Account-Ability Ltd


Cloud hosted corporate performance management solutions for between 5 and 300+ users. It comprises budgeting, planning, forecasting, scenario planning, integrated financial planning & statutory consolidation, costing, managment reporting and dashboard solutions


  • Rapid to implement (3 times faster than competing systems)
  • Supports large numbers of multiple users
  • Direct links to finance, ERP, data warehouse, and all pre-systems
  • Export to Excel and BI and data warehouse systems
  • Uses SQL database
  • Up to 99 years planning and unlimited planning scenarios
  • Platform independent web, dashboard and Excel access
  • Workflow and audit trail
  • Full system of user roles and rights to control access
  • In memory technology delivers rapid response times


  • A true 'business application', owned and managed by users themselves
  • Requires little or no IT support
  • Rapid to implement (3 times faster than competitor products)
  • Award-winning software, continuously developed over 30 years
  • User base of 5,000 organisations
  • Intuitive and highly visual for users
  • Helps managers make the 'right decisons' more quickly
  • Strengthens organisation performance & prepares them for future challenges
  • Brings more certainty to decisions and reduces risk
  • Delivers proven RoI and productivity & process efficiency improvments


£100 per person per month

  • Free trial available

Service documents

G-Cloud 10


Account-Ability Ltd

Austin Jackson

01242 578 966

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Our cloud service is an alternative to the on premise service
Cloud deployment model Public cloud
Service constraints Up to 2 software updates will be applied per annum, which will require a short planned outage.
System requirements There are none that we know of

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Typically within 2 hours. It depends on the level of support level purchased.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide full technical support and help to solve problems with the installation and operation of the system. This is included as free in the contract. We also provide help and support in the design, build and on-going operation and maintenance of the solution. This is chargeable where it more naturally falls under what would be classified as training or consultancy.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide onsite training, online training and user documentation.

The corporate performance management solution is unique to each customer and is designed and built jointly with them to their requirements
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Users can extract data by a download into Excel or csv, or alternatively via a direct link to a SQL database.
End-of-contract process At the end of the contract users can either terminate (and extract their data), or they can renew for a further period.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Web-access users can be access via mobile devices.
Accessibility standards None or don’t know
Description of accessibility Whilst not formally built to these standards, the application is developed in Germany consistent to European standards that are broadly similar. The colour of the screen and size of font can be adjusted. It can be used in conjunction with 'screen reader' products designed to enhance accessibility.
Accessibility testing A number of our customers with users with accessibility issues have successfully used the product.
Customisation available Yes
Description of customisation Users can customise fully the databases that they create.

They cannot customise the hosting service (beyond specifying the level and times of service, number of users etc, and re-specifying these for any changes). Changes to the hosting service are made by CP Corporate Planning, in line with the customer specifications


Independence of resources By correct specification of the type and size of the service.

We use the CP Cloud which is hosted on Microsoft Azure in Germany.


Service usage metrics No


Supplier type Reseller providing extra features and support
Organisation whose services are being resold CP Corporate Planning AG

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Less than once a year
Penetration testing approach In-house
Protecting data at rest Physical access control, complying with CSA CCM v3.0
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Via Excel, csv or direct link to a SQL database.

They can also publish reports to Excel and PDF.
Data export formats
  • CSV
  • Other
Other data export formats
  • Excel
  • Via direct link to SQL database
Data import formats
  • CSV
  • Other
Other data import formats
  • Excel
  • ODBC link to tables and views in pre-systems
  • Direct integration via a staging database into pre-systems

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The buyer specifies the level of availability required (continuous hours per day and number of days per week). Within this a standard availablility of 95% is guaranteed, and more may be specified.
Approach to resilience We use Microsoft Azure, hosted in Germany. Details of resilience can be made available on request.
Outage reporting Planned maintenance is advised by email.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels The software has roles and rights; only those users with admin role can perform management tasks.
Access restriction testing frequency Never
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information No audit information available
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 This is the Mcrosoft Azure accreditation
ISO/IEC 27001 accreditation date 2013
What the ISO/IEC 27001 doesn’t cover The Corporate Planner application running on Azure.
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards In house equivalent to ISO/IEC 27001
Information security policies and processes Account-Ability has an information security policy that is risk based and is monitored by a Board Member. The cloud service is sub-contracted to CP Corporate Planning AG (the software application developers) which use Microsoft Azure hosted in Germany and the standards of security required in Germany.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach The components of the service form a contract with the buyer and are tracked through the lifetime of the contract. A formal (contract change) process is required to change them.
Vulnerability management type Undisclosed
Vulnerability management approach The services consists of Microsoft products which are maintained with recommended patches
Protective monitoring type Undisclosed
Protective monitoring approach Various sources.
Incident management type Undisclosed
Incident management approach Communication is via email.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £100 per person per month
Discount for educational organisations No
Free trial available Yes
Description of free trial A free proof-of-concept for up to a month is possible, depending on cirmcumstanses, hosted on our own machines or on premise at the buyer's.
The buyer then decides whther to proceed and pays for the service to be hosted on the CP Cloud.


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