Content+Cloud Ltd

Microsoft Project Cortex Business Case and Planning

Microsoft Project Cortex uses AI to learn about your organisation, identifying knowledge/experts to create a series of topic pages in a structured knowledge centre. Project Cortex also analyses your documents, using AI models to extract information and apply metadata improving knowledge discovery, security and governance.

Project Cortex consultancy and planning.

Features

  • Project Cortex business case development
  • Strategic benefit mapping for Project Cortex
  • Ideation/envisioning workshops
  • Use case identification
  • Use case identification Licensing planning
  • Project Cortex launch plan and report

Benefits

  • Connect people with knowledge, experts and insights
  • Surface conversations, questions and answers using Project Cortex
  • Improved compliance, workflow and search
  • Discovery of relationships across content and people
  • Leverage Project Cortex to reduce time to find information
  • Increased organisational efficiency

Pricing

£550 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@contentandcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 0 2 0 4 4 6 8 3 0 8 3 1 0 8

Contact

Content+Cloud Ltd Jack Perschke
Telephone: 0333 241 7689
Email: bids@contentandcloud.com

Planning

Planning service
Yes
How the planning service works
This service is designed to support the initial business case creating, planning, implementation, and valuable adoption of Microsoft's Project Cortex and associated M365 productivity and collaboration applications such as Teams and SharePoint.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Project Cortex
  • Microsoft 365
  • Teams
  • SharePoint
  • Yammer
  • Delve

Training

Training service provided
Yes
How the training service works
We will work with you to define the training, either off-the-shelf or bespoke, that is required to ensure that your users get the maximum value out of the applications.
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft 365
  • Teams
  • Yammer
  • Planner
  • OneNote
  • SharePoint

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We will help customers to migrate the activities and conversations that they are having in a different collaboration medium into the Microsoft Microsoft 365 environment. This may or may not involved the migration of data.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft 365
  • Teams
  • Yammer
  • Planner
  • OneNote
  • SharePoint

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have experience of migrating systems and data and have developed a variety of approaches to ensuring the integrity of data and the quality of the system, measured against the user needs and acceptable performance metrics. In this case, the quality of delivery is measured in user satisfaction and through measurement of productivity to be jointly agreed with the customer as meaningful to their organisation.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Ongoing user support and continued delivery of strategic use cases for the tools can be provided by us as required.

Service scope

Service constraints
No specific constraints, but each customer situation should be discussed in detail before defining the scope of the engagement.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Depends on the priority of the ticket. Initial responses are tied into our response SLAs, however response times for general questions are not targeted. Response times at weekends will depend on whether weekend support is taken up.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Support levels
Our 24/7 service desk puts an experienced team of highly-qualified engineers at your disposal. We have an enviable reputation for providing the kind of support your employees really want. Our service is a true round-the-clock, enterprise-grade managed support service to ensure that the requisite expertise is on hand day or night to act swiftly should the unexpected happen. Response times are based on severity - Critical (10 minutes), Standard (45 minutes), Low (90 minutes). These response times apply to outside of normal business hours (including weekends) subject to a 24/7 support agreement being in place. We also provide a Remote Help Desk service and Out of Hours service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£550 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@contentandcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.