FuseForward Cloud Consulting Services
Build a Business Transformation Vision, Strategy and Plan. Utilize analytics to re-imagine how to deliver products and services.
Provide assessment of current IT environment. Develop strategy to gain executive alignment and roadmap for implementation. Develop cloud architecture encompassing application framework, security requirements, design for effective execution and operational efficiency.
Features
- Build a Business Transformation strategy and plan
- Create and gain approval for capital and operating budget
- Plan your application portfolio
- Incorporate advanced analytics into operating procedures
- Identify and address potential security vulnerabilities
- Establish a robust Business Continuity Plan
- Incorporate best practices for Asset, Operations, Revenue Management
- Utilize design templates and proven architectures
Benefits
- Dramatic reduction in deployment time
- Reduce project risk (including budget and schedule overruns)
- Design for ongoing cost management
- Utilizes best practices and rigourous methodologies
- Eliminates the need for armies of consultants
- Project cost certainty
Pricing
£750 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
5 8 0 3 1 1 9 5 4 1 2 2 6 5 0
Contact
Fuseforward Cloud Services Ltd
Sales Team UK
Telephone: +447825602408
Email: kevin.fitzpatrick@fuseforward.com
Planning
- Planning service
- Yes
- How the planning service works
-
Develop comprehensive implementation plans including infrastructure, networking, architecture, applications, integration and operations.
Develop capital and operating budgets.
Design effective and efficient environments to reduce operating costs.
We utilize a proven program and project management processes to ensure high levels of engagement, effective project communication (within the project team and across the organization).
Our pre-built cloud environments mean that the project team can begin productive work right from project initiation.
Our pre-built engines for Master Data Management and Application Integration have been proven to dramatically reduce project implementation times.
Having pre-built cloud environments for analytics means that we can plan for utilizing advanced analytics (including AI and ML) designed in to the plan. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Training is designed around on the job training at the time of implementation.
Many of the self-service features require minimal training. The majority of the advanced cloud operations and monitoring are managed by the FuseForward Network and Security Operations Centre reducing the requirement for user training. - Training is tied to specific services
- Yes
- Services the training service works with
-
- AWS
- FuseForward Cloud Suite
- FuseForward Private UK Government Cloud
- FuseForward Intelligent Systems Platform
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our service is cloud agnostic. We cover major cloud providers including AWS, Azure, and GCP.
Many companies seek the benefits of a hybrid cloud environment. Our offering is designed to ensure smooth operation across a diverse set of environments. We provide cloud a cloud on-ramp to take advantage of multiple environments.
FuseForward uses our Intelligent Systems platform as a started kit to help cloud migrations. This cloud platform includes a cloud security system, application management systems including standard deployment templates, data analytics system with multiple deployment patterns and an automation engine to support the provisioning, scaling and operations of cloud native applications.
We are on major cloud exchanges and can provide HA and redundancy across multiple data centres and in global geographies. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Testing protocols have been established. Many of the services can be performed using automation scripts which will greatly reduce the risk of human error.
Environments are tested against company benchmarks and standards to ensure performance objectives are achieved.
All environments are controlled to manage access, and entitlements to ensure effective change management and reducing the resulting quality risks.
Program management control is implemented on all projects to provide effective reporting and executive oversight.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
We provide Level 1, Level 2 and Level 3 Desk support.
We provide Technical Application Management for user Apps running in our environments. This includes tuning the environment, optimizing databases, monitoring and optimizing infrastructure usage.
We can also assign senior cloud architects and engineers to the most technical issues.
Service scope
- Service constraints
- Support is typically provided remotely. However, for large projects there we can include on-site support
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Service tickets are managed through a ticketing management system.
Service ticket response times depend on level of service subscribed to and the category of ticket.
Support can be 24/7/365 or UK business hours depending upon the subscription - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Support outside of core hours can be arranged on a project basis to support a go-live or launch event
- Web chat accessibility testing
- N/A
- Support levels
-
We provide multiple support levels from our Essential services which provides online, chat and ticket support through to our Enterprise Support which includes a technical account manager, access to system architecture and well architected practices, as well as access to our cloud engineers.
Our cost ranges from a base fee tied to the cloud usage bills and fixed monthly fees ranging from 500 GBP to 15K GBP.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Amazon AWS, Microsoft Azure, Equinix
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £750 a person a day
- Discount for educational organisations
- Yes