G-Cloud 11 services are suspended on Digital Marketplace

If you have an ongoing procurement on G-Cloud 11, you must complete it by 18 December 2020. Existing contracts with Barrier Networks are still valid.
Barrier Networks

Barrier Networks Vulnerability Management Service and Penetration Testing (Edgescan)

This service platform is designed to consolidate application security testing and vulnerability scanning in a single pane, for integration with other security and operational data sources such as; bug tracking systems, ticketing systems, DevOps environments, GRC Platforms, threat feeds, Web Application Firewalls and SIEM.

Features

  • Consolidation of vulnerability assessment and security testing intelligence
  • Continuous security technical vulnerability testing
  • "Full-stack coverage"
  • False positive-free results
  • Variable testing frequency
  • Continuous system visibility via secure online portal
  • Customisable Alerting, via email, SMS or other channels
  • Highly Customisable reporting, in PDF, CSV and EXCEL formats
  • 24/7 Governance Risk and Compliance Metrics

Benefits

  • More accurate continuous vulnerability intelligence
  • Less client resources required to dedicate to vulnerability management
  • “Gold standard” support
  • Reduction in overall cost
  • Increased productivity in other areas of IT security
  • Immediate flexibility and scalability
  • Increased compliance, better mean time to fix vulnerabilities
  • Reduce Risk

Pricing

£10 to £30 a device a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 11

Service ID

5 9 5 0 3 6 0 1 7 1 3 9 0 3 6

Contact

Barrier Networks Iain Slater
Telephone: 0141 356 0101
Email: info@barriernetworks.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 48 Working Hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
The managed service provides support by Barrier Networks for onboarding and service management throughout the subscription period, via the technical account manager.

The non-managed service only provides email and telephone support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Barrier Networks onboards customers by gathering all key information required to bring the service live. All system information and supporting documentation is developed and distributed to the customer as part of the onboarding process. Detailed design documentation is derived from this initial documentation. The detailed design is agreed and signed off by both parties prior to implementation. A full copy of the system documentation is provided following user acceptance testing.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data is provided upon request by Barrier Networks once the contract has ceased.
End-of-contract process
All Software functionality is provided for the duration of the contract with Barrier Networks. Once the contract has ceased, the organisation will be off - boarded, information securely deleted from the Barrier Networks database, and tenant is removed at no extra cost. Bespoke off-boarding requirements can be purchased via "Barrier Networks Cyber Security Consultancy Services".

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None
Service interface
Yes
Description of service interface
The online portal provides 24/7 visibility of security metrics, trending data, key performance indicators (KPIs) and enables users to generate custom reports to manage and remediate cybersecurity risk. Our fully extensible API provides users with the ability to integrate edgescan™ vulnerability intelligence into any GRC or bug tracking system.
Accessibility standards
WCAG 2.1 A
Accessibility testing
None
API
Yes
What users can and can't do using the API
The edgescan™ service was built as a cloud-based SaaS and an open API, so that the users can push and pull integrations to both existing business systems and security systems.

We realise the importance of accurate vulnerability intelligence, but we are also fully aware that many Cyber Security teams are under resourced, and stretched from a resource perspective. The integration capability of the edgescan™ API means that we can create a push/pull integration with any system that supports a restful API architecture.

We have integrations built with anything from Jira, ServiceNow, Jenkins, Remedy, Splunk, SIEM platforms, RSA-Archer, RSAM, to name but a few. The integrations are custom to each client requirement, but are generally based on use cases such as the following;

• Raising an incident ticket
• Raising a remediation ticket
• Raising an asset management ticket for internal workflow
• Raising a bug tracking ticket
• Creating an alert and message in Slack.
• Creating an alert to notify the Secops team/ App Dev Team/Helpdesk team/ of a specific event etc.

E.G: link to restful API detail from topdesk.
https://developers.topdesk.com/explorer/?page=services
edgescan API Guide:
https://live-cdn.edgescan.com/docs/api-guide-latest.pdf
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Edgescan provides very granular alerting for any event that happens on your infrastructure. The customisation is completely up to you as it is designed to work in any type of organisation.

During the onboarding to the managed service edgescan will identify critical assets and agree alerting profiles and support integrations with your Service Desk.

Scaling

Independence of resources
The Edgescan service is built on Amazon Web Services and is full designed to scale upon demand so that other user demand does not effect the service.

Analytics

Service usage metrics
Yes
Metrics types
The service portal provides a dashboard detailing a range of metrics, including the number of vulnerabilities found, the systems under test and the frequency of the assessments.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Edgescan

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Downloadable assessment reports in PDF format at any time.
Downloadable vulnerability lists in CSV or EXCEL formats at any time.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
PDF
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
The Edgescan Service web portal for each web application under assessment shall be available to Customer not less than 95.5% of the time each calendar month.
Customer shall not receive any credits in connection with any failure or deficiency of Service Availability to the extent caused by or associated with: (i) a force majeure event; (ii) regularly scheduled or emergency maintenance and upgrades; (iii) any causes attributable to Customer or its contractors, (iv) software or hardware not provided or controlled by Barrier Networks; and (v) outages elsewhere on the Internet, including but not limited to interruptions at any Customer or third party data center or ISP, that hinder Customer’s access to the Service.
Approach to resilience
The Edgescan service is built on Amazon Web Services cloud infrastructure, and has been built to be resilient by design. Further details can be provided on request.
Outage reporting
The Edgescan service runs at the frequency requested by the customer, as such, the testing is intermittent by design. However, the Edgescan reporting portal is always available. Email alerts will be provided for any scheduled or unscheduled down time.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
There are no remote administration interfaces exposed on the Edgescan service external infrastructure. Edgescan have scanning and profiling services that run 24/7 against all infrastructure. Alerts are setup for the exposure of any restricted services. Access to AWS and into the VPC is organised through AWS and their security controls. Access to the Edgescan AWS infrastructure is restricted to specific users coming from specific locations (restricted to edgescan IP's only) via VPN. Authentication is username/password and certificate based authentication.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Certification Europe (UK) Ltd
ISO/IEC 27001 accreditation date
22/08/2018
What the ISO/IEC 27001 doesn’t cover
Barrier Networks
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials Plus

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
IASME Governance including Cyber Essentials Plus
Information security policies and processes
All employees of Barrier Networks must abide by the Barrier Networks Information Security Policy and Acceptable Use Policy. Barrier Networks follow the processesCyber Essentials as well as key processes and procedures from 27001.

Edgescan is ISO27001 certified.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes and configuration management follow ITIL V3 best practice.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
All external facing services are subject to monthly vulnerability scans. Patching takes place monthly with emergency patching taking place within 1 week of the vulnerability detection. In extreme circumstances and to protect the security of the organisation and customer, Barrier Networks will patch on the same day. Vulnerability information is obtained from Cisco's TALOS platform and Cisco TAC. We use independent feeds using QUALSYS and EDGESCAN scanning engines, correlating all known CVE's, enabling us to establish impact for all managed assets scanned by the platform.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Our SOC provides Intrusion Detection Vulnerability Assessment and security alerting for malicious activity. IDS and Network Monitoring component provides real-time detection of security incidents. If an intrusion/breach is detected, a security alert is issued which generates an automatic ticket within the SOC Helpdesk software. These tickets are classified based on the Priority. Our incident response process is designed in alignment with NIST Special Publication 800-61 Revision 2 and is a service that is available to customers.
Incident management type
Supplier-defined controls
Incident management approach
Incident Response Service for managing security incident and is based on NIST Special Publication 800-61 Revision 2 . Incidents are logged with a unique case reference number and tracked from triage through to resolution via our service desk platform. We have pre-approved processes / changes for certain tasks, however day to day operation is bespoke per customer and may change depending on the organisation’s needs. Users can report incidents via email, web or telephone. Reports are provided via email upon request. Major incident reports are provided within 48 hours of the incident resolution. Updates available upon request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£10 to £30 a device a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Discussed with the customer at the time of the request.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.