OCF LIMITED

OCF HPC Cloudburst using Slurm

The design and implementation of a hybrid cloud compute environment utilising Slurm from either a new or existing Linux on-premise HPC Cluster

Features

• Solution Design & Scoping
• Implementation of a HPC Cluster Service in AWS
• Implementing Cloudbursting Solution
• Consolidated Billing
• Support
• Managed Services
• Training & Handover Services
• Documentation
• Custom rules for scheduling including prioritisation
• Data management between on-premises and cloud

Benefits

• Stretch/Scale/Burst your HPC Cluster into the Cloud
• Data Pre-staging to the Cloud
• Rules/Pre-requisite’s for sending workloads to the cloud
• Consolidated monthly billing for the whole service
• Fully supported solution
• Options for on-going services - patching, application updates etc
• Training, handover and documentation

£10,000 a transaction

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Framework

G-Cloud 12

Service ID

576288247559776

Contact

Andrew Dean
0114 257 2200
adean@ocf.co.uk

Planning

• Planning service: Yes
• How the planning service works: OCF takes a consultative approach to scoping a project. OCF’s AWS accredited Architects will review the clients existing environment(s) (if applicable) and current/ future requirements and scope the project prior to the piece of work being scoped and quoted. ; ; Following placement of a purchase order the final details of the implementation services are captured during a Project Definition Workshop (PDW) and formalised in the Statement of Work (SOW) document which is agreed by both parties. ; ; All OCF projects have a lead engineer assigned and are managed by a PRINCE2 accredited project manager. The project manager will hold regular project review meetings and manage the project to its conclusion. OCF is ISO 9001 accredited. ; ; For smaller pieces of work this initial scope and planning is considered a ‘pre-sales’ activity which would be carried out at no cost. For large/complex requirements OCF can carry our formal consultancy services to assist the client in defining and document requirement prior to scoping the solution.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services (AWS)
  • SLURM
  • Linux HPC Cluster

Training

• Training service provided: Yes
• How the training service works: We provide a range of training packages dependent on the levels of expertise within a customer organization. Typically, our training engagements include one or more of the following components:; - Hands-on systems training for technical and administrative staff; - User training ; ; The proposed package of work includes 1/2 day handover training. Additional professional services days can be purchased for more in-depth training requirements.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services (AWS)
  • Linux
  • Slurm

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: OCF offers pre-packaged professional services to implement Cloud burst capability onto an existing Linux HPC Cluster currently using Slurm or an alternative HPC Scheduler. This works package assumes the customer either continues to use Slurm https://slurm.schedmd.com/, or migrates to Slurm on their HPC cluster as part of this implementation.; ; This pre-packaged project would cloud burst to Amazon Web Services (AWS) and includes configuration of a new AWS account and monthly billing through OCF.; ; Following purchase of OCF HPC Cloudburst using Slurm professional services package the client will be contacted by the OCF project manager who will run-through a mini Project Definition Workshop (PDW) via web-conference describing the solution, discussing and agreeing technical details and agreeing how the project will be approached. ; Following the PDW a Statement of Work will be proposed to the client for review and approval. ; ; The project manager will drive the project from PO through to Acceptance and handover back to the client and OCF support team.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services (AWS)
  • SLURM
  • Linux HPC Cluster

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As part of the statement of work and the project requirements appropriate testing plans will be created to ensure all project requirements are met. These include:; - User validation; - Permissions validation; - Security implementation; - Data migration; - Scale up/Scale Down of cloud environment; - Reporting

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: This proposed works package includes 1 Year Front Line Support SLA (Monday – Friday, 9x5) on the OCF Slurm Cloudburst Implementation.; ; OCF have a range of SLAs that can be combined to ensure the appropriate support is provided to the customer. Our support is bolstered (when appropriate) by our Tier 1 Vendor partners such as AWS to provide our customers with the additional piece of mind that OCF have the resources available to resolve any issues you may encounter.; ; Our support is provided through multiple channels:; Telephone - where customers have the ability to talk directly to the technical support engineers responsible for the commission of the proposed environment. ; Email - Email support using the OCF support email address is available for customers to send support requests through to the technical support team and are logged into the OCF technical support web portal for progression and completion.; OCF Technical Support Self Service Web Portal - this allows users to log incidents and track their progress via the OCF Support Portal.

Service scope

• Service constraints: No major constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 4 Hours Monday-Friday, office hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: All support contracts have an agreed SLA, which is specific to the client requirements. Standard service hours are 9am to 5pm Mon-Fri with a 4 hour response. ; Support contracts are priced according to the supported service/s and SLA requirements.; OCF allocates a Primary Support person for each client

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amazon Web Services (AWS)

Staff security

• Staff security clearance: Conforms to BS7858:2012
• Government security clearance: Up to Developed Vetting (DV)

Pricing

• Price: £10,000 a transaction
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF