Black Marble Limited

Digital Transformation

Our team are recognised industry experts in digital transformation, with a wealth of experience in solution planning for on-premises, mobile and cloud solutions. Putting together requirements can be difficult, which without a deep understanding of the technologies available, may miss the chance to architect a truly innovative solution.

Features

  • 6 x Microsoft Most Valuable Professionals industry specialists
  • Solution design and development optimised for the chosen platform
  • Build of client applications that optimise cloud services
  • Delivery of Proof of Concepts
  • Agile development methodologies for continuous delivery
  • Secure integration experts
  • Specialists Frontend and backend UX user experience
  • Fluent design
  • Xamarin for cross platform development
  • 3 x Microsoft Worldwide Partner awards

Benefits

  • Agile development of POC applications
  • In depth understanding of user-needs to enable innovative solution design
  • Integration skills for seamless integration to existing platforms
  • Product development in an agile approach for cost effectiveness
  • UX based on user needs for increased acceptance
  • High quality delivery with DevOps and automation
  • With the UWP platform the common platform reduces development time
  • App modernisation

Pricing

£750 to £1150 per person per day

Service documents

G-Cloud 10

600050422859371

Black Marble Limited

Linda Hogg

01274 300175

linda@blackmarble.com

Planning

Planning
Planning service Yes
How the planning service works Our team are recognised industry experts in digital transformation, with a wealth of experience in solution planning for on-premises, mobile and cloud solutions. Putting together requirements can be difficult, which without a deep understanding of the technologies available, may miss the chance to architect a truly innovative solution.
Planning service works with specific services Yes
Hosting or software services the planning service works with Microsoft Azure

Training

Training
Training service provided Yes
How the training service works Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
Training is tied to specific services Yes
Services the training service works with Microsoft Azure.

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Normal support would only be available remotely.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £750 to £1150 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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