Avepoint UK Ltd

Data Protection & Data Governance

Automate the process of evaluating and reporting the privacy implications of enterprise IT systems. Scan data across enterprise systems against regulatory policies and your specific needs.


  • Scan On-Premises platforms- SharePoint, File System,Database, Exchange,Website
  • Scan platforms on cloud-Office365,Yammer,Box,Dropbox,Slack
  • Classify content with automated tagging
  • Discover violations using built-in or custom checks for regulatory requirements
  • Search and export personal data for data subject requests.
  • Remediation actions based on classification such as delete,move,encrypt,redaact.
  • Block, delete, lock, or redact offending social content
  • Automated and user-assisted reviews and incident management
  • Reports, dashboards and heatmap on scan results over time.
  • Integration with other platforms-Office365 DLP feeds,SIEM systems.


  • Automatically identify and report privacy, information management, and security violations
  • Standardise and enforce content classification based on context and ownership
  • Prevent data loss with automated data monitoring and security management
  • Efficiently resolve violations with automated actions to secure threats
  • Effectively prioritise risks based on organisational requirements


£2.88 to £14.40 per user per year

Service documents

G-Cloud 10


Avepoint UK Ltd

Hans Delleman



Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints None
System requirements IFilter to scan more file types.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times AvePoint provides a Premier Support Service which includes 24 hours a day, 7 days a week, 365 days a year. Included within the support service are Hotfixes, Cumulative updates, Service Packs and Platform Upgrades. More information can be found at https://www.avepoint.com/uk/support/
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.0 AA or EN 301 549 9: Web
Web chat accessibility testing Not disclosed
Onsite support Yes, at extra cost
Support levels AvePoint provides a Premier Support Service which includes 24 hours a day, 7 days a week, 365 days a year. Included within the support service are Hotfixes, Cumulative updates, Service Packs and Platform Upgrades. More information can be found at https://www.avepoint.com/uk/support/
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Full user documentation is available for the system. Customer can also request additional workshops and trainings.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Customers may request a copy of the data via our support team.
End-of-contract process Data is remvoed from the system and reclaimed as free Azure storage.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Not disclosed
Customisation available No


Independence of resources Not disclosed


Service usage metrics No


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Not disclosed
Data export formats Other
Other data export formats Not disclosed
Data import formats Other
Other data import formats Not disclosed

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability AvePoint guarantee 99.95% service availability
Approach to resilience It is built upon Azure architecture which has this design concept in mind.
Outage reporting Portal notifications

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels All authentication is carried out against Microsoft Azure or any support Azure authentication method
Access restriction testing frequency At least every 6 months
Management access authentication Other

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We are in the process of completing ISO 27001 certification.
Information security policies and processes We have a wide range of InfoSec policies, from usage policies, to the minimization of access with the least privileged concept. And we strive to follow the best InfoSec practices.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Deploy patch to test node,QA, Flip node to production upon pass.
Vulnerability management type Supplier-defined controls
Vulnerability management approach We use AppScan to perform OWASP testing on every patch release
Protective monitoring type Supplier-defined controls
Protective monitoring approach We leverage the Azure Health Status page as well as service monitoring.
Incident management type Supplier-defined controls
Incident management approach Supplier-defined controls

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £2.88 to £14.40 per user per year
Discount for educational organisations No
Free trial available No


Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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