Code Enigma Limited

Drupal security updates

Keeping Drupal secure by updating the codebase is of vital importance. We take it so seriously we have a member of our support team on the official Drupal Security Team. We can help you keep your Drupal application secure and up to date for a simple flat monthly fee.


  • Fixed price, no matter how long updates take
  • Early warning, because we are Drupal Security Team members
  • Emergency patching carried out immediately
  • Non-urgent patching carried out routinely within 3 working days
  • Routine reports provided free
  • ISO 27001 backed security procedures
  • ISO 9001 backed quality and service management procedures


  • Fixed costs
  • Peace of mind
  • Time saved for internal team
  • CI environment for testing ahead of deployment to production
  • Information and advice on security issues


£250 an instance a month

Service documents


G-Cloud 12

Service ID

6 1 6 7 8 2 9 0 0 9 1 8 6 5 5


Code Enigma Limited Greg Harvey
Telephone: 020 3588 1550


Planning service
How the planning service works
We will help you to determine a hosting architecture that supports automated deployment of security updates to production.
Planning service works with specific services


Training service provided

Setup and migration

Setup or migration service available

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
We set targets for security updates, and provide regular reports to clients on compliance with these targets. We operate multi-stage deployments and provide clients with an opportunity to check and sign off on module updates before they go live.

Security testing

Security services
Security services type
  • Security risk management
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
The security update service is provided proactively by our hosting team and requires no action from clients. It can be used on almost any modern hosting stack.

Service scope

Service constraints
We can only provide security support where version control and multi-stage deployment are acceptable.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 UK working day.
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
We use Mattermost which is WCAG 2.0 compliant:
Web chat accessibility testing
Support levels
Standard Drupal security updates will be applied within three working days. Urgent updates will be applied within one day. We also monitor security releases via the security committee in order to get the earliest possible notification of potential security issues.


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)


£250 an instance a month
Discount for educational organisations

Service documents