Sapphire

Forcepoint Next Generation Firewall (NGFW)

"Forcepoint Next Generation Firewall (NGFW) - Enterprise SD-WAN connectivity and NGFW security for
distributed enterprises. Use SD-WAN to replace costly MPLS. Accelerate Office 365 performance, boost
resilience without sacrificing security. Defend networks against emerging exploits and malware.
Immediately see and understand what’s happening in networks with an interactive, visual interface"

Features

  • Enterprise SD WAN Connectivity
  • SD WAN to replace costly MPLS
  • Accerlerate Office 365 performance
  • Boost resilience
  • Defend networks against emerging exploits and malware.
  • Interactive Visual interface

Benefits

  • Replace MPLS and go direct to cloud
  • Stop evasions that bypass your IPS
  • Respond to incidents in minutes, not hours
  • Decrypt traffic while safeguarding privacy
  • Extend your network into the cloud
  • Control access to web content
  • Protect high-assurance systems
  • Regain control of shadow IT
  • Offer SD-WAN and NGFW security as an MSSP
  • Human-centric endpoint context zero touch deployment

Pricing

£586.82 per unit

  • Free trial available

Service documents

G-Cloud 11

609251789037950

Sapphire

Lisa Ingham

0845 58 27001

lisa.ingham@sapphire.net

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Available upon request
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 A
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started "Customers will be able to utilise a setup wizard apon first log on to walk through a basic setup inorder to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services. "
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
End-of-contract process There is no additional cost for ending the service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Full API documentation is available on request. https://www.websense.com/content/support/library/ngfw/v66/rfrnce/ngfw_660_rg_smc-api_a_en-us.pdf
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation .

Scaling

Scaling
Independence of resources Available upon request

Analytics

Analytics
Service usage metrics Yes
Metrics types Available upon request
Reporting types Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Forcepoint NGFW

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach "Other data at rest protection approach
Availble upon request, Data sanitisation process"
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats PDF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Other protection with supplier

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail availble upon request
Approach to resilience Available on request (not public knowledge)
Outage reporting "Available on request (not public
knowledge)"

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 25/06/2015
What the ISO/IEC 27001 doesn’t cover http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 06/12/2014
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification No
Other security certifications Yes
Any other security certifications ISO27018, Privacy Shield - EU/US data privacy

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27018
Information security policies and processes Available on request (not public)

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Available on request (not public)
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Available on request (not public)
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Available on request (not public)
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Available on request (not public)

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £586.82 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial https://www.forcepoint.com/free-trial/forcepoint-next-generation-firewall-free-trial

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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