PODFather Ltd

PODFather Construction Logistics Plan (CLP) KPI Reporting for major construction projects

PODFather has provided a mix of Vehicle Safety Compliance Check software, Vehicle Booking Management and KPI Reporting systems, collaborative Haulier portal for uploading compliance information and eTicketing for material movements (including muck‐away) to projects of national significance, such as: Tideway, Crossrail, Queen Elizabeth Olympic Park, Heathrow, Borders Railway and MerseyGateway.

Features

  • Multimodal Vehicle Booking Management System (VBMS) vehicle/rail/marine
  • KPI reporting from VBMS to Construction Logistics Plan
  • Construction Site Gate Duty Access Manager (DAM) device and "app"
  • Legally compliant eTicketing for bulk materials movement
  • Haulier driver "app" with GPS tracking and site ETA calculation
  • Collaborative Construction Logistics Consolidation and Courier Hub
  • API data interface to post and collect data
  • Health and Safety including FORS/CLOCS vehicle safety inspections
  • Collaborative Haulier Portal for sharing compliance information

Benefits

  • report against Construction Logistics Plan (CLP) and Excavated Materials Plan
  • remove paper-based processes, associated admin cost, cut rekeying errors
  • drive a collaborative approach for sustainable transport management
  • real-time information to client, logistics teams, gate/site, hauliers
  • ensure compliance to "Duty of Care" Waste Carrier regulations
  • GPS-tracked haulier driver "app" ensures approved lorry routes used
  • cut carbon and fuel cost through better vehicle routing/consolidation
  • cut cost of vehicle FORS/CLOCS/project safety compliance checking
  • Enforce Logistics Environmental Minimum Requirements and Undertakings and Assurances
  • improve construction efficiency by providing planned and controlled delivery operations

Pricing

£24 to £392 per user per month

Service documents

G-Cloud 9

596751478456667

PODFather Ltd

Alastair Broom

0131 553 0400

gps@podfather.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Your existing ordering or accounts system - API access to PODFather
Cloud deployment model Public cloud
Service constraints No constraints.
System requirements
  • Modern web browser
  • Compatible recent Android mobile phone

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 4 business-hours response before escalation
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Business hours email and phone support to helpdesk, with 4-business-hour response and automatic escalation to technical account manager
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started PODFather provides onsite training, shared-desktop sessions and video conferencing via Google hangouts for offsite training, and laminated training sheets for field staff.
Service documentation Yes
Documentation formats
  • PDF
  • Other
Other documentation formats Laminated paper for training field staff
End-of-contract data extraction The Report module in the secure web portal provides options for downloading all data.
End-of-contract process Included: downloading all data that has been input into the service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The desktop service is for planning staff to use to schedule jobs.

The mobile service is for drivers/field staff to complete job information and confirm ePOD.
Accessibility standards None or don’t know
Description of accessibility Standard HTML accessibility features
Accessibility testing None
API Yes
What users can and can't do using the API PODFather API provides SOAP-XML access to create and update jobs for field staff to complete.
API provides access to GPS tracking data, to completed job sheets (POD's), to photographs and to any captured signatures.
API documentation Yes
API documentation formats HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation As part of the setup discussion, the service, job sheets and workflows will be customised to the buyers specification.

Users themselves can customise colour scheme and logo of web portal.

Scaling

Scaling
Independence of resources Real-time monitoring reacts to current load levels and throttles as appropriate.

Analytics

Analytics
Service usage metrics Yes
Metrics types Pingdom.com measures the availability of our services real-time, and can be viewed at podfather.com/service-levels
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Physical access control, complying with CSA CCM v3.0
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Backoffice Users view/download the data on the dashboard and reporting screens within the secure web portal.
CSV dumps are available from the Reports module.
API access gives raw XML data.
sftp and https access to upload.thepodfather.com gives formatted text and PDF output as required.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Agreed on a per-customer basis, but generally better than 99.99% availability
Approach to resilience White paper available upon request. Real-time secure automated database replication. Multiple master servers.
Outage reporting Twitter @thepodfathercom and blog at thepodfatherstatus.blogspot.co.uk

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Role-base Access Control is defined at the top level of the secure web portal
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 12/2013
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover None
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation No
Security governance approach Currently implementing ISO27001 and CyberEssentials.
Information security policies and processes Currently implementing ISO27001 and CyberEssentials

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Changes are testing development environment, QA'd by senior developers, tested in testing environment, then deployed to live. CTO has responsibility for assessing potential security impact.
Vulnerability management type Supplier-defined controls
Vulnerability management approach PODFather subscribes to several appropriate vulnerability mailing lists and newsgroups.
Server OS's are patched within the timescales recommended by suppliers.
Protective monitoring type Supplier-defined controls
Protective monitoring approach PODFather runs secure, locked-down servers, with automated compromise-testing tools as developed in-house.
PODFather responds immediately to potential compromise with staff on-call as appropriate.
Incident management type Supplier-defined controls
Incident management approach Users report incidents via phone or email.
Incident reports provided via twitter @thepodfather.com and technical blog at thepodfatherstatus.blogspot.co.uk

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £24 to £392 per user per month
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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