IGspectrum Ltd

Pseudonymisation Service

Enables data extraction and sharing of patient confidential data (PCD) pseudo-anonymised or anonymised at source which meet the requirements for compliant, safe, ethical and secure sharing of data
enabling information to be shared legally.

A supporting product, IGautopseudo, is installed on user’s own servers and automatically pseudonymises files containing PCD.


  • Pseudonymises any document or file regardless of content
  • Full encryption to AES 256 standard
  • Secure online access using any internet-enabled device
  • De-pseudonymises by any recipient only with originating user permission


  • Simple to use
  • Rapid deployment
  • Data shared securely
  • Cost effective


£6,000 a unit a year

  • Free trial available

Service documents


G-Cloud 12

Service ID

6 1 7 7 2 3 1 8 8 7 4 4 8 2 5


IGspectrum Ltd Paul Gillot
Telephone: 07774 929 823
Email: paul.gillot@igspectrum.com

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
There are no constraints
System requirements
There are no system requirements.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 hour on working days – 4 hours at weekends
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
The support is generally available during the standard working day and is chargeable. Special arrangements can be accommodated and are also chargeable.
Support available to third parties

Onboarding and offboarding

Getting started
User documentation is provided. On-site training if required is available at an additional charge.
Service documentation
Documentation formats
End-of-contract data extraction
This service is included in our charges. User registration data will be destroyed at the end of the contract.
End-of-contract process
Data export is included in our charges. User registration data will be destroyed at the end of the contract. All users of the service are deactivated, No other action is required.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
The application is accessible through a supported browser running on mobile devices.
Service interface
Description of service interface
User friendly, Responsive design, Proper navigation
Accessibility standards
None or don’t know
Description of accessibility
Via the Individual service website URL
Accessibility testing
Service maintains history of User navigation to enable recall of last activity whenever they come again into service.
Service contains tooltip for fields where values are difficult to understand e.g. formula calculation field.
Each service has User Guide document.
What users can and can't do using the API
SOAP support is provided
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
Agreed specific user requirements can be implemented at additional charge.


Independence of resources
Scaling is performed automatically and excessive usage creates an alert.


Service usage metrics
Metrics types
Application metrics


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Data export is included in our charges.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
User specified. May be subject to a charge
Data import formats
  • CSV
  • Other
Other data import formats
User specified. Maybe subject to a charge.

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
99.99% assured by independent validation of assertion; contract determines any refunds if availability levels are not met.
Approach to resilience
Available on request.
Outage reporting
Via Email alerts or by other means if required and available.

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
Access restrictions in management interfaces and support channels
We can satisfy any user requirement access management and restriction.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Description of management access authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
No exclusions.
ISO 28000:2007 certification
CSA STAR certification
CSA STAR accreditation date
CSA STAR certification level
Level 5: CSA STAR Continuous Monitoring
What the CSA STAR doesn’t cover
No exclusions.
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
Other security governance standards
Information security policies and processes
IG Statement of Compliance.

IG Toolkit Level 2.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Full lifetime tracking is deployed. No changes are made without a full security assessment.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
All existing and new threat types are evaluated and if necessary the appropriate action is taken.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Threat detection and prevention require a combination of people, process, and security experts who monitor, analyse, and alert any incidents on a 24x7 basis. Threat intelligence is monitored to provide continuous protection for your sensitive data. A full plan is in place to respond to any real or potential compromise. This plan can be initiated at any time on a 24/7 basis.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Pre-defined processes exist. Users report to the service desk. Incident reports are provided as needed.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Connected networks
Health and Social Care Network (HSCN)


£6,000 a unit a year
Discount for educational organisations
Free trial available
Description of free trial
Full service access for 30 days

Service documents