Barrier Networks

Barrier Networks Vulnerability Management Service and Penetration Testing (Edgescan)

This service platform is designed to consolidate application security testing and vulnerability scanning in a single pane, for integration with other security and operational data sources such as; bug tracking systems, ticketing systems, DevOps environments, GRC Platforms, threat feeds, Web Application Firewalls and SIEM.

Features

  • Consolidation of vulnerability assessment and security testing intelligence
  • Continuous security technical vulnerability testing
  • "Full-stack coverage"
  • False positive-free results
  • Variable testing frequency
  • Continuous system visibility via secure online portal
  • Customisable Alerting, via email, SMS or other channels
  • Highly Customisable reporting, in PDF, CSV and EXCEL formats
  • 24/7 Governance Risk and Compliance Metrics

Benefits

  • More accurate continuous vulnerability intelligence
  • Less client resources required to dedicate to vulnerability management
  • “Gold standard” support
  • Reduction in overall cost
  • Increased productivity in other areas of IT security
  • Immediate flexibility and scalability
  • Increased compliance, better mean time to fix vulnerabilities
  • Reduce Risk

Pricing

£10 to £30 per device per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

595036017139036

Barrier Networks

Iain Slater

0141 356 0101

info@barriernetworks.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 48 Working Hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Onsite support
Support levels The managed service provides support by Barrier Networks for onboarding and service management throughout the subscription period, via the technical account manager.

The non-managed service only provides email and telephone support.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Barrier Networks onboards customers by gathering all key information required to bring the service live. All system information and supporting documentation is developed and distributed to the customer as part of the onboarding process. Detailed design documentation is derived from this initial documentation. The detailed design is agreed and signed off by both parties prior to implementation. A full copy of the system documentation is provided following user acceptance testing.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data is provided upon request by Barrier Networks once the contract has ceased.
End-of-contract process All Software functionality is provided for the duration of the contract with Barrier Networks. Once the contract has ceased, the organisation will be off - boarded, information securely deleted from the Barrier Networks database, and tenant is removed at no extra cost. Bespoke off-boarding requirements can be purchased via "Barrier Networks Cyber Security Consultancy Services".

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Accessibility standards WCAG 2.1 A
Accessibility testing None
API Yes
What users can and can't do using the API The edgescan™ service was built as a cloud-based SaaS and an open API, so that the users can push and pull integrations to both existing business systems and security systems.

We realise the importance of accurate vulnerability intelligence, but we are also fully aware that many Cyber Security teams are under resourced, and stretched from a resource perspective. The integration capability of the edgescan™ API means that we can create a push/pull integration with any system that supports a restful API architecture.

We have integrations built with anything from Jira, ServiceNow, Jenkins, Remedy, Splunk, SIEM platforms, RSA-Archer, RSAM, to name but a few. The integrations are custom to each client requirement, but are generally based on use cases such as the following;

• Raising an incident ticket
• Raising a remediation ticket
• Raising an asset management ticket for internal workflow
• Raising a bug tracking ticket
• Creating an alert and message in Slack.
• Creating an alert to notify the Secops team/ App Dev Team/Helpdesk team/ of a specific event etc.

E.G: link to restful API detail from topdesk.
https://developers.topdesk.com/explorer/?page=services
edgescan API Guide:
https://live-cdn.edgescan.com/docs/api-guide-latest.pdf
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Edgescan provides very granular alerting for any event that happens on your infrastructure. The customisation is completely up to you as it is designed to work in any type of organisation.

During the onboarding to the managed service edgescan will identify critical assets and agree alerting profiles and support integrations with your Service Desk.

Scaling

Scaling
Independence of resources The Edgescan service is built on Amazon Web Services and is full designed to scale upon demand so that other user demand does not effect the service.

Analytics

Analytics
Service usage metrics Yes
Metrics types The service portal provides a dashboard detailing a range of metrics, including the number of vulnerabilities found, the systems under test and the frequency of the assessments.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Edgescan

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Downloadable assessment reports in PDF format at any time.
Downloadable vulnerability lists in CSV or EXCEL formats at any time.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats PDF
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability The Edgescan Service web portal for each web application under assessment shall be available to Customer not less than 95.5% of the time each calendar month.
Customer shall not receive any credits in connection with any failure or deficiency of Service Availability to the extent caused by or associated with: (i) a force majeure event; (ii) regularly scheduled or emergency maintenance and upgrades; (iii) any causes attributable to Customer or its contractors, (iv) software or hardware not provided or controlled by Barrier Networks; and (v) outages elsewhere on the Internet, including but not limited to interruptions at any Customer or third party data center or ISP, that hinder Customer’s access to the Service.
Approach to resilience The Edgescan service is built on Amazon Web Services cloud infrastructure, and has been built to be resilient by design. Further details can be provided on request.
Outage reporting The Edgescan service runs at the frequency requested by the customer, as such, the testing is intermittent by design. However, the Edgescan reporting portal is always available. Email alerts will be provided for any scheduled or unscheduled down time.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels There are no remote administration interfaces exposed on the Edgescan service external infrastructure. Edgescan have scanning and profiling services that run 24/7 against all infrastructure. Alerts are setup for the exposure of any restricted services. Access to AWS and into the VPC is organised through AWS and their security controls. Access to the Edgescan AWS infrastructure is restricted to specific users coming from specific locations (restricted to edgescan IP's only) via VPN. Authentication is username/password and certificate based authentication.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Certification Europe (UK) Ltd
ISO/IEC 27001 accreditation date 22/08/2018
What the ISO/IEC 27001 doesn’t cover Barrier Networks
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials Plus

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards IASME Governance including Cyber Essentials Plus
Information security policies and processes All employees of Barrier Networks must abide by the Barrier Networks Information Security Policy and Acceptable Use Policy. Barrier Networks follow the processesCyber Essentials as well as key processes and procedures from 27001.

Edgescan is ISO27001 certified.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All changes and configuration management follow ITIL V3 best practice.
Vulnerability management type Supplier-defined controls
Vulnerability management approach All external facing services are subject to monthly vulnerability scans. Patching takes place monthly with emergency patching taking place within 1 week of the vulnerability detection. In extreme circumstances and to protect the security of the organisation and customer, Barrier Networks will patch on the same day. Vulnerability information is obtained from Cisco's TALOS platform and Cisco TAC. We use independent feeds using QUALSYS and EDGESCAN scanning engines, correlating all known CVE's, enabling us to establish impact for all managed assets scanned by the platform.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our SOC provides Intrusion Detection Vulnerability Assessment and security alerting for malicious activity. IDS and Network Monitoring component provides real-time detection of security incidents. If an intrusion/breach is detected, a security alert is issued which generates an automatic ticket within the SOC Helpdesk software. These tickets are classified based on the Priority. Our incident response process is designed in alignment with NIST Special Publication 800-61 Revision 2 and is a service that is available to customers.
Incident management type Supplier-defined controls
Incident management approach Incident Response Service for managing security incident and is based on NIST Special Publication 800-61 Revision 2 . Incidents are logged with a unique case reference number and tracked from triage through to resolution via our service desk platform. We have pre-approved processes / changes for certain tasks, however day to day operation is bespoke per customer and may change depending on the organisation’s needs. Users can report incidents via email, web or telephone. Reports are provided via email upon request. Major incident reports are provided within 48 hours of the incident resolution. Updates available upon request.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £10 to £30 per device per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Discussed with the customer at the time of the request.

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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