BrightCloud Technologies Limited

BrightCloud - Client Virtualisation Implementation

Low level design and delivery of client virtualisation solution, project planning, implementation and handover. Cloud delivered, Hybrid Cloud, on premises or WorkSpace as a Service. Migration of client environment and client applications to Cloud model.

Features

  • Fully managed smooth migration (PRINCE 2)
  • Delivered by experts with extensive experience of Citrix and VMware
  • We bring expertise and experience as part of your team

Benefits

  • Provides people you can trust to deliver the project
  • We deliver the platform, your team can focus on value

Pricing

£800 per unit

  • Education pricing available

Service documents

G-Cloud 11

607721152622774

BrightCloud Technologies Limited

Duncan Little

0370 770 9722

sales@bright-cloud.net

Planning

Planning
Planning service Yes
How the planning service works We provide a high level plan with full return on investment and benefits statement. We make actionable recommendations based on many years experience of planning and implementing cloud services.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Citrix XenDesktop virtual desktop infrastructure and Citrix Cloud
  • VMware Horizon virtual desktop infrastructure

Training

Training
Training service provided Yes
How the training service works We provide workshop and knowledge transfer training as part of handover of a new infrastructure.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Cloud options are always part of the feasibility and ROI study, we offer services to perform or assist with the migration to cloud delivery and offer services to manage on an ongoing basis
Setup or migration service is for specific cloud services Yes
List of supported services
  • Citrix Cloud
  • BrightCloud Flexible hosting infrastructure
  • Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We set out clear deliverables for each project phase and our ISO 9001 Quality processes ensure we have a closed loop for project closure and customer satisfaction.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works BrightCloud Flexible Hosting infrastructure, Citrix Cloud and Microsoft Azure

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times P1 - 15 mins
P2 - 2 hours
P3 - 4 hours
P4 - 8 hours
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 A
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide
Full Managed Service
Escalation Support
Incident Bank

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Citrix and VMware

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £800 per unit
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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