexible systems providing increased value for money and improved functionality for you and your customers.
- Advice and Guidance
- Performance Management
- Benefit realisation planning and assessment
- Assessment services to review complexity, risk and effort
- Project/Programme planning and mobilisation
- Development of strategy to benefit from new technology
- Full end to end management of procurement
- Stakeholder and customer management
- Save time and money benefiting from best practice experience
- Best practice advice on managing contracts
- Improve customer satisfaction and service awareness through improved operation
- Manage your suppliers to improve their performance and reduce cost.
- Extensive unique experience in both public and private sector
- Public Sector experience in delivering Cloud & Hosting services
£750 to £1000 per person per day
Tim Rivett Consulting
|How the planning service works||
We work with you to understand your business drivers and requirements to identify if you will benefit from a move to cloud based solutions.
Identifying through thorough business and process analysis your requirements.
We will then design a bespoke solution or advice on the optimum route to procure an off the shelf or customised solution.
If required we can then procure using G-Cloud or otherwise services to meet the identified requirement.
We can then design and implement the necessary service management processes, helping you convert strategic objectives into services.
|Planning service works with specific services||No|
|Training service provided||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
Our experience of supplier change for transport IT systems is extensive.
Through understanding and agreeing the expected system performance and outcomes we work with both the outgoing and incoming service provider to migrate data feeds and historic data, carrying out acceptance testing to ensure satisfactory functionality and data migration.
We then ensure that the new supplier is performing as expected and carry out the essential failure testing to ensure business continuity is as required and works as planned.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
Our wide experience of ensuring systems are fit for customer use enables us to provide the necessary expertise to provide you with advice and support to ensure that your cloud system is fit for purpose and ready for live use.
From specialist services such as accessibility and usability testing to full functional requirement testing using our unique industry and customer experience along with our software tool sets enable us to provide you with all the services you need to ensure that your cloud system is of the required quality and performs as expected in a cost effective manner.
We will work with the supplier to overcome any issues to ensure your services are of excellent quality and reliability to enable your service to be the best.
|Security testing service||No|
|Ongoing support service||No|
|Service constraints||None, we will work where you want, when you need us.|
|Email or online ticketing support||No|
|Web chat support||No|
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£750 to £1000 per person per day|
|Discount for educational organisations||No|
|Pricing document||View uploaded document|
|Skills Framework for the Information Age rate card||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|