GOV.UK
Proventeq Limited
Content Sync Service and Enterprise Content Integration
Proventeq Content Sync Service enables synchronization of content from a wide range of ECM platforms on to Cloud-based content platforms, such as SharePoint Online (Office 365) and Oracle Cloud. It enables organisations to integrate on-premise ECM applications with Cloud-based platforms by publishing or migrating content in real time.
Features
- Configurable, rules based synchronisation of business critical documents
- All inclusive service - no requirement to purchase additional tools
- Sync from File-Share, Oracle WCC/UCM, OpenText eDOCS, Documentum, Meridio, Worksite
- Preserve and Enhance Metadata and Taxonomy
- Remap or retain Security permissions as part of Sync
- Flexibility to meet bespoke requirements
- Real time File sync for business critical documents
Benefits
- Effective Enterprise Content Integration for improved content access
- Business continuity during migration from on-premise to Cloud-based platforms
- Prompt support and expert consultancy for best practices
- Content integration with Business Applications (ERP, CRM, HCM etc.)
Pricing
£450 to £1200 per person per day
- Education pricing available
Service documents
Framework
G-Cloud 10
Service ID
569693782728353
Contact
Planning
| Planning service | Yes |
| How the planning service works |
Best practices guidance on Enterprise Content Integration and Synchronisation to helps in choosing the right strategy for migration to cloud based content platforms. Identify Business application integration with cloud based content platforms in order to manage content from your enterprise applications, provide content services for existing content sources, and integrate data with content to enhance relevancy in terms of the following use cases Sales - Enable sales organizations to drive more efficient collaboration to manage content and communications amongst sales teams and with customers. Digital Workplace - Streamline employee processes and improve productivity with intranet and information sharing sites such as department onboarding, company events, training sites, and employee collaboration Business to Business Collaboration - Collaborate more effectively with partners and suppliers with invoice tracking, RFP management, training, and onboarding sites. Marketing - Rapidly execute on marketing initiatives with collaborative digital asset management; build campaign sites, brand portals, and secure content exchanges. |
| Planning service works with specific services | Yes |
| Hosting or software services the planning service works with |
|
Training
| Training service provided | No |
Setup and migration
| Setup or migration service available | Yes |
| How the setup or migration service works | The service enables real time migration of content from existing platforms to cloud based content platforms. |
| Setup or migration service is for specific cloud services | Yes |
| List of supported services |
|
Quality assurance and performance testing
| Quality assurance and performance testing service | No |
Security testing
| Security services | No |
Ongoing support
| Ongoing support service | Yes |
| Types of service supported |
|
| How the support service works | Support available for Proventeq Content Sync |
Service scope
| Service constraints | None. |
User support
| Email or online ticketing support | Yes, at extra cost |
| Support response times | Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 hours. |
| User can manage status and priority of support tickets | Yes |
| Online ticketing support accessibility | None or don’t know |
| Phone support | Yes |
| Phone support availability | 9 to 5 (UK time), Monday to Friday |
| Web chat support | No |
| Support levels | Standard support is available from 9 AM to 5:30 PM on weekdays. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 hours. |
Resellers
| Supplier type | Not a reseller |
Staff security
| Staff security clearance | Conforms to BS7858:2012 |
| Government security clearance | Up to Security Clearance (SC) |
Pricing
| Price | £450 to £1200 per person per day |
| Discount for educational organisations | Yes |
Documents
| Pricing document | View uploaded document |
| Skills Framework for the Information Age rate card | View uploaded document |
| Terms and conditions document | View uploaded document |