Longhorn Consulting

GOV.UK website

We pride ourselves on delivering solutions that meet, and often exceed GDS digital service standards for GOV.UK services. We have an excellent track record with assessment outcomes, and we provide planning, building, configuration, testing of open source GOV.UK websites and services; also known as GOVUK and .GOV.UK

Features

  • Agile ways of working
  • GDS service standards for GOV.UK services
  • 'Users first' approach
  • Collaborative, knowledge sharing culture
  • Customise GOV.UK branding, look and feel ('best of both worlds')
  • Front end and back end customisation
  • Quality assurance and performance testing
  • Performance platform integration and KPI reporting
  • GOV.UK PaaS deployment and integration with Notify, Verify, Pay, Registers
  • Meet WCAG2.1 level A, AA and AAA accessibility requirements

Benefits

  • Work with experts in building GOV.UK cloud solutions
  • Planning your discovery, alpha and beta phases
  • Understand and deliver GDS assessment criteria
  • GDS assessment rehearsal and mock panels
  • Simplify licensing with open source software
  • Reduce IT and software costs with non-proprietary solutions
  • Quickly up-skill your team with comprehensive support and training

Pricing

£384 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nao@longhorn.consulting. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 1 2 0 7 3 1 3 2 7 3 0 4 7 2

Contact

Longhorn Consulting Nao Yoshino
Telephone: 08458626861
Email: nao@longhorn.consulting

Planning

Planning service
Yes
How the planning service works
We analyse your requirements and help you plan, and design your digital service. We work closely with you and provide expert consultation to ensure your services meet all the GDS criteria
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We work with you to understand the areas of training you require, and provide training and technical consultation that is tailored specifically to your needs. We're available on-site and via remote video and teleconferencing
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Working to your requirements, we help you plan your deployment to the cloud. We provide deployment and migration services to government hosting platforms such as GOV.UK PaaS, as well as a wide range of managed hosting solutions from AWS
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance and performance testing is integral to the service we deliver. Our QA approach includes unit and feature testing, automated continuous integration, feature regression testing, and UAT. We provide a complete, continuous delivery solution that extends quality assurance all the way to deployment. In performance testing we analyse results against non functional requirements (NFRs), identifying performance issues and potential remedies

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Support is provided via telephone and email, subject to the service level agreement. Typically this includes weekday support via telephone and email during business hours, Monday through Friday excluding public holidays. Enhanced service available including on-site and out-of-hours support.

Service scope

Service constraints
Owing to ongoing Covid-19 uncertainties, this service is likely to be delivered remotely for the duration of the G-Cloud 12 framework. Longhorn Consulting has a proven, successful track record in managing remote working teams that deliver on time and budget.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
On average we respond within 2 hours. Support available Monday - Friday 09:00 to 17:00 as standard. Enhanced support available. Please refer to the service definition document.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide a dedicated account manager as your primary point of contact. Please refer to the service definition document for details.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£384 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nao@longhorn.consulting. Tell them what format you need. It will help if you say what assistive technology you use.