Code Enigma Limited
Drupal security updates
Keeping Drupal secure by updating the codebase is of vital importance. We take it so seriously we have a member of our support team on the official Drupal Security Team. We can help you keep your Drupal application secure and up to date for a simple flat monthly fee.
Features
- Fixed price, no matter how long updates take
- Early warning, because we are Drupal Security Team members
- Emergency patching carried out immediately
- Non-urgent patching carried out routinely within 3 working days
- Routine reports provided free
- ISO 27001 backed security procedures
- ISO 9001 backed quality and service management procedures
Benefits
- Fixed costs
- Peace of mind
- Time saved for internal team
- CI environment for testing ahead of deployment to production
- Information and advice on security issues
Pricing
£250 a instance a month
Service documents
Framework
G-Cloud 12
Service ID
6 1 6 7 8 2 9 0 0 9 1 8 6 5 5
Contact
Planning
- Planning service
- Yes
- How the planning service works
- We will help you to determine a hosting architecture that supports automated deployment of security updates to production.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We set targets for security updates, and provide regular reports to clients on compliance with these targets. We operate multi-stage deployments and provide clients with an opportunity to check and sign off on module updates before they go live.
Security testing
- Security services
- Yes
- Security services type
-
- Security risk management
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- The security update service is provided proactively by our hosting team and requires no action from clients. It can be used on almost any modern hosting stack.
Service scope
- Service constraints
- We can only provide security support where version control and multi-stage deployment are acceptable.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 1 UK working day.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
-
We use Mattermost which is WCAG 2.0 compliant:
https://docs.mattermost.com/overview/compliance.html#accessibility-compliance - Web chat accessibility testing
- None.
- Support levels
- Standard Drupal security updates will be applied within three working days. Urgent updates will be applied within one day. We also monitor security releases via the security committee in order to get the earliest possible notification of potential security issues.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Pricing
- Price
- £250 a instance a month
- Discount for educational organisations
- No