Nuaware

Hashicorp Product Suite (Enterprise Version)

Hashicorp offer an ecosystem of tools with the goal of revolutionising datacenter management: application development, delivery, and maintenance.With tools like Consul, Nomad, Vault, Terraform, Packer and Vagrant, Hashicorp offers a complete stack of tools to ensure that you can minimizing the challenges of shipping, rapidly iterating, and securing software applications.

Features

  • Provision,secure,and run any infrastructure for any application
  • Adopt cloud-agnostic approach to provision infrastructure-across private/public-clouds.
  • Centrally secure, store, and control access to secrets
  • Quickly&efficiently deploy applications of any type,on any infrastructure
  • Write, Plan, and Create Infrastructure as Code
  • Create platform specific machine images from single-source
  • Create&Configure portable development environments
  • Vagrant,Packer,Terraform,Vault,Nomad,Consul
  • Flexible hosting options & 24x7 support on urgent issues
  • Government-Streamline government IT infrastructure from end to end

Benefits

  • Code collaboration,review with control,visibility and automated intelligence.
  • Easy workflow,regardless of role-developer, operator,or designer
  • Flexible Workloads,Easily Deploy,Simplify Operations,Increase Density,Reduce Cost
  • Declarative configuration file describe all software requirements
  • Safely&predictably create,change&improve production infrastructure
  • Secures,stores&tightly controls access to tokens,passwords,certificates,API-keys,
  • Secret Storage,Key Rolling,Audit Logs-Handle leasing
  • Service Discovery,Failure Detection,Multi Datacenter,KV Storage
  • Support enables running applications on any cloud,public or private
  • Government-Streamline government IT infrastructure from end to end.

Pricing

£100 to £2000 per licence per year

Service documents

Framework

G-Cloud 11

Service ID

5 7 6 5 5 9 0 0 9 0 2 2 5 6 4

Contact

Nuaware

Zaheer Javaid

07519600847

zaheer@nuaware.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Consul,
Nomad,
Packer,
Serf,
Terraform,
Vagrant,
Vault,
Hashicorp.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
No
System requirements
Underlying Infrastructure

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Hashicorp employees dedicated engineers as the first and only level of support. With this in mind, we expect our first and single line of support to be able to troubleshoot any issues, no matter how technical. If a ticket requires further investigation then the support engineer will proactively work with the engineering team responsible for the feature in question.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
User Documentation is provided upon request. All of the install guides are available online. Onsite training, Online training, Kickstarts and further assistance is available - but at an additional cost. The product aims to be self-sufficient for all levels of knowledge.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All data is saved and retrievable at any given point during the licence engagement.
Hashicorp is COTS publicly available solution and it is possible to move solutions to other appropriate providers. We will assist this off boarding at additional cost through their professional services entry in G10
End-of-contract process
The subscription fee grants access to the service, so no payment results in the account being locked. All data is saved and retrievable at any given point during the licence engagement.
Hashicorp is COTS publicly available solution and it is possible to move solutions to other appropriate providers. We will assist this off boarding at additional cost through their professional services entry in G10

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Hashicorp's API aims to cover all functionality of the product. Users are given the expectation that whatever can be done through the browser should have an API counterpart.Hashicorp's API aims to cover all functionality of the product. Users are given the expectation that whatever can be done through the browser should have an API counterpart.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Support levels.
Specific operating system customisation.
Training.
Professional Services.
Customisation is Usually carried out by network ops and any persons with authorisation

Scaling

Independence of resources
Hashicorp has put in place rate limiting and DDOS protection technologies and software techniques. Hashicorp is a stand alone unit and is configured for a particular task. Other users have no capability to place stresses on the service. We apply very rigorous controls around fair usage to guarantee a reliable service for everyone.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Hashicorp Inc.

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
Other data at rest protection approach
Security of data at rest is subject to the security configuration of the buyer or their cloud service provider
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Data is exported in code
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Agnostic of security as Hashicorp tools are deployable by the buyer in their chosen network. Hashicorp tools sit in the buyers network and does not have any connectivity into a network provided by us.
All data is encrypted in transit using HTTPS or SSH.
SSL is sufficient to protect the data in transit.
Data protection within supplier network
Other
Other protection within supplier network
Hashicorp has multiple layer of network defences in place, including Border router which also performs stateless traffic filtering, Firewall, and Application proxy.
Logging and monitoring, SIRT investigation, access management, change management, standardised config management.

Availability and resilience

Guaranteed availability
Hashicorp is in full control of the software and therefore availability of Docker is validated and supported to work in specific operating environments as outlined in the support plan.
Hashicorp puts in place rate limiting and DDOS protection technologies and software techniques. As such we apply very rigorous controls around fair usage to guarantee a stable service for everyone
Approach to resilience
Rigorous controls around fair usage to guarantee a stable service for everyone.
Outage reporting
API and
Email Alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Support is available for all users and is done via e-mail. Access control is delegated to the e-mail server and client(s). Regarding management interfaces Hashicorp provides several different user roles within a Hashicorp for Business account. Management control of the account is given to Organisation Owners. Within an organisation non-owners can be made administratives of groups of repositories but without access to the management interface for the buyer's account.
Access restriction testing frequency
Less than once a year
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We have defined the risk tolerance parameters for our company and have adequate, sustained funding and allocation of security resources.
We produce and circulate quarterly reports on vulnerabilities, breaches, and status. Improvement of consensus-building, messaging and reporting is key.
All part of the Security and Security-GRC org have direct visibility into work and are active contributors across the product and service.
Information security policies and processes
We have a core employee handbook that outlines a number of employment standard and expectations of conduct that employees must sign as part of their hiring paperwork, including code of conduct, computing policy, and escalation to security for incidents. This is available on our intranet, and is supplemented by other complementary policy type documents.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Ensure all documentation, requirements, design, test, and acceptance documentation for items is accurate and consistent with the actual physical design
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Hashicorp is responsible for ensuring the vulnerabilities of the software are minimised. Hashicorp subscribe to vendor vulnerabilities communications, assess any notifications for relevance, and patch; this is also complemented by our internal application security team reviews and automated testing, by external security researchers testing of our systems, and resulting patching.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Its is the buyer's or their chosen Cloud providers responsibility to protectively monitor the deployment but they can use anomaly detection and real time monitoring capabilities
Incident management type
Supplier-defined controls
Incident management approach
We do not state compliance with one individual standard we have included leading industry practices that are appropriate to Hashicorp. We are in our readiness phase on our SOC 2 audit work, this report will be available once issued, but no hard date has been set for the audit at this time. We have an established SIRT, modelled on leading industry practices.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£100 to £2000 per licence per year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Free trial version for Vault, Terraform, Consul and Nomad.
Yes, for more information, please get in contact.
Link to free trial
https://www.hashicorp.com/products/vault/trial

Service documents

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