CLiX ENRICH for Clinical Trials - Patient Matching
For Healthcare providers who work in clinical research CLiX ENRICH is a data insights AI empowered tool which quickly searched through unstructured medical records and finds patients who meet the criteria for a clinical trial. Anonymised data shared with the Clinithink Exchange by patients to save and improve the lives.
Features
- Automates and accelerates pre-screening eligible patients.
- Feasibility assessment accurately est potential patient population.
- Automated method to monitor/analyse risk for pharmacovigilance.
- Real time access to unstructured clinical data
- Out of the box via an intuitive user interface
- Supported by a customised query writing service
- Option join Clinithink Exchange network to share anonymised aggregate data
Benefits
- 10X more eligible candidates in a fraction of the time.
- Automates and accelerates pre-screening eligible patients.
- Facility enabled proactive monitoring of drugs post approval.
- Feasibility and suitability for efficient and competitive assessment for trials.
- Search large numbers of patients records quickly to find patients.
- Patient Matching
Pricing
£40,000.00 a licence
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at anne.quirk@clinithink.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
6 1 5 6 4 3 1 3 6 9 5 4 4 8 6
Contact
Clinithink
Anne Quirk
Telephone: 07889663055
Email: anne.quirk@clinithink.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- Private cloud component runs on Windows Server 2012 R2 64-bit or higher and a minimum of 8 cores, 16GB memory and 250GB SSD.
- System requirements
-
- Microsoft Windows Server 2012 R2 64-bit
- Hardware 8 core, 16GB 250GB SSD
- SFTP access for CLiX ENRICH download
- VPN access for installation and support
- TLS enabled for access to Clinithink Exchange
- Signed SSL certificate
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 9:00-17:00 Monday to Friday support response. Tickets can be logged at any time.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Client support is provided at no extra cost, and is included in standard terms and conditions of contract. For Severity 1 issues customers may contact support via the support telephone number. For Severity 2,3,4,5 issues customers may contact Support via the Clinithink Support Portal as well as emails via 'support@clinithink.com'. When an issue is reported by a customer, the Support team will respond to the customer within the time designated by the SLA identified in the customer's contract. All clients will be provided an Account Manager and a Support Lead. Support is provided 9:00-17:00 UK Monday to Friday excluding public holidays.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Onsite training, online training and user documentation are all provided.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Standard functionality within the solution enables customer data to be extracted via either a SQL database or csv format file extraction.
- End-of-contract process
- At the end of the contract user accounts for the customer site would be disabled and any private cloud components of the solution would also be disabled. Customer data both in terms of input and results can be extracted from the solution as part of standard functionality.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Firefox
- Chrome
- Application to install
- Yes
- Compatible operating systems
- Windows
- Designed for use on mobile devices
- No
- Service interface
- Yes
- Description of service interface
- 1
- Accessibility standards
- None or don’t know
- Description of accessibility
- All non-text content has a text alternative. There is no audio or video content. Colour is not used as the only visual means of conveying information. Contrast is user controllable. All system features are operable through the keyboard. All pages have titles. All headings and labels describe a topic or purpose. Focus is visible. The content is only available in English. All navigation and components are operated consistently. Errors are described fully.
- Accessibility testing
- Implementations of the CLiX ENRICH undertaken to date have not involved engagement with users of assistive technology.
- API
- Yes
- What users can and can't do using the API
- Documented APIs are available which allow integration between CLiX ENRICH and other local systems. APIs provide access to clinical natural language processing and analysis capabilities, as well as the ability to load clinical narrative documentation into the system. All system set up and configuration processes are undertaken directly through the system's user interface.
- API documentation
- Yes
- API documentation formats
- Other
- API sandbox or test environment
- Yes
- Customisation available
- No
Scaling
- Independence of resources
- Single tenant hosting provision.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- EU-US Privacy Shield agreement locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- In-house
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Data is made available via APIs and or ETL, as well as SQLite database or csv file extractions.
- Data export formats
-
- CSV
- Other
- Other data export formats
- SQLite
- Data import formats
-
- CSV
- Other
- Other data import formats
-
- HL7
- Alternative formats supported through Mirth Connect
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- The SLA provided for the service is availability between 9:00 and 17:00 Monday through Friday, excluding public holidays.
- Approach to resilience
- This information is available upon request.
- Outage reporting
- Email alerts will be sent to all registered users.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Public key authentication (including by TLS client certificate)
- Username or password
- Access restrictions in management interfaces and support channels
- Management interfaces and support channels are restricted through the use of usernames and passwords with additional capabilities requiring dual factor VPN access.
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- HIPAA
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- HIPAA
- Information security policies and processes
- Clinithink has an Information Security Policy and an IT Code of Practice which are reviewed by each employee as part of induction and signed as reviewed before any access is granted to Clinithink systems. The Clinithink HIPAA Manual sets out policies and procedures relating to technical, physical and administrative controls in support of the HIPAA legislation. As part of HIPAA and annual risk assessment is undertaken and reviewed covering physical, technical and administrative safeguards. All employees undergo compulsory HIPAA training as part of induction and annual HIPAA refresher training. HIPAA compliance is backed off to a HIPAA compliant hosting partner armor.com Clinithink has an appointed Privacy and Security Officer.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Our hosting provider Armor employs CSA CCM configuration and change management covering the data centre, associated IaaS and SaaS capabilities. Clinithink layers on top of this change control to manage the change of services provided to Clinithink customers.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Threats at the hosting level are assessed on an ongoing and pro-active basis by our hosting partner Armor conforming to CSA CCM v3/SSAE-16. The exact details are subject to non disclosure. Threat testing is undertaken regularly in relation to the Clinithink product components of the service. Issues identified are mitigated inline with their severity and impact. Monthly vulnerability testing of the overall service take place utilising industry standard independent cyber risk management software.
- Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
- Protective monitoring of the service is provided by our hosting partner Armor. Full details of this are subject to non disclosure.
- Incident management type
- Supplier-defined controls
- Incident management approach
- An incident can pertain to a number of areas across the service. Incidents from our customers will be raised with the Clinithink Support team through phone, portal or email and logged on our industry standard system. Common FAQs are available through this system also. Should an incident relate to the hosting then it can be escalated to Armor.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £40,000.00 a licence
- Discount for educational organisations
- No
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at anne.quirk@clinithink.com.
Tell them what format you need. It will help if you say what assistive technology you use.