datb limited

datb - kinodb enterprise cloud development environment

Provision and support of securely hosted development, testing and production environments using the kinodb application development and deployment framework. kinodb allows the development and deployment of enterprise applications of all types in a fraction of the time required by conventional development tools.

Features

  • Cloud hosted complete development and deployment environment offering unparalleled productivity
  • Application defined entirely within metadata model
  • Technological implementation handled by server, not developer
  • Applications scale from workgroup to enterprise scale and beyond
  • Applications deploy to desktop and mobile browsers without change
  • Full inbuilt reporting capabilities
  • Security model allows disparate user types to use single application
  • Full web service (XML, JSON) capabilities as client and server
  • Fully managed incremental release process
  • Security includes two-factor authentication, SPNEGO and SAML

Benefits

  • Reduction in development and maintenance timescales > 85%
  • Applications can scale from workgroup to enterprise scale and beyond
  • Systems can be moved between database platforms at any time
  • No limit to application size, complexity or data volumes
  • Easy integration with services such as Google maps, graphing components
  • Ideally suited to extremely rapid development methodologies
  • Complete coverage (data, UI, reporting, interfaces etc.) greatly reduces complexity
  • No development required to support multiple devices
  • Updates to the framework remove technological dependencies, increasing systems' longevity
  • Development change impact is easily assessed in the largest systems

Pricing

£17500 to £50000 per instance per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 9

601938865924920

datb limited

Mark Bushman

020 7923 9239

mark.bushman@datb.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None.
System requirements Developers and users require only a standard web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Target 1 hour response within UK business hours. Additional cover can be provided by arrangement.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Support for development and production environments is included within the standard rates for usage of the service. Training, consultancy, mentoring and other services are charged for as indicated within our rate card.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide onsite training, consultancy and mentoring services as required.
We maintain online documentation (as well as documentation contained within the toolset itself) allowing self-service access to technical and training documentation.
We also maintain an online forum that allows developers to ask and answer questions on techniques, problems and best practise in the development of systems using our services.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction The service provides the ability to extract all application data by development users. Where required we can also provide database downloads of all or selected portions of the users' data.
End-of-contract process There are no costs entailed at the end of the contract. Users may download data that they wish to use within another system at no cost.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Applications can be used without modification on desktop, mobile and tablet browsers. Development activities require a desktop browser.
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing HTML is reviewed to ensure it is properly formatted with regards to Structural elements such as H Tags to ensure screen reading software can interpret the page structure correctly.

3rd party tools are used (e.g WAVE http://wave.webaim.org/) to scrutinise web pages to ensure all images have appropriate ‘alt’ tags, there are no contrast errors between foreground and background colours to ensure pages are clearly legible to partially sited users.
API No
Customisation available Yes
Description of customisation The service is a full application development and deployment facility that is cloud hosted and which requires only a browser to provide full access to its capabilities to both developers and end users.

Access to development capabilities is conferred by a system administrator; non-development users can make use of application functionality provided by the developer.

Scaling

Scaling
Independence of resources Users will typically operate production systems within ring-fenced virtual machines where performance is required to remain within specific limits. Development and other environments may share resources if required; users may elect to dedicate more resources to shared resource pools if necessary.

Analytics

Analytics
Service usage metrics Yes
Metrics types User sessions, memory usage, storage usage, security exceptions, scheduled job activity, application errors, status of backups, development activity and many more metrics are available within the application or via web service.
Reporting types
  • API access
  • Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Data may be exported in CSV, XML, PDF, Excel and other formats.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • XML
  • JSON
Data import formats
  • CSV
  • Other
Other data import formats XML

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability We can offer our services hosted on any Cloud provider; our standard offering uses Verizon's Enterprise Cloud, offering a variety of SLAs tailored to individual requirements. Please contact us for more information.
Approach to resilience Solutions can be delivered using any cloud provider; our standard offering is based on Verizon's enterprise cloud infrastructure, details of which are available on request.
Outage reporting Systems may be monitored and managed using kinodb Manager, enabling automated email alerting of configurable conditions.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Activities are restricted by user profile. Additionally constraints can be applied preventing access to specified management or application functionality except when authenticated using 2nd or additional factors, or when connecting over a network connection that is known to be secure.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation No
Security governance approach We believe our security processes to be fully compliant with ISO27001 standards and are in the process of gaining formal accreditation.
Information security policies and processes We have a security policy document - this is formally reviewed quarterly and all staff are required to confirm compliance quarterly. Responsibility for the maintenance of this policy rests with the Technical Director. An exceptions reporting process (reviewed weekly) allows quick visibility and management of any security-related issues.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Rigorous version control and testing is applied to all deployable components. All changes made to any component can be tracked back to the requirement under which the change was made. Our development process (from project inception to release) involves steps to identify and guard against security vulnerabilities.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Our framework may be delivered using any cloud provider; our standard offering uses Verizon's Enterprise Cloud services which are subject to rigorous management of threats, with patches applied appropriately to their risk. Verizon's Security Operation Centers (SOCs), located around the globe, analyse an average of 61 billion security events each year.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our framework may be delivered using any cloud provider; our standard offering uses Verizon's Enterprise Cloud services which are subject to rigorous management of threats, with patches applied appropriately to their risk. Verizon's Security Operation Centers (SOCs), located around the globe, analyse an average of 61 billion security events each year.

In terms of the security of the enterprise development / deployment framework, we assess each release for any changes in its security 'surface area'. Our operational processes include the close management of any security-related exceptions.
Incident management type Supplier-defined controls
Incident management approach Our processes include categorised exception reporting and management, with all staff aware of their responsibility to raise any exception to our standard processes. Exceptions are reviewed weekly by board-level staff and management responsibility for any required mitigations assigned to attendees of the review meeting. External users may report any exceptions via our standard support facility; relevant exceptions will be raised where appropriate by the support team.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £17500 to £50000 per instance per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Where appropriate we offer hosted development environments for organisations to assess the applicability of the solution to their requirements.

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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