Exclaimer

Exclaimer Cloud - Signatures for Office 365

Exclaimer Cloud - Signatures for Office 365 is an ISO 27001:2013 certified cloud-based email signature management service. The service gives users a full, dynamic and professional email signature when sent from any device, including Macs and mobiles, and creates large cost savings by reducing the load on current IT personnel.

Features

  • Cloud-based email signature management service.
  • Create and manage Office 365 signatures via an intuitive UI.
  • Wide choice of professionally designed email signature templates.
  • Scales with number of tenants.
  • Get signatures on all devices including mobiles and Macs.
  • Assign different templates for individuals and/or departments.
  • Update any signature element and apply the changes instantly.
  • Users’ contact details are taken from Azure/Office 365 Directory.
  • Adds signatures to all sent emails via Microsoft Azure.
  • Easily add additional email signature elements.

Benefits

  • Fully self managed cloud service.
  • Situated in load balanced groups for reliability and scalability purposes.
  • Priced on a per user per month basis.
  • Multi-factor authentication system
  • 24/7/365 monitoring services with real-time service alerts.
  • Intuitive and easy-to-use with no HTML skills required.
  • ISO 27001: 2013 certified by Alcumus ISOQAR and UKAS.
  • No upfront investment in server hardware or ongoing maintenance.
  • Turn email signatures into a valuable marketing channel.
  • Secured through SSL Certificates and TLS.

Pricing

£0.97 per user per month

  • Including VAT
  • Education pricing available
  • Minimum contract period: Year
  • Trial option available

Service documents

G-Cloud 8

608745232394008

Exclaimer

Andrew Millington

+44 (0)1252 531422

andrew.millington@exclaimer.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Live chat
Support accessible to any third-party suppliers Yes
Support availability United Kingdom/Europe – 05:00 – 22:00 BST Monday - Friday/East Coast US/Canada – 00:00 - 17:00 EST Monday - Friday.
Standard support response times Within 1 business day.
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available No

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported No

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time Less than 1 hour.
Service deprovisioning time 15 minutes.

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • C#
  • .Net
  • Visual Basic
  • Javascript
  • C++

API access

API access
Name Content
API access available and supported No
API type RESTful

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Name Content
Vendor certification(s)
  • ISO 27001:2013
  • Microsoft Gold Partner

Identity standards

Identity standards
Name Content
Identity standards your service uses
  • MS Active Directory
  • OAUTH
  • SMTP
  • Two-Factor Authentication

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 4
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Legacy SSL or TLS (HTTPS or VPN), assured by independent validation of assertion

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU, assured by contractual commitment
Data management location UK, assured by contractual commitment
Legal jurisdiction of service provider UK, assured by contractual commitment
Datacentre protection No, assured by contractual commitment
Data-at-rest protection No protection
Secure data deletion Other erasure process, assured by independent validation of assertion
Service availability 99.99, assured by contractual commitment

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud, assured by contractual commitment
Type of consumer Anyone - public, assured by contractual commitment
Services separation Yes, assured by assurance of service design
Services management separation Yes, assured by assurance of service design

Governance

Governance
Name Content
Governance framework Yes, assured by independent validation of assertion

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes, assured by independent validation of assertion

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes, assured by independent validation of assertion
Vulnerability monitoring Yes, assured by independent validation of assertion
Vulnerability mitigation prioritisation Yes, assured by independent validation of assertion
Vulnerability tracking Yes, assured by independent validation of assertion
Vulnerability mitigation timescales Yes, assured by independent validation of assertion

Event monitoring

Event monitoring
Name Content
Event monitoring Yes, assured by independent validation of assertion

Incident management

Incident management
Name Content
Incident management processes Yes, assured by independent validation of assertion
Consumer reporting of security incidents Yes, assured by independent validation of assertion
Security incident definition published Yes

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks, assured by independent validation of assertion

Secure development

Secure development
Name Content
Secure development Yes, assured by independent validation of assertion
Secure design, coding, testing and deployment Yes, assured by independent validation of assertion
Software configuration management Yes, assured by independent validation of assertion

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers No
Third-party supplier security requirements No, assured by independent validation of assertion
Third-party supplier risk assessment Yes, assured by independent validation of assertion
Third-party supplier compliance monitoring Yes, assured by independent validation of assertion

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes, assured by independent validation of assertion
User access control through support channels Yes, assured by independent validation of assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes, assured by independent validation of assertion
Administrator permissions No, assured by independent validation of assertion

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and two-factor authentication
  • Username and TLS client certificate
  • Username and password
Assured by independent testing of implementation

Secure service administration

Secure service administration
Name Content
Service management model Dedicated devices for community service management, assured by independent validation of assertion

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available by negotiation, assured by independent validation of assertion

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method
  • Corporate/enterprise devices
  • Partner devices
Assured by independent validation of assertion
Training Yes, assured by independent validation of assertion
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