NTA Monitor Ltd.

PSN Code of Connection (CoCo) IT Health Check

The PSN IT Health Check (ITHC) is an independent security assessment of external and internal network infrastructure and devices, designed to meet PSN Code of Connection (CoCo) requirements. The service is aligned with Cabinet Office guidelines for PSN ITHCs and allows organisations to maintain a secure connection to the PSN.


  • Performed by CREST approved consultants
  • Follows Cabinet Office guidelines for conducting PSN CoCo ITHCs
  • Meets reporting requirements
  • Includes retesting of critical or high risk vulnerabilities identified
  • Post-delivery support and guidance included
  • Security cleared personnel (e.g. BPSS, SC, NPPV Level 3) available


  • Identifies security vulnerabilities and configuration weaknesses
  • Demonstrates information security best practice
  • Meets PSN Code of Connection (CoCo) compliance requirements
  • Aligns to an Information Security Management System (ISMS)
  • Supports accreditation (e.g. RMADS) activities
  • Improves protection of business information and data assets


£850 per person per day

Service documents

G-Cloud 9


NTA Monitor Ltd.

Gavin Simms

01634 721855



Planning service No


Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works This service allows organisations who have procured services via the Digital Marketplace, or who are using cloud hosted software, infrastructure or platforms, to gain independent analysis and information security assurance regarding the governance and controls that are in place to protect these services and systems. Such assurance is vital for cloud based services which possess specific security considerations due to their on-demand, remotely accessible and multi-tenanted attributes.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
Accredited security testers Yes
Security testing accreditations
  • Other
Other security testing accreditations PCI ASV

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints N/A

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Support Service Type:
• Email
• Phone
• Onsite
Support Availability
9:30am - 5:30pm (Mon - Fri)

Standard Response Times
Up to 24 hours (remote support) Up to 10 working days (onsite support).

Incident escalation process available
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Support Levels:
• Email (FOC)
• Phone (FOC)
• Onsite (chargeable at day rate)
• A technical consultant would be allocated to handle any support issue


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)


Price £850 per person per day
Discount for educational organisations No


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑