Systems Engineering & Enterprise Architecture - Enterprise Architecture

Enterprise Architecture (EA) helps our customers to understand the strategic relationships between people, processes, infrastructure and technology. Through Business Analysis and Systems Engineering methodologies we will ensure that requirements for change are understood across these pillars.


  • Business Analysis
  • Systems Analysis
  • Enterprise Architecture
  • Business and Solution Modelling
  • Systems Engineering
  • Use Case production
  • Use of recognised frameworks MODAF/TOGAF
  • ‘As Is’ and ‘To Be’ modelling


  • Understand the context, identify needs and relationships across the organisation
  • Understand the technological, procedural and cultural relationships
  • Define the significant factors that influence the cost and risk
  • Strengthen Business Case and help realise extent of project’s success
  • Helps to define the project’s scope and identify creep
  • Helps to articulate the intended blueprint (solution)
  • Helps to produce a clear roadmap
  • Enables an organisation to be more responsive to change
  • Helps identify risks and lowers exposure to threats
  • Helps improve business processes


£330 to £1200 per person per day

  • Education pricing available

Service documents


G-Cloud 11

Service ID

6 0 6 8 1 3 4 3 8 9 2 7 1 6 7



Graham Joyce



Planning service
How the planning service works
IMD can support the planning stage of a cloud implementation project by modelling the current service or software and the intended solution. This can help articulate the correct requirements and the intended benefits. In addition, it can help to reduce complexity. By fully understanding the programme / project’s relationship with all parts of the organisation, common processes and functionality can be identified. Use Case production and analysis can help to identify the relationships that exist between the new cloud service or software and the organisation’s people and processes. This can all help to drive down cost and reduce risk.
Planning service works with specific services


Training service provided
How the training service works
IMD can provide tailored EA training for individuals and teams in conjunction with coaching and mentoring by our deployed consultants, or as a standalone offering through our talent management capabilities. The accredited training delivered by IMD offers courses such as ITIL, APMG International Managing Benefits or Agile BA (and other) certifications. This ensures best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
IMD’s EA services can be used to ensure that during service design the technological, procedural and cultural impacts across the organisation have been considered. This will help ensure an effective and efficient transition to a cloud service.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
IMD works with our customers to fully understand the impact of change across their organisation. This helps to determine who the key stakeholders are and in turn their quality expectations with regards to intended benefits. This ensures that the correct quality objectives have been considered and set as part of the Requirements Management process. Business and solution modelling can further help to identify the criteria by which requirements should be verified.

Security testing

Security services

Ongoing support

Ongoing support service

Service scope

Service constraints
None specific to this service.

User support

Email or online ticketing support
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Support levels
For each engagement through GCloud, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services. 
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service. 
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed. 
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)


£330 to £1200 per person per day
Discount for educational organisations

Service documents

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