Barrier Networks Vulnerability Management Service and Penetration Testing (Edgescan)
This service platform is designed to consolidate application security testing and vulnerability scanning in a single pane, for integration with other security and operational data sources such as; bug tracking systems, ticketing systems, DevOps environments, GRC Platforms, threat feeds, Web Application Firewalls and SIEM.
- Consolidation of vulnerability assessment and security testing intelligence
- Continuous security technical vulnerability testing
- "Full-stack coverage"
- False positive-free results
- Variable testing frequency
- Continuous system visibility via secure online portal
- Customisable Alerting, via email, SMS or other channels
- Highly Customisable reporting, in PDF, CSV and EXCEL formats
- 24/7 Governance Risk and Compliance Metrics
- More accurate continuous vulnerability intelligence
- Less client resources required to dedicate to vulnerability management
- “Gold standard” support
- Reduction in overall cost
- Increased productivity in other areas of IT security
- Immediate flexibility and scalability
- Increased compliance, better mean time to fix vulnerabilities
- Reduce Risk
£10 to £30 per device per year
- Education pricing available
- Free trial available
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|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Within 48 Working Hours|
|User can manage status and priority of support tickets||No|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
|Onsite support||Onsite support|
The managed service provides support by Barrier Networks for onboarding and service management throughout the subscription period, via the technical account manager.
The non-managed service only provides email and telephone support.
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Barrier Networks onboards customers by gathering all key information required to bring the service live. All system information and supporting documentation is developed and distributed to the customer as part of the onboarding process. Detailed design documentation is derived from this initial documentation. The detailed design is agreed and signed off by both parties prior to implementation. A full copy of the system documentation is provided following user acceptance testing.|
|End-of-contract data extraction||Data is provided upon request by Barrier Networks once the contract has ceased.|
|End-of-contract process||All Software functionality is provided for the duration of the contract with Barrier Networks. Once the contract has ceased, the organisation will be off - boarded, information securely deleted from the Barrier Networks database, and tenant is removed at no extra cost. Bespoke off-boarding requirements can be purchased via "Barrier Networks Cyber Security Consultancy Services".|
Using the service
|Web browser interface||Yes|
|Application to install||No|
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||None|
|Description of service interface||The online portal provides 24/7 visibility of security metrics, trending data, key performance indicators (KPIs) and enables users to generate custom reports to manage and remediate cybersecurity risk. Our fully extensible API provides users with the ability to integrate edgescan™ vulnerability intelligence into any GRC or bug tracking system.|
|Accessibility standards||WCAG 2.1 A|
|What users can and can't do using the API||
The edgescan™ service was built as a cloud-based SaaS and an open API, so that the users can push and pull integrations to both existing business systems and security systems.
We realise the importance of accurate vulnerability intelligence, but we are also fully aware that many Cyber Security teams are under resourced, and stretched from a resource perspective. The integration capability of the edgescan™ API means that we can create a push/pull integration with any system that supports a restful API architecture.
We have integrations built with anything from Jira, ServiceNow, Jenkins, Remedy, Splunk, SIEM platforms, RSA-Archer, RSAM, to name but a few. The integrations are custom to each client requirement, but are generally based on use cases such as the following;
• Raising an incident ticket
• Raising a remediation ticket
• Raising an asset management ticket for internal workflow
• Raising a bug tracking ticket
• Creating an alert and message in Slack.
• Creating an alert to notify the Secops team/ App Dev Team/Helpdesk team/ of a specific event etc.
E.G: link to restful API detail from topdesk.
edgescan API Guide:
|API documentation formats||
|API sandbox or test environment||No|
|Description of customisation||
Edgescan provides very granular alerting for any event that happens on your infrastructure. The customisation is completely up to you as it is designed to work in any type of organisation.
During the onboarding to the managed service edgescan will identify critical assets and agree alerting profiles and support integrations with your Service Desk.
|Independence of resources||The Edgescan service is built on Amazon Web Services and is full designed to scale upon demand so that other user demand does not effect the service.|
|Service usage metrics||Yes|
|Metrics types||The service portal provides a dashboard detailing a range of metrics, including the number of vulnerabilities found, the systems under test and the frequency of the assessments.|
|Supplier type||Reseller providing extra support|
|Organisation whose services are being resold||Edgescan|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||In-house|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||
Downloadable assessment reports in PDF format at any time.
Downloadable vulnerability lists in CSV or EXCEL formats at any time.
|Data export formats||
|Other data export formats|
|Data import formats||CSV|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
The Edgescan Service web portal for each web application under assessment shall be available to Customer not less than 95.5% of the time each calendar month.
Customer shall not receive any credits in connection with any failure or deficiency of Service Availability to the extent caused by or associated with: (i) a force majeure event; (ii) regularly scheduled or emergency maintenance and upgrades; (iii) any causes attributable to Customer or its contractors, (iv) software or hardware not provided or controlled by Barrier Networks; and (v) outages elsewhere on the Internet, including but not limited to interruptions at any Customer or third party data center or ISP, that hinder Customer’s access to the Service.
|Approach to resilience||The Edgescan service is built on Amazon Web Services cloud infrastructure, and has been built to be resilient by design. Further details can be provided on request.|
|Outage reporting||The Edgescan service runs at the frequency requested by the customer, as such, the testing is intermittent by design. However, the Edgescan reporting portal is always available. Email alerts will be provided for any scheduled or unscheduled down time.|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||There are no remote administration interfaces exposed on the Edgescan service external infrastructure. Edgescan have scanning and profiling services that run 24/7 against all infrastructure. Alerts are setup for the exposure of any restricted services. Access to AWS and into the VPC is organised through AWS and their security controls. Access to the Edgescan AWS infrastructure is restricted to specific users coming from specific locations (restricted to edgescan IP's only) via VPN. Authentication is username/password and certificate based authentication.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||No audit information available|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||Between 6 months and 12 months|
|How long system logs are stored for||Between 6 months and 12 months|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||Certification Europe (UK) Ltd|
|ISO/IEC 27001 accreditation date||22/08/2018|
|What the ISO/IEC 27001 doesn’t cover||Barrier Networks|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||Yes|
|Any other security certifications||Cyber Essentials Plus|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||Other|
|Other security governance standards||IASME Governance including Cyber Essentials Plus|
|Information security policies and processes||
All employees of Barrier Networks must abide by the Barrier Networks Information Security Policy and Acceptable Use Policy. Barrier Networks follow the processesCyber Essentials as well as key processes and procedures from 27001.
Edgescan is ISO27001 certified.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||All changes and configuration management follow ITIL V3 best practice.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||All external facing services are subject to monthly vulnerability scans. Patching takes place monthly with emergency patching taking place within 1 week of the vulnerability detection. In extreme circumstances and to protect the security of the organisation and customer, Barrier Networks will patch on the same day. Vulnerability information is obtained from Cisco's TALOS platform and Cisco TAC. We use independent feeds using QUALSYS and EDGESCAN scanning engines, correlating all known CVE's, enabling us to establish impact for all managed assets scanned by the platform.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Our SOC provides Intrusion Detection Vulnerability Assessment and security alerting for malicious activity. IDS and Network Monitoring component provides real-time detection of security incidents. If an intrusion/breach is detected, a security alert is issued which generates an automatic ticket within the SOC Helpdesk software. These tickets are classified based on the Priority. Our incident response process is designed in alignment with NIST Special Publication 800-61 Revision 2 and is a service that is available to customers.|
|Incident management type||Supplier-defined controls|
|Incident management approach||Incident Response Service for managing security incident and is based on NIST Special Publication 800-61 Revision 2 . Incidents are logged with a unique case reference number and tracked from triage through to resolution via our service desk platform. We have pre-approved processes / changes for certain tasks, however day to day operation is bespoke per customer and may change depending on the organisation’s needs. Users can report incidents via email, web or telephone. Reports are provided via email upon request. Major incident reports are provided within 48 hours of the incident resolution. Updates available upon request.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£10 to £30 per device per year|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||Discussed with the customer at the time of the request.|