Advisory Board Membership
Advisory Board are a global best-practice research firm who work with over 4000 healthcare systems in globally. In the UK we work with NHSEI, ICSs and STPs around strategy development and implementation with a focus on Population Health Management, Systemness, Payment Reform, Culture and Clinical Service Redesign.
Features
- Develop market-leading strategies based on global best-practice
- On demand access to SME's
- Plug & Play Strategic Planning Templates
- Metric-Driven Action Planning
- Executive Briefings
- Executive Roundtables
- Virtual expert advice
- Live Webinars and On-Demand Videos
- Best Practice Publications
- Diagnostic Tools & Calculators
Benefits
- Develop a market-leading Strategy
- Refine your Strategy
- Equip Your Team with Best Practices
- Accelerate Implementation
Pricing
£40,000.00 to £100,000 a unit a year
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
6 2 0 8 5 1 5 1 1 1 8 7 3 0 4
Contact
Optum Health Solutions (UK) Ltd
Bhavini Parekh
Telephone: 02074791749
Email: businessdevelopment@optum.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- None
- System requirements
- Advisory.com is compatible with all browsers.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 6 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- No
- Support levels
- Web, email and phone. Support costs are included in membership.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- The Advisory Board offers a comprehensive orientation of the research portal contained with www.advisory.com for all new members. This orientation session is provided either virtually or in-person.
- Service documentation
- No
- End-of-contract data extraction
- No data is held by The Advisory Board.
- End-of-contract process
- The Advisory Board offer unlimited access to research, toolkits, implementation guides, workshops and experts throughout the duration of the contract. The Advisory Board operate an annual subscription based model. Members can renew or end the contract, dependent on agreement, at given points.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Mobile friendly website
- Service interface
- No
- API
- No
- Customisation available
- Yes
- Description of customisation
- Customised toolkits and implementation guides. Customised workshops and strategy retreats.
Scaling
- Independence of resources
- Our platform is built to withstand service requests from multiple users from different countries in various timezones. Our disaster recovery process provides us with solid confidence in coping with demand.
Analytics
- Service usage metrics
- Yes
- Metrics types
- We can provide metrics around user access and consumption of materials.
- Reporting types
-
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- EU-US Privacy Shield agreement locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Physical access control, complying with CSA CCM v3.0
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- The Advisory Board does not hold user data.
- Data export formats
- Other
- Other data export formats
- The Advisory Board does not hold user data.
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
- Private network or public sector network
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- Www.advisory.com is an "always-on" portal, guaranteed in our contract with members.
- Approach to resilience
- Available on request.
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- Available on request.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- No audit information available
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA
- ISO/IEC 27001 accreditation date
- 24/102017 - 23/10/2020
- What the ISO/IEC 27001 doesn’t cover
- Statement of applicability applies to all of Optum UK systems and services.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
-
- Cyber Essentials +
- ISO 27001
- DSP Toolkit
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- CSA CCM version 3.0
- ISO/IEC 27001
- Information security policies and processes
- As part of UnitedHealth Group we have very strong internal process and policies around information security.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- Available on request.
- Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
- Available on request.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Available on request.
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- Available on request.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £40,000.00 to £100,000 a unit a year
- Discount for educational organisations
- No
- Free trial available
- No