adappt

iPhone and Android Mobile Data Collection Application Builder

A multi-purpose Mobile Survey and Data Collection platform which is the simplest way for customers to build, distribute and analyse online surveys, forms, questionnaires and polls for their own surveys, Data from respondents is analyzed in real-time. Data Spline facilitates customers to collect data anywhere, anytime, even when offline.

Features

  • Improve accuracy and speed of data capture
  • Form validations eliminates incorrect data entry
  • Deliver instant information to control centres, no paper forms
  • All surveys work on Android and iOS devices
  • Remotely update collection forms even while users are on location
  • Media capture : photos/ videos
  • Geo Location marking (GPS)
  • Establish easy workflow
  • Integration with APIs for integration with existing systems
  • Works offline without network connection, syncs when network available

Benefits

  • Collect data anywhere
  • Results are analysed in real time
  • Data collection customers create their own surveys
  • Customer is able to transforms paper into digital questionnaires
  • Easy to operate

Pricing

£2000 per unit per month

Service documents

G-Cloud 10

590092524661014

adappt

Public Sector Enquiries

02070605304

jcloud@adappt.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Planned maintenance arrangements will be notified well in advance.
System requirements A modern browser and android and or iPhone

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Rates based on SLA and 24/7 is available if requested
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Normally Zopim style support is something we would integrate into the platform in question.
Web chat accessibility testing We setup Zopim based web support for the WHO GOARN platform we created.
Onsite support Yes, at extra cost
Support levels POA
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Adappt provides user documentation and online assistance. On site training in UK is available for £1,000 a day
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Offboarding service process is included
End-of-contract process The minimum contract is 12 months.
Post the minimum term, the contract can be cancelled with a months notice, payment must be made for the month in which the contract is cancelled, and the service will end at the end of that month, allowing the user time to migrate data if required.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The app that is built has been designed to work on mobile devices.
Accessibility standards None or don’t know
Description of accessibility Several of the graphical realtime models are live SVG based complex visualisations which by their nature would not be descriptively accessible
Accessibility testing Several of the graphical realtime models are live SVG based complex visualisations which by their nature would not be descriptively accessible
API Yes
What users can and can't do using the API REST API with JSON data
API documentation Yes
API documentation formats HTML
API sandbox or test environment No
Customisation available Yes
Description of customisation Search terms, queries

Scaling

Scaling
Independence of resources If required a dedicated instance can be setup for an additional cost

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Adappt will assist the user in exporting their data, it will be in a standard format
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks PSN Protected Service
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability Uptime is underpinned by the principle of reasonable endeavours. The service is dependent on external data and third party APIs. Pro rata refund applied to any downtown.
Approach to resilience Available on request
Outage reporting API and email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels User access is based on rigid pre-defined roles
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Internal security standards available on request
Information security policies and processes Internal security standards available on request

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach We run an Agile development approach managed by certified Agile Practitioners
Vulnerability management type Undisclosed
Vulnerability management approach We have a fulltime development team who assess the viability of all patches and apply as part of a two week sprint cycle. The core platform base is a popular open source stack and then vulnerabilities are monitored through Github and regular channels.
Protective monitoring type Undisclosed
Protective monitoring approach We have a fulltime development team who assess the viability of all patches and apply as part of a two week sprint cycle. The core platform base is a popular open source stack and then vulnerabilities are monitored through Github and regular channels.
Incident management type Undisclosed
Incident management approach ITIL based support model

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2000 per unit per month
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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